Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Best Western King George Inn & Suites

2.5 out of 5
Best Western King George Inn & Suites
8033 King George Boulevard, Surrey, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews" "
Rating 8 - Good. 357 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ravinder

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Aman Singh, Front Office Manager on 14 Apr 2024
Thank you Ravinder for choosing to stay with us and for your great feedback. We look forward to welcoming you back. Warmest Regards,

4/10 Poor

Laxmikant, Raleigh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nav Dhillon, General Manager on 8 Apr 2024
Thank You Laxmikant you for taking the time to share your feedback. We’re sorry to hear about your experience that we didn’t meet expectations. We strive to provide exceptional service, and we regret falling short. We hope for another opportunity to deliver a superior experience.Warmest Regards,

10/10 Excellent

raj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from Aman Singh, Front Office Manager on 4 Apr 2024
Thank you Raj for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back. Warmest Regards,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aman Singh, Front Office Manager on 30 Mar 2024
Thank you Elizabeth for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Aman Singh, Front Office Manager on 22 Mar 2024
Thank you Cara for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wondering, friendly and very accommodating. The room was beautifully clean and well stocked. Highly recommended!
Stayed 3 nights in Mar 2024

10/10 Excellent

MANJULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aman Singh front desk and sarika in the kitchen was great
Stayed 3 nights in Mar 2024
Response from Management on 15 Mar 2024
Thank you Manjula for taking the time to write a review. We are delighted to read that you had an excellent stay. Thank you for your kind words about Aman and Sarika. As a team, we strive to provide exceptional service, ensuring that every aspect of our guests' stays is comfortable and memorable. We look forward to the opportunity to welcome you back for another great stay.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff , clean comfortable room, great breakfast.
Stayed 2 nights in Mar 2024
Response from Aman Singh, Front Office Manager on 15 Mar 2024
Thank you Ken for taking the time to share your recent experience with us. We are delighted to read that you had an excellent stay that you were pleased with cleanliness our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel.

10/10 Excellent

rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aman Singh, Front Office Manager on 9 Mar 2024
Thank you Rupinder for taking the time to share your recent experience with us.We look forward to welcoming you back to our hotel. Warmest Regards,

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities
Very friendly staff, went out of their way to interact or assist. Not afraid to use humour or personalize your stay.
Stayed 4 nights in Feb 2024
Response from Aman Singh, Front Office Manager on 9 Mar 2024
Thank you for taking the time to share your recent experience with us. We are delighted to read your positive remarks about our committed staff and the service. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,

8/10 Good

Arshpreet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Feb 2024
Response from Aman Singh, Front Office Manager on 3 Mar 2024
Thank you Arshpreet for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back. Warmest Regards.

8/10 Good

Chelsea

Business traveller
Liked: Cleanliness, staff & service
Room was large as I was given a suite which was nice. The bed was kind of uncomfortable and the upstairs neighbors and the a/c unit were loud but overall I had a pleasant one night stay.
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on 3 Mar 2024
Thank you Chelsea for taking the time to share your feedback. We apologize for the inconvenience you experienced. Please note we have a very strict policy for noise and disturbance to ensure comfortable stay for all of our guests. We advise our guests to let us know so we can take care of the situation to avoid further inconvenience. Your comfort and satisfaction are our top priorities, and we hope to have the another opportunity to better serve you on your next visit.Warmest Regards

8/10 Good

Gurjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and speak very nicely
Stayed 2 nights in Feb 2024
Response from Aman Singh, Front Office Manager on 3 Mar 2024
Thank you Gurjeet for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,

10/10 Excellent

Pattie c

Quiet, tidy and clean
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on 24 Feb 2024
Thank you Pattie for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the cleanliness. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,

4/10 Poor

Gaurav

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs! We left our hotel immediately after we found bed bug. They could not find us another room in the hotel citing reason that all rooms are occupied already. We were left stranded at 9 PM without alternate accommodation. We had to pack and leave back to Seattle at 9 PM ending our vacation in between. Kids felt bad to end vacation in between. They did not accept it was a bed bug. They did refund hotel room charge (minus taxes) however that cannot compensate for ruining our family vacation.

10/10 Excellent

Izumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aman Singh, Front Office Manager on 20 Feb 2024
Dear Izumi.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really cared about our comfort and enjoyment during our stay. The room was great and had plenty of amenities. The pool was really enjoyable too. Will absolutely come again.
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on 20 Feb 2024
Thank George you for choosing to stay with us and for taking the time to share your experience. As a team, we strive to provide exceptional service, ensuring that every aspect of our guests' stays is comfortable and memorable. We look forward to welcoming you back. Warmest Regards,

6/10 Okay

BENJAMIN

Travelled with family and small children
Old and dated, but reasonably clean. We had a dumpster/filthy parking lot view
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2024
Response from Aman Singh, Front Office Manager on 22 Mar 2024
Thank you Kevin for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Aman Singh, Front Office Manager on 20 Feb 2024
Thank you Amanda for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back.Warmest Regards,

4/10 Poor

Satya, Bothell

Liked: Staff & service
Proximity to Indian Restaurants
Stayed 1 night in Jan 2024
Response from Aman Singh, Front Office Manager on 11 Feb 2024
Thank you Satya for sharing your feedback with us. We regret any confusion there may have been regarding dining options in the vicinity of our hotel. We are pleased to clarify that there are indeed several Indian restaurants located nearby, offering a variety of authentic cuisines that cater to a range of tastes and preferences. Our team is committed to providing our guests with exceptional service to make their stay comfortable and memorable, including offering recommendations for local dining experiences that are just a short walk or drive away. We look forward to welcoming you back and assisting you in exploring these culinary delights in the near future.Warmest Regards,

