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Reviews of Bungalow Bay Koala Village - Hostel

3 out of 5
Bungalow Bay Koala Village - Hostel
40 Horseshoe Bay Road, Horseshoe Bay, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 59 reviews" "
Rating 8 - Good. 20 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Jaun-Mare, Townsville, Australia QLD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow are cleanand bed is comfortable. I like that there is a fridge and kettle , so that you can have coffe amd sit outsite amd enjoy the view . Very nice view , I love the trees we also spotted a koala in the trees amd some kangeroes near the bungalow. Friendly and welcoming staff. I would definitely recommend it
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koala koala
Amazing stay at koala bungalows. Great central location for the island. The bungalows were great, wallaby’s wandering around too. Kitchen was really good as were all amenities. We also visited the sanctuary and held a koala. This is a must. Would definitely recommend a stay here
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The reception staff seem to be holidaying backpackers and i feel because I'm not a 20s something aged back packer. I was not given all the information I could've had.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok accomodation and nice staff but bathroom were not clean and shared at the time of my stay.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuddle a Koala
Great place with nature park attached
Stayed 1 night in Jul 2018

4/10 Poor

MM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced accommodation for what you are staying in. Very disappointing.
Stayed 4 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaners stole
Stayed herefor 2 nights. Came back to the room and all our possessionswere stolen by the cleaners. This was confirmed when the staff pulled half of our possessions out of the bin where the cleaners chuck the rubbish. Staff offered a free drink, for $150 worth of possesions lost under their care.
Stayed 2 nights in Jun 2017
Response from YHA Guest Relations on 14 Aug 2017
Thank you for your patience and we apologise for any inconvenience this may have caused you. A staff member from YHA Australia has been in contact with you in regards to this issue and I believe it has now been resolved. It seems that there was a miscommunication regarding a room change, which is why the cleaners had been in to your room that day and moved your belongings as they were under the impression that any items in the room were from a previous occupant. We can assure you that your belongings were not intentionally stolen by our cleaners and the hostel manager will be working to ensure nothing like this happens in the future. We apologise for the confusion and any trouble this may have caused you. All the best with your future travels!

6/10 Okay

Verified traveller

Great cocktails
Great location, 400m from the beach. The rooms are quite basic and amenities are in need of a refresh. There wasn't any hot water in the female showers, but it was nice to have a cool shower. Great surroundings in nature and love the wildlife living next door.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hostel in prime location
Really enjoyed staying here. They have a wild life park on site and very cute bungalows. Short walk to the shops!

6/10 Okay

Scott, Queensland

Liked: Staff & service
OK for a quick get away
A comfortable place to stay with happy staff, bungalows are a little basic and in my view a little over priced.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, cosy room and close to the water and shops

10/10 Excellent

kym, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Amazing; Service: Friendly;

8/10 Good

Renee, Australia - QLD - Townsville

Liked: Cleanliness, staff & service
Great walk to the beach and to some really nice restaurants.

10/10 Excellent

Penny, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Basic; Value: Great deal; Service: Friendly & helpful; Cleanliness: Clean; Great pizza and beer... Great common areas to sit and take it easy under cover or around the pool.

10/10 Excellent

Tara, Australia - QLD - Townsville

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Friendly; Cleanliness: Tidy; perfect weather in winter and beach so close!

8/10 Good

Matt, Australia - NSW - Sydney

Disliked: Staff & service
Facilities: Modest; Value: You get what you pay for; Service: Not sure we had any?; Cleanliness: Room was clean.; Nice play for a family.

8/10 Good

Greg, Australia - NSW - Sydney

Liked: Cleanliness, staff & service

8/10 Good

simon, Australia - QLD - Townsville

Liked: Staff & service
Facilities: Modest; Value: Reasonable; Service: Courteous; Cleanliness: Neat; love the thai red curries they cook

10/10 Excellent

amanda, Australia - TAS - Hobart

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Amazing; Service: Remarkable; Cleanliness: Beautiful; no

8/10 Good

Georgia, Australia - VIC - Melbourne

Facilities: Typical, Expected at hostel; Value: Fair price, Cheap bar too :); Service: Polite, Staff were friendly; Cleanliness: Wasn't too bad; It was located on the better side of the island and was only a 2 minute walk from the shopping strip and gorgeous beach!

10/10 Excellent

Samantha, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sareh, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Fair price;

8/10 Good

Dayne, Australia - NSW - Wollongong

Disliked: Property conditions & facilities

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Jenna, Australia - QLD - Townsville

Liked: Cleanliness, staff & service

8/10 Good

Cameron, Australia - WA - Perth

Liked: Staff & service
Facilities: Typical; Value: Economical; Service: Friendly; Walking distance to the beach and main drag of magnetic island.

8/10 Good

Tony, Australia - VIC - Melbourne

Liked: Staff & service
Facilities: Basic; Value: Acceptable price; Service: Respectful, Friendly, Courteous; Cleanliness: Tidy, Clean;

10/10 Excellent

Andrew, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive, Above average; Value: Affordable; Service: Good, Friendly, Courteous; Cleanliness: Pleasant;

10/10 Excellent

Dudley, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; friendly staff an excellent surroundings

10/10 Excellent

Dudley, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
absolute wonderful Location

8/10 Good

Nick, Australia - NSW - Sydney

Liked: Cleanliness, staff & service

8/10 Good

kirk, New Zealand - Northland

Service: Polite; Cleanliness: Clean; We've been back there 3 times and love it!!

10/10 Excellent

Sharee, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Cosy; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Andrew, Australia - QLD - Townsville

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Belinda

Disliked: Cleanliness
Facilities: Basic; Value: Cheap; Service: Sufficient; Cleanliness: Filthy, Grubby, Unsanitary;

8/10 Good

Anita, Australia - QLD - Townsville

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Affordable; Service: Outstanding; Cleanliness: Beautiful;

8/10 Good

Natasha, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Basic, Pretty basic camp toilets; Value: Affordable, Economical; Service: Super friendly desk staff; Desk staff were helpful, bus stops right outside, all watersport attractions on the island are a 5min walk away, great basic overnight stay.

10/10 Excellent

Sophie, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant; The hostel wildlife park is well worth a visit, excellent guide and a great variety of australian animals to get up close to!

10/10 Excellent

Carolyn, New Zealand - Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Go the extra mile, cheerful veryhelpful; Cleanliness: Spotless, very clean roomsgrounds; Great proximity to horseshoe bay.Private chalet accommodation

10/10 Excellent

Kathleen, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: cabin style very clean; Value: Bargain; Service: Go the extra mile, young & friendly; Cleanliness: Spotless; beauiful setting very relaxed imressively clean and cheap. Lots of young people but suitabe for oldies too, didn't feel out of lpace.

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Selene, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Bargain; Service: Remarkable; Cleanliness: Pleasant; Loved the jar of sangria

10/10 Excellent

James, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average; Value: Great deal, Amazing; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant;