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Grand Mercure Apartments Magnetic Island

Photo gallery for Grand Mercure Apartments Magnetic Island

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Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Flat-screen TV, DVD player

Overview of Grand Mercure Apartments Magnetic Island

Grand Mercure Apartments Magnetic Island

4 out of 5

4.2/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
146 Sooning Street, Nelly Bay, QLD, 4819

Explore the area

  • Popular LocationNelly Bay Beach17 min walk
  • Popular LocationAlma Bay2 min drive
  • Popular LocationRocky Bay3 min drive

Choose dates to view prices

Apartment, 2 Bedrooms, View

No guest room rating
  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment, 3 Bedrooms, View

5/5 guest room rating
  • 90 sq m
  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Apartment, 1 Bedroom, Ocean View

4.2/5 guest room rating
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom

5/5 guest room rating
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About this area

Nelly Bay

Grand Mercure Apartments Magnetic Island is located in Nelly Bay. National Trust Heritage Centre and Jezzine Barracks are local landmarks, and the area's natural beauty can be seen at Magnetic Island National Park and Nelly Bay Habitat Reserve. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Nelly Bay Beach - 17 min walk
  • Alma Bay - 2 min drive
  • Rocky Bay - 3 min drive
  • Magnetic Island Golf Course - 5 min drive
  • Picnic Bay Beach - 6 min drive

Getting around

  • Townsville, QLD (TSV) - 149 min drive

Restaurants

  • Scallywags cafe - 7 min walk
  • Peppers - 10 min walk
  • Man Friday - 15 min walk
  • Tamarind - 17 min walk
  • Caffe dell' Isola - 3 min drive

About this property

Grand Mercure Apartments Magnetic Island

Luxury aparthotel with 4 outdoor pools and fitness centre
4 outdoor pools, a fitness centre and a meeting room are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and free newspapers are on-site. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a living room, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Grand Mercure Apartments Magnetic Island offers 60 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • 4 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): AUD 10.0 per night
  • Childcare (surcharge)

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Hairdryer
  • Towels provided
  • Designer toiletries

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Safe at front desk
  • Free newspapers (reception)

Things to do

  • Fitness centre
  • Bike rentals on site
  • Kayaking nearby
  • Ecotours nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 60 rooms
  • 5 floors
  • 5 buildings
  • Individually decorated
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5 PM

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 10 per person (one way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 113 out of 235 reviews
5 - Excellent 48%
Rating 4 - Good. 75 out of 235 reviews
4 - Good 32%
Rating 3 - Okay. 32 out of 235 reviews
3 - Okay 14%
Rating 2 - Poor. 12 out of 235 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 235 reviews
1 - Terrible 1%

4.0/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 3 b/r apartment, which they then called to say after booking they had none left so we would have to take a 2 bedroom instead. No problem with that but was not given any indication whether a refund would be given. Called the day of check in to question what was happening and was met by an abrupt lady who answered the phone just saying “hello” Which made me second guess I even had the right number. She then proceeded to tell me that even though we paid for a 3 bedroom we would still be getting charged the same amount for 5 people because “they had to account for 5 people staying in the room” I would have been fine with paying for the extra roll out bed...if the difference wasn’t almost $100. I didn’t bother discussing this further with her because it seemed as though I would get no where. I’m a pretty easy going person and wouldn’t have minded if she had been a bit more polite or reasonable but I don’t really think this was fair-I will not be staying here again.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with group
Great views....disappointing amenities
Expensive apartment and very light on for amenities given it had a full kitchen and laundry. Broken saucepan. No big bowls for fruit or oven proof bowls for heating things up. Shelf in oven so badly damaged you can’t pull it out to change shelves. 1 sachet of laundry liquid for entire stay and 2 towels. No housekeeping at all. Also, no wi-fi. Advertised in the blurb when booking but when you get to the apartment, the fine print on your check in key card states internet available in the reception only. Pools and spa disappointing - spa not heated at all and same temperature as pool. Very disappointing for the price paid.
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely location but the patio was covered in sand. Value for money though and nice private and secure location.
Stayed 1 night in Jan 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Amazing view, beatiful spot . The actual room is really dated and in serious need of maintainence. Pool was off limits for unknown reason. Not worth the significant price tag for the stay
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019