8/10 Good

Janice

Business traveller
Liked: Cleanliness, staff & service
The smell of weed and cigarette smoke in the halls was a turn off. Plumbing issues in the shower, water backs up. Staff helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Price was fair Staff really nice Clean and felt safe
Stayed 1 night in Feb 2024
Response from Front Office Manager on 9 Feb 2024
Thank you Keith for taking the time to share your recent experience with us. We are delighted to read that you were pleased with the cleanliness and our committed staff. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest RegardsAman Singh

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Goot location and friendly staff.
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 4 Feb 2024
Thank you Alexandre for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good very nice
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 4 Feb 2024
Thank you Amit for taking the time to share your recent experience with us. We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 4 Feb 2024
Thank you Pamela for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic Thanks..
Stayed 1 night in Jan 2024
Response from Front Office Manager on 19 Jan 2024
Thank you Rohit for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel! Clean great staff ! Would highly recommend!!
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 6 Jan 2024
Thank you Barry for taking the time to share your recent experience with us.We are delighted to read that you were pleased with the cleanliness and our committed staff.We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, great rooms and bed, friendly helpful staff. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 6 Jan 2024
Thank you George for taking the time to share your recent experience with usWe are delighted to read that you had a wonderful stay that you were pleased with the rooms and our committed and helpful staff.We strive to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Office Manager on 6 Jan 2024
Thank you Krithika for taking the time to share your recent experience with us We look forward to welcoming you back to our hotel. Warm Regards,Aman Singh

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 30 Dec 2023
Thank you Chris for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh

10/10 Excellent

Jaskirat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager on 30 Dec 2023
Thank you Jaskirat for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel. Warmest Regards,Aman Singh

10/10 Excellent

Frank

Stayed 1 night in Dec 2023
Response from Front Office Manager on 22 Dec 2023
Thank you Frank for sharing your experience. We look forward to the opportunity to welcome you back.Warmest Regards,Aman Singh

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 10 Dec 2023
Thank you Kathy for sharing your experience We look forward to the opportunity to welcome you back in the future and hope to exceed your expectations in every aspect of your next stay. Warmest regards, Aman Singh

10/10 Excellent

Premanand, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 3 Dec 2023
Thank you Premanand for choosing our hotel and for taking the time to write a review. We look forward to welcoming you back in the near future.

8/10 Good

john

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Management on 18 Nov 2023
Thank you John for choosing our hotel and for taking the time to write a review. We look forward to welcoming you back in the near future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on 12 Nov 2023
Thank you John for choosing our hotel and for taking the time to write a review. We look forward to welcoming you back in the near future.

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on 12 Nov 2023
Thank you Nitin for choosing our hotel and for taking the time to write a review. We look forward to welcoming you back in the near future.

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before nice place
Stayed 2 nights in Oct 2023
Response from Management on 31 Oct 2023
Thank You Howard for leaving great rating for us. Looking forward to see you again!Best Regards Guest Services

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Management on 4 Nov 2023
Thank you Ramandeep for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel whenever you are in town.

8/10 Good

Check

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and thanks to Raj for her help
Stayed 1 night in Oct 2023
Response from Management on 28 Oct 2023
Dear Valued Guest, Thank you for taking the time to share your feedback. Our team strives to provide exceptional service for our guests to make their stay comfortable and memorable. We will pass your kind words to Raj.We appreciate you choosing to stay with us and hope to see you soon. See you next time. Take care!

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 24 Oct 2023
Thank You Kelly for giving us good rating, We thrive to provide best customer service. Looking forward to see you again!

4/10 Poor

Neelam

Stayed 2 nights in Oct 2023
Response from Management on 16 Nov 2023
Thank you for your rating!We hope to see you again and receive a higher rating!

8/10 Good

JJ

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 26 Oct 2023
Thank you JJ for taking the time to share your feedback .We look forward to your next visit. Take care!

10/10 Excellent

Bhaskar

Stayed 1 night in Oct 2023
Response from Management on 12 Nov 2023
Thank you Bhaskar for choosing our hotel and for taking the time to write a review. We look forward to welcoming you back in the near future.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was exceptional and the staff was friendly and welcoming. Although the area around the hotel isn't the best, the hotel staff made me feel extremely safe by having the front door locked at all times. Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Management on 26 Oct 2023
Thank you Michael for your feedback. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay safe, comfortable and memorable. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Krista

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The customer service is awesome, we got a goodie bag when we checked in. Very welcoming staff. Good room. Clean , comfortable and everything you need
Stayed 1 night in Oct 2023
Response from Management on 21 Oct 2023
Thank you Krista for the feedback We are glad to hear about your experience. We are delighted to read your positive remarks about our hotel, our amenities, cleanliness, and most of all our committed staff and the service. We are proud of our amazing team which strives to provide exceptional service for our guests to make their stay comfortable and memorable. We look forward to welcoming you back to our hotel whenever you are in town. Warm regards,

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Clean rooms. Very helpful staff
Stayed 1 night in Oct 2023
Response from Management on 15 Oct 2023
Thank you Jorge for taking the time to share your recent experience with us. Our entire team is pleased to know that you had a nice experience. We look forward to welcoming you back to our hotel whenever you are in town.Warm regards,

6/10 Okay

huifang

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Management on 15 Oct 2023
Thank you Huifang for taking the time to share your recent experience with us. We look forward to welcoming you back to our hotel whenever you are in town.Warm regards,

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Management on 10 Oct 2023
Thank You Michael for your great 10-star rating!. Looking forward to see you again.Best Regards,Front Desk