Outdoor treatment area, body treatments, hot stone massages

Reviews of Hotel Tjampuhan Spa

4 out of 5
Hotel Tjampuhan Spa
Jalan Raya Tjampuhan, Ubud, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 443 reviews" "
Rating 8 - Good. 165 out of 443 reviews" "
Rating 6 - Okay. 57 out of 443 reviews" "
Rating 4 - Poor. 28 out of 443 reviews" "
Rating 2 - Terrible. 8 out of 443 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tatiana

Stayed 4 nights in Feb 2024

2/10 Terrible

Marion

Travelled with group
I have just been here for 7 days My room was dirty there was mould on the walls the bath leaked every time you had a shower The beds were rock hard and the pillows old stained and smelt I would not recommend this hotel and would like my money back
Stayed 7 nights in Feb 2024

4/10 Poor

Kirstyn, Duncraig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have previously stayed at property but it is clear there has been a lack of ongoing maintenance and upkeep. Bathrooms are not cleaned sufficiently and I caught a bug from previous occupant, although had asked for cleaning on check in. Found mouse/rat dropping on bedding on last night. While seating in breakfast/restaurant area has a lovely outlook and is open, bird droppings are not cleaned from seats which is unhygenic. Breakfast and food selection is dated and does not reflect the excellent standard of food to be found in the ubud region. Hotel pool was not clear and had algae and there are no sun shades and no ability to fully utilize pool during day unless you want to bake in the full sun. Hotel has many staff and seems to have 6 people standing in foyer at any time doing nothing, staff cluster behind pool area and could be better used to clean. Sadly will not return.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful, room was beautiful and clean, food was delicious, close to town. Will stay here again 😊
Stayed 3 nights in Feb 2024

10/10 Excellent

Klara, Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spa
Stayed 4 nights in Feb 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with very sweet and attentive staff. We loved the natural water swimming pool and the spa.
Stayed 6 nights in Jan 2024

10/10 Excellent

Stephanie

Stayed 8 nights in Jan 2024

8/10 Good

Asmita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to city centre and markets. The surrounding was very peaceful and their spa was a really good experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, really friendly staff and amazing views.. Lots of steps so good for fitness very quiet location.. very friendly staff to our little boy ! And breakfast had a good selection..
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Wow! What an amazing and incredible experience Hotel Tjampuhan is!! The unbelievable timeless, traditional interiors are spectacular! The service by ALL the staff was beyond impeccable, and we were made to feel like royalty!!! This property is nothing short of awesome, with their attention to detail that rivals some of the best in the world! The “Grotto Spa is something to behold!!!! We most definitely will return! Thank-you, Everyone at Hotel Tjampuhan❤️🌟
Stayed 5 nights in Sep 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service
Amazing place to stay with beautiful views of jungle & complete relaxation,however sun umbrellas would be helpful at the poolside -very hot sun trap & bathroom needs an upgrade.Great staff & fascinating history about hotel shown through art works & surroundings..Would come back
Stayed 3 nights in Aug 2023

10/10 Excellent

Omar, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. Very beautiful property and amazing staff. The location is also within convenient walking distance to central Ubud and the Monkey Forest. Campuhan walking trail and Kajeng rice fields are also within walking distance. I would highly recommend this place for a stay in Ubud.
Stayed 2 nights in Aug 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Jun 2023

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authenticity, the tranquillity and access to central Ubud. The staff were attentive and lovely, the buffet breakfast was delicious and the spa was like a movie set from a mythical movie. We loved the view over the river valley from our balcony and pool area. We really enjoyed our stay and will definitely return to this hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Glenis

Stayed 7 nights in Jun 2023

10/10 Excellent

Gary

Stayed 2 nights in Jun 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to nature and the ridge trail, friendly staff all around, and sauna bath.
Stayed 2 nights in May 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the most magical and relaxing place I’ve ever been to. Ubud is pretty hectic however the jungle and gardens, paths and pools were just a delight to immerse myself into. Highly recommend if you need to recharge and be in nature. Staff are beautiful and breakfast was great.
Stayed 1 night in May 2023

