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Reviews of Park Regis Anchorage

4 out of 5
Park Regis Anchorage
51 Palmer Street, South Townsville, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 683 reviews" "
Rating 8 - Good. 289 out of 683 reviews" "
Rating 6 - Okay. 72 out of 683 reviews" "
Rating 4 - Poor. 24 out of 683 reviews" "
Rating 2 - Terrible. 5 out of 683 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

The cooling inverter on our balcony made that space unusable- a shame as it had a beautiful view. The cleaning appeared to be cursory- coffee stains on the trash cans, corners not clean. Nice location and very comfortable unit.
Stayed 1 night in Apr 2024
Response from Shawn Andersen on 6 Apr 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis & thank you for taking the time to provide your feedback on your recent experience at Park Regis Anchorage.I will certainly take this feedback on board.We hope to welcome you back to Park Regis on your next visit to Townsville.Kind RegardsShawn AndersenGeneral Manager

10/10 Excellent

Noelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and had everything I needed for a 2 day stay. Staff were friendly and helpful. Lots of restaurants nearby.
Stayed 2 nights in Mar 2024
Response from Shawn Andersen on 1 Apr 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Maxine

Disliked: Amenities
Basic and ok for one night.
Stayed 1 night in Mar 2024
Response from Shawn Andersen on 17 Mar 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Donna M

Stayed 1 night in Dec 2023
Response from Shawn Andersen on 2 Feb 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the text message advising our room was ready for check in (early). Friendly staff. Great pool under a shade sail. Spacious apartment with laundry. The perfect place for an overnight night.
Stayed 1 night in Jan 2024
Response from Shawn Andersen on 6 Jan 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shawn Andersen on 2 Jan 2024
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem
Excellent little hotel close to everything- loved our stay
Stayed 1 night in Dec 2023
Response from Shawn Andersen on 21 Dec 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient accommodation for a night out in Palmer St.
Stayed 1 night in Dec 2023
Response from Shawn Andersen on 21 Dec 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for what we needed.
Stayed 1 night in Nov 2023
Response from Shawn Andersen on 3 Dec 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Russ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Felt the rooms were starting to show their age.
Stayed 4 nights in Nov 2023
Response from SA on 3 Dec 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General ManagerEdit Remove

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The two bed room apt is spacious with good cooking and cleaning facilities to have a comfortable stay.
Stayed 3 nights in Nov 2023
Response from Shawn Andersen on 26 Nov 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis.I am pleased that you had a pleasant stay and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful
Stayed 1 night in Nov 2023
Response from Shawn Andersen on 19 Nov 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Shawn Andersen on 26 Nov 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General Manager

2/10 Terrible

Kristen

Travelled with partner
Liked: Cleanliness, staff & service
The noise coming through from the next room due to adjoining rooms was horrendous. We heard every scream and the child’s running foot fall as though they were in the room with us. Never again.
Stayed 1 night in Nov 2023
Response from Shawn Andersen on 26 Nov 2023
Dear Guest,Thank you for taking the time to provide your feedback on your recent experience at Park Regis Anchorage. I will certainly take this feedback on board. Stay well, Shawn Andersen General Manager

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were awesome, very friendly and helpful
Stayed 1 night in Oct 2023
Response from Shawn Andersen on 7 Nov 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General Manager

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Water in the pool was a bit murky.
Stayed 1 night in Nov 2023
Response from Shawn Andersen on 6 Nov 2023
Dear Guest, Thank you for you choosing to stay at the Park Regis.Thank you for taking the time to provide your feedback on your recent experience at Park Regis Anchorage. I will certainly take this feedback on board. Stay well, Shawn Andersen General Manager

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing apartment, great communication and service prior to our visit. Everything was easy with after hours check in etc. the apartment was clean and huge and close to restaurants. We will be back for sure
Stayed 1 night in Oct 2023
Response from Shawn Andersen on 2 Nov 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Nicola

Stayed 5 nights in Oct 2023
Response from Shawn Andersen on 28 Oct 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with a nice location.
Stayed 1 night in Oct 2023
Response from brittany on 13 Oct 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Shawn Andersen on 9 Oct 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay with a lot of space. Just needs a bit of updating. Will definitely stay there again. Lots of dining options nearby
Stayed 3 nights in Jul 2023
Response from Shawn Andersen on 14 Sept 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Shawn Andersen on 31 Aug 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be back for sure
Stayed 2 nights in Aug 2023
Response from Shawn Andersen on 24 Aug 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General Manager

