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Expedia-Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Standard Double Room
Room with view
32 square metres
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room, Mountain View (Matterhorn)
Room with view
25 square metres
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 2 Bedrooms
Room with view
60 square metres
1 Double Bed and 3 Twin Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Suite, 1 Bedroom
Room with view
60 square metres
3 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Mountain hotel with 2 restaurants

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Smoke-free property

Location

Located near the slopes, this Zermatt hotel is in the mountains, within 1 mi (2 km) of Matterhorn Museum and Matterhorn Ski Paradise, and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes. Zermatt Station is only a 1-minute walk.

Hotel Features

Hotel Ambassador Zermatt guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a sauna.

Room Amenities

All 84 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and balconies or patios are standard, as are flat-screen TVs with cable channels.

Languages Spoken

  • English

Show all languages

Hotel Ambassador Zermatt

Spissstrasse 10, Zermatt, VS 3920

Hotel Amenities

Hotel Amenities

  • Express check-in
  • Bar/lounge
  • Ski passes available
  • Lift
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Built in 1978
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sunloungers
  • Sauna
  • Computer station
  • Smoke-free property
  • Ski storage
  • Luggage storage
  • Number of restaurants - 2
  • Concierge services
  • Free train station pickup
  • Spa tub
  • Total number of rooms - 84
  • Television in common areas
  • Number of buildings/towers - 3
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Russian

Room Amenities

Hotel Ambassador Zermatt offers 84 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • Free WiFi
  • Access via exterior corridors
  • Daily housekeeping
  • Blackout drapes/curtains
  • Hypo-allergenic bedding available
  • Phone
  • Desk
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Balcony or patio
  • Shower only
  • Cots/infant beds (surcharge)
  • Cable TV service
  • Flat-panel TV

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Chi-Ba-Bou&Co – Overlooking the garden, this restaurant specialises in fondue and only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Dining Room – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Hotelbar – Overlooking the garden, this bistro only serves light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 50 per night.

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet.
  • Dogs and cats only
  • 1 per room

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Noise-free rooms not guaranteed

Service animals exempt from fees/restrictions

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Ambassador Zermatt
  • Ambassador Zermatt
  • Zermatt Ambassador Hotel

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

Only registered guests are allowed in the guest rooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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