6/10 Okay

Fiona

Travelled with partner
Liked: Staff & service, amenities
Our first night in the room was terrible. The old rooms had borers dropping waste from the ceili g and the room was so excessively fumigated I got sick. The next day staff mived us to a refurbished room which was much better. They should not be using the old rooms in that condition. However the refurbished rooms are lovely. The views from rooms are wonderful there's 2 pools and one us spring fed, so it's glorious. Breakfast had a great selection and we had one dinner there which was good. Just a shame they used that bad room. Im still sick wirh asthma from it 3 days later.
Stayed 2 nights in May 2023

6/10 Okay

Greg

Travelled with partner
Liked: Staff & service
Hotel is tired, needs a refurb. Lack of attention to detail, no clothes rack or tea spoon until we requested.
Stayed 7 nights in Apr 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Tjampuhan hotel. The location is so lush and green and the gardens are lovely. Our room was comfortable and clean and it’s nice to sit out on the balcony. The pool is refreshing, particularly the spring pool. The staff were kind and helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Balinese style hotel next to nature and river.
Stayed 5 nights in Mar 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Love the gardens and the monkey carvings all through the rocks. It’s old but authentic. The staff are brilliant. Attentive without being intrusive. Beautiful. A short walk to the crazy ubud hustle. And then tranquility when you’re back at the hotel. Lots and lots of stairs is the only warning for those with bad knees or small children We will be back
Stayed 1 night in Mar 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Came here 26 years ago and again 10 years ago and nothing has changed! And that makes for a nice change. It’s a little worn but it’s unique and original. The staff are so lovely and the ambiance can’t be beaten. The fresh spring pool is delightful. The garden’s spectacular. Be prepared for stairs and walking and you’ll be fine..
Stayed 3 nights in Mar 2023

10/10 Excellent

Royston

Stayed 2 nights in Dec 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tjampuhan stay, fabulous.
Fabulous place, staff are so lovely and helpful. Beautiful environment, very relaxing.
Stayed 7 nights in Oct 2022

8/10 Good

inara, london

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room cleanness very poor, too much dust behind and under furniture!
Stayed 20 nights in Sep 2022

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The position next to the river is beautiful. The room has everything we needed except that the hotel seems run down and in need of maintenance and repair particularly the bathroom. The pictures on the website for the bathroom is inaccurate. The toilet leaked, the kettle didn’t turn off when boiling, the safe didn’t work. The breakfast was average and we often have up our free breakfast and paid for other cafes nearby. We love the natural spring pool and privacy the hotel offers.
Stayed 4 nights in Jul 2022

10/10 Excellent

Le

Stayed 1 night in Jul 2022

6/10 Okay

Stephen

Stayed 2 nights in Jun 2022

4/10 Poor

anthony james

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately the tjampuhan spa as it is advertise on the website is not what it is, we booked the deluxe villa which was terrible the resort is in need of a huge amount of repair the spa was old dark an worn-out one of the pools was empty a dribbleof water in a concrete hole i do understand that for 2.5 years this resort like many others in bali has been bereft of visitors. we were fortunate, we were able to pay an additional sum an transfer to there sister hotel the pita maha which was far superior
Stayed 7 nights in May 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff is absolutely wonderful, very helpful. The luggage porters carry your luggage over their shoulders down the side of the hill that the property is built into - very cool. The breakfast buffet was pretty tasty and the welcome drinks were delicious. This property has an immense amount of potential. The concept is great: design a spa resort to resemble a traditional Bali village. The surrounding foliage is beautiful and exploring the property is an absolute joy. There is even a bridge that goes over a small creek. However, this property is in desperate need of renovation. Many things are broken down or look like they haven't been maintained in a long time. The wooden window sill in the bathroom looked like it had been rotting for years. The shower was designed poorly and leaked water onto the floor no matter how well the curtain was pulled. The air conditioning had a wet sock smell and was not very strong at cooling the room (which is certainly needed in Ubud). The walls were very thin and we could hear everything from the next room. The two pools on the property are stunning...but in desperate need of maintenance. Many of the floor tiles in/around the pool are missing, creating potentially dangerous situations for tripping or cutting one's foot. If the management could invest more money into maintenance and upkeep, this place would be absolutely amazing. The property can still have a traditional village look and feel, just make everything clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much unique detail and character to the facilities.
Stayed 1 night in Mar 2020

