Privilege Room
Check availability

Reviews of Le Grand Balcon

5 out of 5
Le Grand Balcon
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 842 reviews" "
Rating 8 - Good. 277 out of 842 reviews" "
Rating 6 - Okay. 55 out of 842 reviews" "
Rating 4 - Poor. 20 out of 842 reviews" "
Rating 2 - Terrible. 11 out of 842 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark I

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2024

10/10 Excellent

Starr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Loved our stay. Great location. Friendly helpful staff, beautiful rooms. Good breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Brendan

Stayed 1 night in Dec 2023

10/10 Excellent

KYROS, STYLIDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovated old structure with unique features and facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
The he staff were incredibly welcoming and helpful ! A brilliant central location
Stayed 3 nights in Nov 2023

10/10 Excellent

William, London

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent location and nice room.
Stayed 1 night in Nov 2023

6/10 Okay

Jacqueline

The location for this hotel is absolutely perfect and the room was a nice size and quiet. The two issues I had was that 1) it was obvious that a prior guest had spilled coffee all of the wall and rug and the two nights I was there it was not cleaned; it was quite disgusting. 2) morning breakfast was chaos. They ran out of pretty much everything and when you asked for bread or coffee cups or plates they started washing the dirty dishes in front of them and took forever to replenish items. Very disorganized. The best staff was Ryan at the bar. He was friendly, kind and very engaging and made the stay much more personal. The others either did not understand any English or when I spoke the bit of French I knew you could tell none of them cared.
Stayed 2 nights in Nov 2023

6/10 Okay

Esther

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The parking for the hotel was a nightmare on a Saturday. They have no on sight parking so you have to go to a public parking of 467 spots nearby. Unfortunately, on a Saturday not one spot was available and we had to go to another location 1.5 km away to find parking. The staff seemed uninterested when we checked in. Later when we went to the bar, no one was there to serve and I actually had to go find someone. All in all, not a great experience and we have stayed at dozens of hotels in France. A disappointment indeed.
Stayed 1 night in Sep 2023

10/10 Excellent

julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in great location!
Stayed 1 night in Oct 2023

6/10 Okay

Daniela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great - walking distance to many points of interest, dining options and shopping. The room was quiet although it was pretty dark due to the proximity to the building across the street and being on the 1st floor. The hotel needs a refresh - carpet is tired and stained (in the room and corridors, doors look dirty because the white is more off-white, curtains are dusty. Room s very small although I did book above average.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose the hotel for the great central location. Amazingly friendly, genuine, and knowledgeable service from the team when checking in late on 29/09/23 and checking out the next morning.
Stayed 1 night in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and a terrific historic area. Close to everything that you want to see in Toulouse.
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old French Charmer in the middle of Toulouse
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming service as always - perfect location for an overnight stay in Toulouse 😊
Stayed 1 night in Sep 2023

10/10 Excellent

Denny

Stayed 2 nights in Sep 2023

10/10 Excellent

Utsula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
We’ve stayed in various hotels in Toulouse but decided this is our favourite. Friendly service and nice room. Just a small negative was the air conditioning could be colder.
Stayed 5 nights in Jul 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Friendly staff and nice clean room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful front desk staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Merideth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all just wonderful
Stayed 4 nights in Jun 2023

10/10 Excellent

Gail, Sandy

Stayed 2 nights in Jun 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Irma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2023

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

MERRITT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Recently renovated in a style that’s both chic snd comfortable. A big disappointment though with the the very un-chic way I was treated at check-in. I arrived at around noon, three hours ahead of the official check-in time at 3pm. I travel a lot and when this happens I’m very consistent told that either there is a room available and it will be given to me now, no problem, or, very sorry, there isn’t a room available now but we’ll do what we can to make one available ahead of the official hour. Instead the young woman told me, with a reprimanding Scholl teacher tone in her voice that check in time was three and I could leave my bag ahead if I desired. No rooms would be available ahead of the official time. The message was bad but her tone and attitude was hat was most disturbing - it was the time one might expect (but not always receive) from a government worker at the post. My needs were of zero interest to her and I was simply to get in line with the other cattle to be similarly treated. Not chic at all and not even the empathy I find check in agents generally provide in the most standard hotels. When I questioned the lady who greeted me in her approach, she reluctantly took my phone number snd promised to call hen my room was ready - but I received no call whatsoever. Really tainted my whole experience. You can make a chic environment but if you treat customers like rubbish you are not providing an acceptable experience, much less a luxury one
Stayed 1 night in Mar 2023

10/10 Excellent

Zygmunt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Great and helpful staff, accommodating easily the changes in our schedule.
Stayed 2 nights in Mar 2023

8/10 Good

Katy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Stewart

Stayed 1 night in Dec 2022

10/10 Excellent

Jialin

Liked: Staff & service, amenities, property conditions & facilities
Friendly, clean and convenient.
Stayed 1 night in Nov 2022

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average and clean rooms. Very friendly and helpful staff. We enjoyed the breakfast at hotel. The only problem is that the weather was unexpectedly warm and the thermostat would only allow heat. Location was excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the hotel condition is very good and very clean, comfortable for our travel style. Location was great for us. The staff was just great, extremely helpful, very polite. Highly recommended. Parking a car can be a real adventure.
Stayed 2 nights in Oct 2022

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the middle of Toulouse, very convenient to walk and explore the city.
Stayed 4 nights in Oct 2022

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great room, beautiful boutique hotel. Parking very expensive when other nearby hotels offer 30% discount - just an idea ?
Stayed 1 night in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will stay here when I come back
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, well equipped and very clean room and just off the main square.
Stayed 1 night in Aug 2022

10/10 Excellent

Melinda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was great. Attention to detail. Great area to be in.
Stayed 2 nights in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard and convenient location
A really good hotel of a high standard, conveniently located.
Stayed 1 night in Aug 2022

4/10 Poor

jacob, sweiqi

Stayed 1 night in Jul 2022

8/10 Good

PIERRE

Stayed 1 night in Jun 2022

10/10 Excellent

Caio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and history with St Exupéry
Stayed 4 nights in Jun 2022

10/10 Excellent

Hue

Travelled with partner
Liked: Cleanliness, staff & service
Great location, very friendly, caring and helpful staff! Wonderful breakfast! We had a marvelous time to stay here! If God willing, we will definitely be back! We thank you to all the staff there 👏
Stayed 2 nights in May 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the Nespresso machines in the rooms.
Stayed 2 nights in May 2022

8/10 Good

roisin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed to only have a shower and the double bed was two singles pushed together (not a double mattress) so there was a large gap down the middle which was uncomfortable. But staff lovely and location is great.
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, Loved the quirky st Exupery suite
Stayed 1 night in Apr 2022

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2022

8/10 Good

Douglas

Stayed 1 night in Mar 2022

10/10 Excellent

Zenon, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, v. Good hotel; friendly, welcoming reception staff.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent and the service is always top notch
Stayed 2 nights in Mar 2022