4/10 Poor

Amy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in need of upgrade and a good clean. Shower/bath had mould, there were bugs in the bed and carpet was dirty. Would not stay here again.
Stayed 2 nights in Jul 2023
Response from Shawn Andersen on 11 Aug 2023
Dear Guest,Thank you for taking the time to review Park Regis Anchorage. I am disappointed to hear about your overall experience and will take this feedback on board. Customer feedback is very important to us as we use this as a way to improve our overall service into the future.I have discussed your feedback in depth with our housekeeping team as this does not meet our usual high standard of room presentation. I certainly hope to welcome you back again to Park Regis Anchorage to ensure that can experience our usual high level of room presentation and customer service.Stay Well,Shawn Andersen

8/10 Good

KRISTY

Stayed 2 nights in Jul 2023
Response from Shawn Andersen on 22 Aug 2023
Dear Valued Guest Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay.We hope to welcome you back to Park Regis on your next visit to Townsville. Kind Regards Shawn Andersen General Manager

8/10 Good

Kylie

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023
Response from Shawn Andersen on 11 Aug 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Shawn Andersen on 18 July 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Mark van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2023
Response from Shawn Andersen on 11 July 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Balcony seating was ripped and damaged, balcony had standing water on it slimy and slippery.
Stayed 1 night in Jul 2023
Response from Shawn Andersen on 7 July 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis.I appreciate any feedback, as this assists us in setting benchmarks to improve our services and rooms & meet expectations each & every time a guest stays with us.We hope to welcome you back to Park Regis on your next visit to Townsville.Kind RegardsShawn AndersenGeneral Manager

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Shawn Andersen on 15 June 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value for money. Had a lovely view from the balcony of the marina. Enjoyed a fabulous meal at the Indian restaurant next door.
Stayed 1 night in Jun 2023
Response from Shawn Andersen on 15 June 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a bad odou, the ac was making a terrible noise.
Stayed 1 night in May 2023
Response from Shawn Andersen on 22 May 2023
Dear Guest,Thank you for taking the time to review Park Regis.I appreciate your feedback, as this assists us in setting benchmarks to improve our rooms & meet your expectations each & every time you stay with us. We do apologise for the issues as it certainly does not reflect what Park Regis aims to deliver.Stay Well,Shawn AndersonGeneral Manager

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Shawn Andersen on 11 Apr 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Eddie

Stayed 4 nights in Feb 2023
Response from Shawn Andersen on 11 Apr 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff good food options in area.
Response from Shawn Andersen on 8 Jan 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff good food options in area.
Response from Shawn Andersen on 8 Jan 2023
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Kerri

Travelled with family
Located in a quiet area, pool was clean and welcoming. The room was adequate. There were two single beds in the second bedroom but walking and suitcase space was limited due to a spare folding bed stored in the room. Bedrooms were smaller than expected but beds were comfortable. We would have liked the bedding changed more frequently on a long stay- this was discussed with staff and rectified but the delay should not have happened.
Response from Shawn Andersen on 5 Jan 2023
Dear KerriThank you for taking the time to review. It certainly is disappointing to read. My job is to ensure that all our guests are 100% satisfied & it appears that on this occasion, something went awry. I apologize that we did not meet your expectations during your stay.Guest feedback is the driving trajectory in improving our service; therefore I welcome you to email me with a summary of any specific issues that did not meet your expectations. Stay Well,Shawn AndersenGM

8/10 Good

Rosalind

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located closed to dining precinct of South Townsville
Stayed 1 night in Nov 2022
Response from Shawn Andersen on 26 Nov 2022
Dear Clayton,Thank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Shawn Andersen on 23 Nov 2022
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Shawn AndersenGeneral Manager

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is quite nice has everything you need and is located in a very convenient place to restaurants the city and the ferry terminal to Magnetic Island. No complaints about the property. However I need to mention that on check in the staff member was very cold....no interaction what so ever....we actually felt as if we were bothering her by wanting to check in. A bit of friendliness and interaction costs nothing. Shame really because due to that I wouldnt rush back here.
Stayed 1 night in Nov 2022
Response from Shawn Andersen on 15 Nov 2022
Dear JoThank you for taking the time to review Park Regis Anchorage. Whilst I am disappointed to read your comments about my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests.The type of service you wrote about is not acceptable & I will investigate the matters raised thoroughly to ensure this is not occurring at my hotel. I can assure you that we pride ourselves on our high standard of friendly & efficient guest service, & hope you will give us the opportunity to showcase this to you, should you ever return to Townsville.Stay Well,Shawn

