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Hotel & Spa Alfândega da Fé
4.0 star property

Upscale hotel with 2 restaurants and full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel & Spa Alfândega da Fé

Photo gallery for Hotel & Spa Alfândega da Fé

Terrace/patio
Exterior detail
Cots/infant beds, free WiFi, bed sheets
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior entrance

Overview of Hotel & Spa Alfândega da Fé

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is AU$104
Price available on 16/5/2024

Check out the area

Map
Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Alfandega da Fe, 5350-909
  • Popular LocationAugusto Alcino Oliveira6 min drive
  • Popular LocationCervejaria O Zé7 min drive
  • Popular LocationRestaurante Capitolio - Fernando Jose Lino, Esposa & Filhos8 min drive
  • Popular LocationMacedo de Cavaleiros Hospital18 min drive
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Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Designer toiletries
Bidet
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Cots/infant beds, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

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includes taxes & fees
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About the area

Alfandega da Fe

Located in Alfandega da Fe, Hotel & Spa Alfândega da Fé is in a rural area and in the mountains. The area's natural beauty can be seen at Albufeira do Azibo and Eira Park, while Macedo de Cavaleiros Cultural Center and Museum of Sacred Art are cultural highlights.
Visit our Alfandega da Fe travel guideOpens in a new window

What's nearby

  • Macedo de Cavaleiros Municipal Market - 19 min drive
  • Albufeira do Azibo - 29 min drive
  • Mirandela Roman Church - 37 min drive
  • Quinta do Vale Meao - 57 min drive
  • Duoro River - 68 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 122 min drive

Restaurants

  • Alfândega Lounge Bar - 15 min drive
  • Pizzaria Bairral - 15 min drive
  • Restaurante O Garfo 2 - 13 min drive
  • Restaurante Sálmoura - 14 min drive
  • O Morais - 17 min drive

About this property

Hotel & Spa Alfândega da Fé

Upscale hotel in the mountains
Consider a stay at Hotel & Spa Alfândega da Fé and take advantage of a free breakfast buffet, a rooftop terrace and 2 coffee shops/cafes. Indulge in a body treatment, a facial and a massage at the on-site spa. Enjoy international cuisine and al fresco dining at the two on-site restaurants. Enjoy the gym, as well as activities, such as hiking/biking and rowing/canoeing. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
  • Swimming pool with sunloungers
  • Bike hire, tennis courts and an indoor pool
  • A lift, a TV in reception and wedding services
  • A front desk safe, a 24-hour front desk and multilingual staff
Room features
All guest rooms at Hotel & Spa Alfândega da Fé have comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 30-cm LCD TVs with cable channels
  • Balconies, cots/infant beds and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cerejao Caipi
  • Estalagem
  • Nordeste
  • Sabor
  • Verandas do Nordeste

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Rowing/canoeing
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Building
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 30-cm LCD TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 17.5 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 17.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe

Frequently asked questions

Does Hotel & Spa Alfândega da Fé have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM to 9 PM.

How much does it cost to stay at Hotel & Spa Alfândega da Fé?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel & Spa Alfândega da Fé on 16 May 2024 start from AU$103.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel & Spa Alfândega da Fé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Alfândega da Fé?

This property doesn't offer parking.

What time is check-in at Hotel & Spa Alfândega da Fé?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Spa Alfândega da Fé?

Checkout is at noon.

Where is Hotel & Spa Alfândega da Fé located?

Situated in the mountains, this spa hotel is within 12 miles (20 km) of Macedo de Cavaleiros Hospital, Coronel Albino Pereira Lopo Municipal Museum of Archeology and Macedo de Cavaleiros Municipal Market. Macedo de Cavaleiros Cultural Center is 11.6 mi (18.6 km) away.

Hotel & Spa Alfândega da Fé Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 141 reviews" "
Rating 8 - Good. 50 out of 141 reviews" "
Rating 6 - Okay. 23 out of 141 reviews" "
Rating 4 - Poor. 9 out of 141 reviews" "
Rating 2 - Terrible. 4 out of 141 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

tomas

Stayed 3 nights in Sep 2023

6/10 Okay

Yigao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Stayed 1 night in Jul 2023

4/10 Poor

Tânia

Liked: Room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I liked the general view, the sightseeing, the spa I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc It´s a 4 star hotel almost 3 stars
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018

6/10 Okay

Maria, Portugal

Disliked: Property conditions & facilities, room comfort
It time for renewal!
Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door. We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty. The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it. The reception either in check in as in check out very unprofessional and not very kind. The only thing good about the hotel is the surrounding landscape. If the owners don't take care of this hotel very quickly it will become a place to forget.
Stayed 2 nights in Sep 2018

2/10 Terrible

Joao, Braga, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst value for money ever
Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
Stayed 1 night in Aug 2018