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The butler service at the beach was excellent, his name is Osnor and he is very attentive to all the guests and helpful. The resort itself is a botanical resort with lots of plants and nature which is very pretty. All the resort staff are very friendly.
We had no choice but to stay here when our plane got canceled and only place left to rent. The lady was super nice, but area is not ideal at all. Very small, beds not the most comfortable, can tell the furniture went through floods. Musty smelling. Cash only place! Expensive for what you don’t ...
Everything about the Shore Club was outstanding, only detail that I thought could be improved was the location of the mini fridge.
Beautiful grounds, clean pools and clean beach, towels and lounge chairs always available at the beach
I enjoyed the personality of the staff and the rooms where very nice and clean everyday would highly recommend for someone who likes to gamble eat and lay on the beach good location.
The staff is amazing, helpful and friendly. The rooms are clean and always well stocked. Usually when going to an all inclusive resort, there’s liquor in the room and there’s room service but this resort didn’t include that. But it was a really enjoyable and relaxing time! The beach was amazing! ...
Outside property was very well maintained. The condo itself was a bit "worn" but very well appointed. Deck was awesome. Continental breakfast ran out of food, needed to be replenished more often. Staff was very friendly & always willi g to answer questions & booked taxis.
Grace Bay club was the most beautiful resort we have ever stayed at. Every staff member made you feel like family and seemed to anticipate your every need. The rooms and property are pristine. I can’t say enough about our 9 day stay at grace bay. Everyday was perfect.
The service at the restaurant was slow. And the workout area needed to be cooler.
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