10/10 Excellent

Neville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hosts.
Stayed 3 nights in Oct 2022
Response from Shawn Andersen on 15 Nov 2022
Hi Neville,Thank your for taking the time to Review us here at Park Regis Anchorage.Your review gives me great pride !! We hope to see you again soon.RegardsShawn

10/10 Excellent

Jo-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. i have stayed in a lot of properties and this one is a stand out. the view from the front balcony was nice and how quiet the street and room was.
Stayed 3 nights in Oct 2022
Response from Shawn Andersen on 15 Nov 2022
Hi Jo-Anne,Thank you so much for your review !!I'm so glad that you enjoyed your stay with us here are at Park Regis Anchorage.We hope to see you again soon.RegardsShawnGM

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was nice but the bed was uncomfortable and the sun comes directly into the room.
Stayed 1 night in Oct 2022
Response from Shawn Andersen on 15 Nov 2022
Dear Christine,Thank you for taking the time to review [hotel]. I am certainly glad that you enjoyed the unit. Many guests share the same sentiment & I am proud of my team for delivering consistent standards in this area of the business.However I am disappointed that we failed to satisfy you overall, & apologize that the uncomfy bed did not meet your expectations.I have taken your comments on board & at the earliest opportunity to review the bedding, I will make every available effort to action your suggestion to implement more comfortable beds!But we can't control the sun!Stay Well,Shawn Andersen

4/10 Poor

Neil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not clean. lounge needs replacing. needs some repairs
Stayed 1 night in Sep 2022
Response from Shawn Andersen on 4 Oct 2022
Dear Neil,Thank you for taking the time to review Park Regis Anchorage Hotel. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable to personally inspect all rooms prior to check in, I certainly do require a detailed checklist of all turned over rooms to be completed, so I will thoroughly investigate how my system failed on this occasion. I do take pride in offering to my guests a clean, comfortable & pleasant environment in which to relax while staying at Park Regis Anchorage Hotel & do hope that you will give me the opportunity to showcase this to you on your next stay.Once again, thank you for your review, however please be assured that the difficulties you experienced are certainly not reflective of our usual high standards. Stay Well,Shawn Andersen

6/10 Okay

Guido

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Old and stuffy
Stayed 1 night in Sep 2022
Response from Shawn Andersen on 20 Nov 2022
Good afternoon,I'm sorry to hear that your stay with us here at Park Regis Anchorage Hotel was not up to standards as it is out dated and needs to be updated. I hope you give us a second chance and stay with us again and i'm hoping that you will have a better experience.Shawn AndersenGeneral Manager

10/10 Excellent

Quinn

Stayed 1 night in Aug 2022
Response from Stacey Van Bruggen on 5 Sept 2022
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Stacey Vann BruggenGeneral Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in Aug 2022
Response from Stacey Van Bruggen on 24 Aug 2022
Dear PeterThank you for taking the time to review [hotel]. It certainly is disappointing to read you will not come back or recommend us, as you haven’t mentioned the reason. This makes it difficult for me to attend to any issues you may have experienced. However, my job is to ensure that all out guests are 100% satisfied & it appears that on this occasion, something went awry. I apologise that we did not meet your expectations during your stay.Guest feedback is the driving trajectory in improving our service; therefore I welcome you to email me at [email] with a summary of any specific issues that did not meet your expectations. In spite of your hesitance to return or recommend us, I will close by saying I certainly do hope that you change your mind, and if so, make sure you contact me at the email address above, before your stay so I can welcome you back personally & upgrade you to VIP.Stay Well,Stacey Van Bruggen

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Stacey Van Bruggen on 24 Aug 2022
Dear Valued GuestThank you for you choosing to stay at the Park Regis. I am pleased that you had a pleasant stay. and that your expectations were met. We hope to welcome you back to Park Regis on your next visit to Townsville.Kind Regards Stacey Van BruggenGeneral Manager

8/10 Good

Matthew

Stayed 1 night in Jul 2022