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Reviews
3.2

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
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Room options

Standard Double Room

cleanliness

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Private bathroom
Free bottled water
Laptop workspace
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

cleanliness

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Private bathroom
Free bottled water
Laptop workspace
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

Frequently asked questions

Does Acuazul have a pool?

Yes, this property has an outdoor pool.

Is Acuazul pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Acuazul?

Self-parking is free at this property.

What time is check-in at Acuazul?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Acuazul?

Checkout is at noon.

Does Acuazul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Acuazul located?

Situated in the entertainment district, this spa hotel is within a 5-minute walk of Artisan Market and Varadero Beach. Las 8000 Taquillas Park and Shopping Mall and Josone Park are also within 3 miles (5 km).

Acuazul Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

3.4/10

Cleanliness

2.6/10

Staff & service

2.0/10

Amenities

2.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2019

2/10 Terrible

Anwar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel to be avoided
The hotel is outdated and the information I got through Hotel.com is misleading. The rooms smell musty, the furniture outdated and non-functional, lamps do not work and door and windows do not close well. The walls were covered with grey mustiness. I am angry with Hotel.com since you are my prime source of info and I booked that lousy hotel upon your advice.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Servicio medio
Reserve una cama mateimonial, y al llegar nos dimos cuenta que eran dos camas simples y la respuesta fue que ellos no trabajan con camas matrimoniales.
Stayed 5 nights in Mar 2020

2/10 Terrible

Luis Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen problemas de limpieza y fallas en los inodoros. Retuvieron mi pasaporte porque no podían aplicar el pago para que pagáramos otra vez. No hay interés de la gerencia por resolver problemas.
Stayed 3 nights in Dec 2019

2/10 Terrible

Bebsabe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malooooooo
Muy mal
Stayed 2 nights in Dec 2019

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abandono de mantenemiento
Puerta rota,banjo con mog y sin limpiar,sábanas sucias,toallas sucias,televisor sin mando,desayuno pobre,limpieza fatal
Stayed 3 nights in Nov 2019