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Hillstone Villas Resort Bali

Photo gallery for Hillstone Villas Resort Bali

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hillstone Villas Resort Bali

Hillstone Villas Resort Bali

4.5 out of 5
Guests rated this property 2.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Jl. Pura Masuka, Br. Kertha Lestari, Ungasan, Bali, 80361

Explore the area

  • Popular LocationKarma Beach6 min drive
  • Popular LocationGreen Bowl Beach10 min drive
  • Popular LocationMelasti Beach17 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)34 min drive

Choose dates to view prices

About this area

Ungasan

Located in Ungasan, Hillstone Villas Resort Bali is in the historical district and near the airport. Beachwalk Shopping Center and Bali Collection Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Melasti Beach and Padang Padang Beach. Travelling with kids? Consider Waterbom Bali and Finns Recreation Club. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's quiet location.

What's nearby

  • Karma Beach - 6 min drive
  • Green Bowl Beach - 10 min drive
  • Garuda Wisnu Kencana Cultural Park - 15 min drive
  • Melasti Beach - 17 min drive
  • Pandawa Beach - 25 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 34 min drive

Restaurants

  • Souffle Restaurant — 1 min walk
  • Ayu's food from the heart - 4 min drive
  • Rung Rheung - 4 min drive
  • Black Rose - 4 min drive
  • Warung Cikgo - 4 min drive

About this property

Hillstone Villas Resort Bali

Family-friendly hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a poolside bar, a coffee shop/café and a conference centre are on-site. All 36 individually decorated rooms feature free WiFi and memory foam beds. Guests can enjoy private pools, and other standard amenities include MP3 docking stations, DVD players and flat-screen TVs.
Hillstone Villas Resort Bali offers 36 forms of air-conditioned accommodation with private pools and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 42-inch Flat-screen televisions come with cable channels and DVD players. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Ungasan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

Guests aged under 6 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Outdoor pool
  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Japanese

Business services

  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Memory-foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Private pool
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 400.000 per vehicle (one way)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the swimming pool

Property is also known as

Chateau Bali
Chateau Bali Villas
Chateau Bali Villas Hotel
Chateau Bali Villas Hotel Pecatu
Chateau Bali Villas Pecatu
Hillstone Villas Resort Bali Pecatu
Hillstone Villas Resort Bali
Hillstone Villas Bali Pecatu
Hillstone Villas Bali
Hillstone Villas Resort Bali Ungasan
Hillstone Villas Bali Ungasan
Chateau De Bali Villas
Hillstone Villas Bali Ungasan
Hillstone Villas Resort Bali Hotel
Hillstone Villas Resort Bali Ungasan
Hillstone Villas Resort Bali Hotel Ungasan

Frequently asked questions

Overall score and ratings

2.0
Rating 5 - Excellent. 0 out of 5 reviews
5 - Excellent 0%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 1 out of 5 reviews
3 - Okay 20%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 5 reviews
1 - Terrible 60%

2.2/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

1.8/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed stay
Disappointed, Hotel general manager confirmed that airport transfer is booked by email Arrived at the airport called the resort saying I couldn’t find the airport transfer. Hotel informed me that is not organised and asking me to take taxi. After check in , our 2nd bedroom bathtub is not working , had to ask someone to come and fix it, so when running the hotel from the tab, it all came yellow colour. On the 2nd day, our main bedroom - the toilet can’t flush and have to ask someone to fix for another problem All this issues should be done and checked before we check in Also we ordered the room service on first day when we arrived, after finished the food, someone can and do the housekeeping service on the second day, they took our dirty tray and plate outside (in front of our villa) and no one collect it till the next day Also the 2nd bedroom smells really bad and no one fix at all Overall disappointing stay, wrote the issues to general manager by email yesterday and still haven’t get replied yet, what a service. Anyway the money we paid is not much so can’t expect much but very disappointed
Stayed 3 nights in Oct 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience & Stay
1-no lights in toilet. n no air con. stuffy n smelly. can't see anything when showering 2-sewage smell in one of e villa room 3-Wi-Fi doesnt cover all e villa rooms. it's very weak to no wifi at all in other rooms 4-villa suddenly no electricity. lights can't on sometimes 5-when toilet flush. totally no water to shower 6-everything receptionist also duno.. they need ask senior. n juniors are always alone 7-furnitures are old n dirty 8-outdoor lounge dinning chair cushions r missing 9-TV channels suddenly all gone 10-breakfast every day same and not nice 11-prawn crackers very soggy 12-utensils smell bad 13-use soup spoon for meal 14-main door will rattle when wind blows. can't sleep 15-sofa very dirty at living room. housekeeping never bother clean proper before guest comes 16-lights got spider web 17-ceiling dirty n moldy 18-bathroom room flood when shower 19-dusty and dirty and old 20-Location is terrible. Very Far in. Not much amenities available as well. Need a full time driver to drive in and out the premise for meals. Even good Balinese restaurants are hard to find there. 21-Dangerous as roads towards the Villa is very dark. No lamp post at all. Definitely need to have a trusted driver to drive in. 22-Water is very dirty & smelly & salty. Dont use their tap water to brush teeth. Buy mineral water to brush teeth.
Stayed 3 nights in Oct 2018

4/5 Good

Liked: Cleanliness, staff & service, room comfort
location chosen near our friend's wedding place
very relaxing location. enjoyed the private pool, the ocean view, quietness and good breakfast. staff were friendly and helpful. some observations: the location was very isolated. required transport to get to anywhere. the villa whilst large and comfortable could do with some basics re toaster, plates, cutlery, utensils - in the event one wanted to do some minor food preparation. the water supply was inconsistent - one day no hot water at all discussed these points with the manager who indicated that they had a plan to improve the facilities overall though a good place to stay
Stayed 9 nights in Jul 2018

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
빌라는 크고 잘 정리 되어 있었으나, 수도물이 매우 짭니다. 그리고 빌라의 수영장물은 매우 깨끗하지만, 리조트의 대형 수영장은 바닥에 휴지등 찌꺼기가 가라앉아 있거나 떠 있고, 이것을 직원들이 걷어내지 않습니다. 직원들은 매우 친절하지만 이런 점들이 아쉽네요
Stayed 3 nights in Jul 2019