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Overview of The Alena Resort by Pramana

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGoa Gajah7 min drive
    Popular LocationPura Dalem Agung Padangtegal8 min drive
    Popular LocationUbud Monkey Forest16 min drive
    AirportDenpasar (DPS-Ngurah Rai Intl.)54 min drive
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  • Deluxe Room

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room
  • Suite, 1 Double Bed

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite, 1 Double Bed
  • Villa, 1 Bedroom

    Room amenities

    • 70 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsVilla, 1 Bedroom

About this area

Ubud

Located in Ubud, The Alena Resort by Pramana is in a rural area and on a river. The area's natural beauty can be seen at Ubud Monkey Forest and Campuhan Ridge Walk, while Bali Zoo and Bali Marine and Safari Park are popular area attractions. Travelling with kids? Consider Finns Recreation Club and Bali Orchid Garden.
Popular Location

What's nearby

  • Goa Gajah - 7 min drive
  • Pura Dalem Agung Padangtegal - 8 min drive
  • Saraswati Temple - 8 min drive
  • Ubud Monkey Forest - 16 min drive
  • Ubud Royal Palace - 17 min drive

Getting around

  • AirportDenpasar (DPS-Ngurah Rai Intl.) - 54 min drive

Restaurants

  • Warung Tepi Tebing - 4 min drive
  • TebaSari - 4 min drive
  • Warung 9 Angels - 4 min drive
  • Dumara Cafe and Bakery - 5 min drive
  • Hongalia - 5 min drive

About this property

The Alena Resort by Pramana

Family-friendly resort with full-service spa and free valet parking
A full-service spa, a restaurant and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and massage/treatment rooms. All 17 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and balconies or patios are standard, as are TVs with cable channels.
The Alena Resort by Pramana offers 17 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the resort include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

PARAS AYU SPA has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 115000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Japanese

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No lift (single-level property)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 400000 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: IDR 115000 per person (approximately)
  • Airport shuttle fee: IDR 450000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
The Alena By Pramana Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana Ubud
The Alena Resort by Pramana Resort
The Alena Resort by Pramana Resort Ubud

Frequently asked questions

Can I cancel my reservation for free at The Alena Resort by Pramana and receive a full refund?
Yes, The Alena Resort by Pramana offers free cancellation on select room rates, because flexibility matters! Please refer to The Alena Resort by Pramana cancellation policy on our site for more details about any exclusions or requirements.
Does The Alena Resort by Pramana have a pool?
Yes, this property has an outdoor pool.
Is The Alena Resort by Pramana pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Alena Resort by Pramana?
Valet parking is free at this property.
What time is check-in at The Alena Resort by Pramana?
Check-in is from 2 PM - 11:30 PM.
What time is check-out at The Alena Resort by Pramana?
Checkout is at noon.
Does The Alena Resort by Pramana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 450000 per vehicle, one way, applies.
Where is The Alena Resort by Pramana located?
This family-friendly Ubud resort is located on the riverfront, within 3 mi (5 km) of Agung Rai Museum of Art and Agung Rai Museum of Art. Bali Zoo and Ubud Monkey Forest are also within 6 miles (10 km).
4.8
Exceptional
5 - Excellent
17
4 - Good
4
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

5.0/5

Staff & service

4.5/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel that surrounds the pool. Very attentive staff and amazing chef. Could be improved if it offered a pillow menu. Otherwise everything else was perfect.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Tge property was a really good choice. A small friendly place with very polite staff who were able to help and assist as necessary. Tge food was very good as was the spa. The tour booked with the hotel was excellent and driver also had enough knowkedge to give us background information to the places we visited.
Stayed 3 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. real assets
Service was impeccable
Stayed 3 nights in May 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally couldn’t rate the Alena any higher. I’ve stayed in plenty 5 star resorts around the globe and the Alena definitely towers above them. The staff are amazing and take a genuine interest in you, to ensure you’re time spent at the resort is perfect. They refer to them selves as a “home” which I can compete vouch for. Just beautiful.
Stayed 3 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing...the rooms, the service, the pool & Spa were great. They have multiple shuttles back and forth to Ubud centre. The only problem for vegetarians (no egg) was that there were not enough options during breakfast. Other than that everything was super.

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