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Reviews

4.4/5 Excellent
1,229 reviews
"The property is hard to find to find. We had to ask a hotel which is out the f..."

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Maritime Museum of Townsville
    4 min walk
  • Popular Location
    Cultural Centre Townsville
    18 min walk
  • Popular Location
    ReefHQ Aquarium
    18 min walk
  • Airport
    Townsville, QLD (TSV)
    9 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Studio

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Mt Stuart Studio

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • City Studio

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Mt Stuart Studio (No Housekeeping)

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Studio incl Breakfast for 1 guest

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Two Bedroom Dual Key

    Room Amenities

    • 94 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More details
  • Mt Stuart Studio Breakfast for 1 Guest

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • City Studio Breakfast for 1 Guest

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Two Bedroom Dual Key Breakfast for 2 Guests

    Room Amenities

    • 94 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More details
  • Studio (No Housekeeping Service)

    Room Amenities

    • 47 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Two Bedroom Dual (No Housekeeping)

    Room Amenities

    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More details
  • City Studio (No Housekeeping)

    Room Amenities

    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Holiday Special, City Scape Studio (No Housekeeping)

    Room Amenities

    • Studio
    • 1 bathroom
    • Sleeps 2
    More details

About this area

South Townsville

Located in South Townsville, Oaks Metropole Hotel is near the beach. Magnetic Island Ferry Terminal and The Strand Beach are worth checking out if an activity is on the agenda, while those looking for area attractions can visit ReefHQ Aquarium and Anderson Park Botanical Gardens. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Cluden Racecourse.

Popular Location

What's nearby

  • Maritime Museum of Townsville - 4 min walk
  • Museum of Tropical Queensland - 17 min walk
  • Cultural Centre Townsville - 18 min walk
  • ReefHQ Aquarium - 18 min walk
  • Magnetic Island Ferry Terminal - 2 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 13 min drive

About this property

Oaks Metropole Hotel

4.5-star luxury aparthotel near Maritime Museum of Townsville
This smoke-free aparthotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, WiFi in public areas and a meeting room. Each apartment provides a kitchenette with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, guests will find a TV with cable channels and a DVD player, and other amenities include WiFi and a washer/dryer.
Oaks Metropole Hotel offers 104 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This South Townsville aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones.

Property amenities

Beach

Near the beach

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Free self-parking

Kitchenette

Fridge
Hob
Microwave
Dishwasher
Cookware/dishes/utensils

Dining

1 restaurant
1 bar

Bathrooms

Shower only
Free toiletries
Hairdryer

Entertainment

TV with cable service
DVD player

Outdoor areas

Balcony

Laundry

Washer/dryer
Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Desk

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

Lift
Smoke-free property

Services and conveniences

Tour/ticket assistance
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)

Things to do

Fitness centre
Waterskiing nearby
Sailing nearby
Scuba diving nearby
Snorkelling nearby
Boat tours nearby
Kayaking nearby
Golf nearby
Skydiving nearby

General

104 rooms
11 floors
Built in 2008

Policies

Check-in

Check-in between 2 PM - 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open daily from 6 AM - 11 PM. <br />To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Property is also known as

  • Oaks M Palmer Hotel South Townsville
  • Oaks M Palmer Hotel
  • Oaks M Palmer South Townsville
  • Oaks M Palmer
  • Oaks M Palmer Apartment South Townsville
  • Oaks M Palmer Apartment
  • Oaks Metropole Hotel South Townsville
  • Oaks Metropole South Townsville
  • Oaks Metropole
  • Oaks Metropole Townsville
4.4

Excellent

5 - Excellent
659
4 - Good
434
3 - Okay
88
2 - Mediocre
29
1 - Poor
19
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, amenities

The property is hard to find to find. We had to ask a hotel which is out the front of the Oaks where to find the Oaks Reception. Later we were at the hotel having a drink; an elderly couple were trying to find the Oaks. There are two Oaks hotels in Townsville and the the taxi driver dropped the couple off at the other. The staff at the other Oaks said to them that their accommodation was a short 10 minute walk. They chose to walk, which took them 30 minutes, in the hottest part of the day. There needs to be clear sign posting to find it the Reception as a matter of urgency.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

large rooms, a sofa, desk and large size bathroom. clean and modern

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I stay at this hotel quite often. Mainly because we know that the standard is high, reception are very welcoming and helpful and also there is free parking for our car. we will definitely keep staying here when next in Townsville.

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Rooms were great and spacious. Although we had booked 4 seperate hotel rooms and they all had a bit of an odd smell in all of them. It seemed to clear after opening doors/windows for a little while but when we first walked in, it wasn’t great.

Stayed 1 night in Nov. 2019

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