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Sara, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. I felt like I was living in the jungle. I could hear the frogs chirping as I fell asleep. The pool is beautiful as well.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The grounds are beautiful and stunning. We had an amazing first impression. The location is fantastic—right on the main street but removed enough to feel relaxed. Unfortunately, things went down hill when we got to the room. It smelled like mildew and was so damp. The furniture and decor was dark and dated. There weren’t outlets near the bed to charge your phone at night. The bedside lamp wouldn’t stay on due to a loose wire. A broken hanger in the closet cut my hand. Etc, etc. The pool is cute, but way to small for the hotel. We couldn’t get chairs because it was entirely packed. The spa was fine, but they market heavily to people not staying there, so it was hard to get an appointment and then full of people coming in from outside. The internet requires you to enter a password every time you want to use it (multiple times per day), and the buffet breakfast was ok. Not great for someone with food allergies, though Bali in generis great for people with food allergies. The staff were just not that friendly and didn’t seem happy. Those that were friendly were trying to drum up business for family members who work as drivers. The bell boy talked us out of booking a nice tour online to book through the desk instead. He said they offer the same thing. What they offered, though, was a ride, not a guide. Just a driver who would drop us off a different places and couldn’t tell us anything because he didn’t know much English. Overall, we were disappointed for the price.
Stayed 5 nights in Feb 2020

10/10 Excellent

Mish, Melbourne

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We loved staying at Hotel Tjampuhan. The staff were helpful and lovely. The food delicious. And it was close to other wonderful restaurants. The rooms were clean and all had lovely views over the jungle and river. The only gripe we had wasn in our first room the air conditioning was not good, but we changed rooms and our next one was perfect and we had a lovely stay. We look forward to returning.
Stayed 6 nights in Feb 2020

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular views and gardens and very private. All a short walk from the main centre of Ubud. Staff very friendly. Food fresh and delicious. This is my 2nd stay and I will stay again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Very friendly staff . Ubud was extremely busy but staying in hotel was a peaceful oasis in a busy place
Stayed 4 nights in Jan 2020

4/10 Poor

KM, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was tired & needs renovating asap. Bathroom smelt. Bath cracked. Rooms dark. Pool did not feel clean. Breakfast was ok.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Piotr

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tjamphura and spa is in my experience as to 7 times visits is and will be the place to stay , what’s to like , well what’s not to love , the staff will become like family the the hotel is magnificent as the gardens and surroundings, you feel like your miles away from the main area of Ubud but a great direct 12 minute walk to main market , shops , restaurants, cafes , and the Bali culture arts, books ,temples, rice fields, dance ect everything in one beautiful place ,See you soon Hotel Tjamphura and spa Theodora Manning Melbourne.😊
Stayed 8 nights in Nov 2019

10/10 Excellent

Step, Canberra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The moment I walked in I was blown away! The most beautiful hotel I have ever stayed at. Highly recommend it!!!
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 13 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and very beautiful place . Very friendly staff.
Stayed 2 nights in Nov 2019

8/10 Good

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit to this hotel
This was our second time to this hotel. Love the gardens and the Balinese rooms. Staff are lovely. We had a room down the bottom by the river. Very quiet no traffic or people noise. It was worth the 115 steps uphill to breakfast. Very comfortable. The spa area is beautiful also.
Stayed 2 nights in Aug 2019