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Featured image
Outdoor pool
Outdoor pool
Balcony
Laptop workspace, iron/ironing board, WiFi, linens

Guest reviews

4.4 out of 5 Excellent
902 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Laundry
Gym

Cleaning and safety practices

  • Cleaned with disinfectant

Map

Explore the area

Popular LocationMuseum of Tropical Queensland9 min walk
Popular LocationReefHQ Aquarium11 min walk
Popular LocationCatholic Diocese of Townsville12 min walk
AirportTownsville, QLD (TSV)16 min drive

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  • Hotel Room

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsHotel Room
  • Apartment, 1 Bedroom

    4.6/5 guest room rating

    Room amenities

    • 59 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    4.7/5 guest room rating

    Room amenities

    • 93 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsApartment, 2 Bedrooms
  • Apartment, 1 Bedroom (No Housekeeping)

    4/5 guest room rating

    Room amenities

    • 59 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsApartment, 1 Bedroom (No Housekeeping)
  • Hotel Room (No Housekeeping Service)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsHotel Room (No Housekeeping Service)
  • Apartment, 2 Bedrooms Kitchen (No Housekeeping)

    5/5 guest room rating

    Room amenities

    • 93 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsApartment, 2 Bedrooms Kitchen (No Housekeeping)
  • Holiday Special, 1 Bedroom (No Housekeeping)

    Room amenities

    • 59 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsHoliday Special, 1 Bedroom (No Housekeeping)
  • Apartment, 3 Bedrooms

    Room amenities

    • 119 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 6
    More detailsApartment, 3 Bedrooms

About this area

Townsville

Oaks Townsville Gateway Suites is located on a river and in a walkable area with great shopping. National Trust Heritage Centre and Jezzine Barracks are local landmarks, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and Strand Waterpark. Maritime Museum of Townsville and ReefHQ Aquarium are also worth visiting.
View map
Popular Location

What's nearby

  • Museum of Tropical Queensland - 9 min walk
  • ReefHQ Aquarium - 11 min walk
  • Catholic Diocese of Townsville - 12 min walk
  • Magnetic Island Ferry Terminal - 15 min walk
  • Strand Waterpark - 17 min walk

Getting around

  • Townsville Station - 8 min drive
  • AirportTownsville, QLD (TSV) - 16 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Oaks Townsville Gateway Suites

Luxury Townsville apartments in South Townsville, near Magnetic Island Ferry Terminal
An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, wireless Internet access (surcharge) and wired Internet (surcharge). A TV, a fridge and a hairdryer are among the other amenities available to guests.
Oaks Townsville Gateway Suites offers 111 forms of accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies. This Townsville apartment provides wired and wireless Internet access for a surcharge. Bathrooms include a shower.
Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Food and drink

  • Fridge

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 44.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • On the river

Things to do

  • Fitness centre

General

  • 111 rooms
  • 9 floors
  • Built in 2009

Policies

Check-in

Check-in between 2 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Sunday - Tuesday (6:00 AM - 11:00 PM) and Wednesday - Saturday (midnight - midnight)
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open 24 hours from Tuesday to Saturday and from 6 AM to 11 PM on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 44.0 per night.
Cots (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill
Oaks Gateway Suites
Oaks Townsville Gateway Suites Apartment
Oaks Townsville Gateway Suites South Townsville
Oaks Townsville Gateway Suites Apartment South Townsville

Frequently asked questions

Can I cancel my reservation for free at Oaks Townsville Gateway Suites and receive a full refund?
Yes, Oaks Townsville Gateway Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Oaks Townsville Gateway Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Oaks Townsville Gateway Suites have a pool?
Yes, this property has an outdoor pool.
Is Oaks Townsville Gateway Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oaks Townsville Gateway Suites?
This property doesn't offer parking.
What time is check-in at Oaks Townsville Gateway Suites?
Check-in is from 2 PM to 11:00 PM.
What time is check-out at Oaks Townsville Gateway Suites?
Checkout is at 10 AM.
Where is Oaks Townsville Gateway Suites located?
Located in South Townsville, this luxury apartment building is within 1 mile (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.
4.4
Excellent
902 reviews
5 - Excellent
469
4 - Good
326
3 - Okay
76
2 - Poor
21
1 - Terrible
10

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, amenities
Awesome place to stay. Nice and close to everything. Friendly staff and clean rooms
Stayed 1 night in Jun 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 1 night in May 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
It was a stopover for the night. The air con remote didn't work and the instructions I left on Expedia apparently didn't show up on the booking, not sure if that's Expedia's problem or the hotel. Duty manager was very good.
Stayed 1 night in Apr 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great spot
Perfect location to the new stadium and walking distance to plenty of restaurants and bars.
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness
Friendly. Great spot. Close to everything. Safe and secure.
Stayed 3 nights in Mar 2020

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