- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very warm welcome from receptionist Rossella on our arrival at the hotel who also booked us an excellent restaurant next door. Our plan was to go to Venice however this looked impossible as there was a train strike. Speaking to reception about this Rossella was able to arrange a private minibus ( being a party of 8 ladies) to take us to Venice, which we were very grateful for. This showed great customer service and Rossella deserves full praise for this. I would also like to mention Jessica another member of staff who looked after us very well in the restaurant. Overall we had an excellent stay here.