Luxury Villa, 1 Bedroom, Private Pool | Terrace/patio

Reviews of Airis Luxury Villas & Spa

3.5 out of 5
Airis Luxury Villas & Spa
Jalan Raya Uluwatu Km 23, Pecatu Bali, Ungasan, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
We received great service and Villa was very neat and clean .
Stayed 4 nights in Apr 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stat! A true Uluwatu experience!
Stayed 3 nights in Mar 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

BEE KIAT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience is good
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities and staff.
Stayed 4 nights in Jun 2023
Response from Mutia on 27 July 2023
Thank you very much for choosing to stay at our villa. We truly appreciate your stay, and we hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The layout and feel of the resort is very relaxing and private. Private pool and deck area is great.
Stayed 2 nights in May 2023
Response from Mutia on 27 July 2023
Thank you for give us the positif comend hope you will recomend to your friend and your parents and we will waiting you to stay again at our villa

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Jaka Dharma on 30 Mar 2020
Dear, Lovely guest Thank you for the rating score you gave to Airis Luxury Villa & Spa, the score that you give to us, it's mean a lot for us to keep maintaining our services for our guests in the futures Once again, thank you. Best regards Jaka Dharma E-Commerce Manager Airis Luxury Villa & Spa

2/10 Terrible

Worstayever, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was a series of terrible customer Service situations one after another. They messed up our reservations we paid $200 per night for 3 nights and they agreed to switch our reservation till Thursday but when it came to it they couldn’t follow thru with their promise and screwed us and still charged us . Then at dinner they completely forgot about us and didn’t bring our apetsiser till 45 minutes later when we grabbed their attention . We decided to leave after that without dinner and they still charged us $135 usd for food we never received or ate . Terrible service terrible staff our honeymoon got off to a terrible start no thanks to these uneducated unsympathetic staff . They have no care for their guest and we overpaid for rudeness . Stay away at all cost!!!! Terrible customer service /none existent. On a unrelated note this hotel also isn’t near anythinggggg your better off staying anywhere else . Somewhere where hospitality is valued .
Stayed 3 nights in Sep 2018

10/10 Excellent

Ezra, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool with good privacy
Staff was friendly and good. Breakfast in the villa daily was great.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view over Indian ocean.
Nice view and cleanliness of the room is good. Free transport to and fro to airport. Half an hour to town. Really chill and relaxation place to stay.
Response from Yales on 29 May 2016
Dear Honoable Guest, Warm greeting from Aisis Luxury Villas & Spa, Thank you very much for your trust and choice to stayed with us in you vacation trip in Bali – Indonesia. As a management Aisis Luxury Villas & Spa, we do apologized for inconvinent and our services while you stayed with us. With your reviewed, we will improved all aboved (Breakfast menu and item, Our service and our standard as tourism industry). Hopefully, i look forward your next comming to Aisis Luxury Villas & Spa other ways your references to your family, your collegeou and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia. With our pleasure, Have your day and success Regards, Management

8/10 Good

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More privacy in the toilet
The villa is great. Staff very friendly. Not the best location, but 15min from the heart of Uluwatu with a scooter. The only real complaint is the toilet. There is only a glass door separating the room and the toilet, so….. there is no privacy at all. That is very unpleasant, specially for couples that are not that intimates, or for people who already have evacuation difficulties.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place very much! Definitely will stay here again! The staffs are all super nice, making me feel at home. But the breakfast is boring and the shampoo is not good.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的體驗
環境與整節都很棒,空間也非常的大~很適合一群好友同住
Stayed 2 nights in Sep 2018
Response from Jaka Dharma on 30 Mar 2020
Dear, Our Lovely guest Thank you for the rating score you gave to Airis Luxury Villa & Spa, the score that you give to us, it's mean a lot for us to keep maintaining our services for our guests in the futures Once again, thank you. Best regards Jaka Dharma E-Commerce Manager Airis Luxury Villa & Spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jaka Dharma on 30 Mar 2020
Dear, Lovely Guest Thank you for the rating score you gave to Airis Luxury Villa & Spa, the score that you give to us, it's mean a lot for us to keep maintaining our services for our guests in the futures Once again, thank you. Abram Suala Best regards Jaka Dharma Airis Luxury Villa & Spa

10/10 Excellent

SJ, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rust
Het ziet er precies uit zoals op de foto's van Internet. Er hangt een enorm rustige sfeer, het leek soms wel of we alleen waren maar dat was niet zo! Voor een paar dagen rust is het dus perfect. Omdat de locatie verder van de hoofdweg ligt moet je een beetje een donker stuk door om Airis te bereiken. Je moet dus een scooter hebben of taxi's regelen als je iets wil ondernemen. Dit is sowieso wel nodig in Uluwatu. Verder is het personeel erg behulpzaam, zoals het regelen van transfers/taxi's, reserveren bij restaurants, iets nodig op de kamers etc. ze gaan er gelijk mee aan de slag! Er is een gevarieerd menu aanwezig, het eten was ook erg goed! Het enige minpunt is dat de houten vlonders rondom het zwembad misschien aan vervanging toe zijn. Maar over het algemeen een super verblijf gehad! :)
Stayed 3 nights in Oct 2017
Response from Jean on 6 Nov 2017
Dear Ms Sarah Jane, Warm greeting from Airis Luxury Villas & Spa, Thank you very much for your trust and choice to stayed with us in you vacation trip in Bali – Indonesia. With your reviewed, we will improved Our service and our standard as tourism industry. Hopefully, i look forward your next coming to Airis Luxury Villas & Spa other ways your references to your family and you friends about us for choice place to stayed when they have vacation trip to Bali-Indonesia. With our pleasure, Have your day and success. Regards,

8/10 Good

Clemens/Familie, Bern / Schweiz

Liked: Staff & service, property conditions & facilities, room comfort
Luxoeriöse Villen mit viel Ambiente
Wir waren als Familie mit zwei Kindern in einem Zweizimmerhaus mit eigenem Pool. Fahrt zum Meer, verschiedene Strände besucht, zwischen 15 Min. in der Nähe und der Weiteste etwa 1 h bei Seminyak, wobei hier das Shooping und die Geschäftsstraße die Fahrt wert waren, sehr zu empfehlen, auch zum gut Essen. Günstige und gute Restaurant bei allen Stränden, beim Hotel sind die Preise alle höher. Safaripark, Wasserfall und Tempel besucht, immer mit Fahrer, kostet zwischen 30 - 70 CHF / Tag inkl. Fahrer, es lohnt sich, denn sie wissen immer was wo zu sehen ist und den Linksverkehr mit sovielen Autos und Motorrollern, wollten wir uns nicht zumuten, denn es wird immer und überall überholt, teilweise unübersichtlich! Sehr schöne Insel mit ganz freundlichen Menschen, wir können sie nur empfehlen.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 9 Aug 2016
Dear Honorable guest (anonymous) Warm greeting from Aisis Luxury Villas & Spa, Thank you for visiting us at Aisis Luxury Villas & Spa. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Aisis Luxury Villas & Spa, one you will remember forever. Therefore, your comments are very important to us. Our management program are commitment to improved our services. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon. Regards, Management