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Comfort Suites The Colony - Plano West
2.5 star property

Hotel in The Colony with free breakfast and fitness centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Comfort Suites The Colony - Plano West

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Indoor pool
Exterior
Coffee service
Combined shower/bathtub, jetted bath, free toiletries, hair dryer

Overview of Comfort Suites The Colony - Plano West

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is AU$125
Price available on 25/4/2024

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • Popular LocationDallas Craft Co.3 min walk
  • Popular LocationThe Colony Five Star Complex10 min walk
  • Popular LocationDowntown Carrollton Station17 min drive
  • AirportDallas, TX (DAL-Love Field)31 min drive
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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Shower/bath combination
Jetted bath
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Shower/bath combination
Jetted bath
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Jetted bath
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Jetted bath
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Jetted bath
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Dallas Plano - The Colony
Pool
Hot tub
Breakfast included
Pet-friendly
8.6 out of 10, Excellent, (849)
The price is AU$150
per night
30 Apr - 1 May
La Quinta Inn & Suites by Wyndham Dallas Plano - The Colony

About the area

The Colony

Located in The Colony, Comfort Suites The Colony - Plano West is in the city centre. The Shops at Legacy and Stonebriar Centre Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Discovery Center. Looking to enjoy an event or a game? See what's going on at Ford Center at The Star or Toyota Stadium. Take the opportunity to explore the area for water adventures such as waterskiing.
Visit our The Colony travel guideOpens in a new window

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Hawaiian Falls The Colony - 15 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • The Shops at Legacy - 7 min drive

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • McDonald's - 15 min walk
  • Sonic Drive-In - 5 min walk
  • Whataburger - 13 min walk
  • Chick-Fil-A - 9 min walk
  • Rosa's Cafe - 13 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in the city centre
You can look forward to free on-the-go breakfast, a garden and dry cleaning/laundry services at Comfort Suites The Colony - Plano West. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, coffee/tea in reception and 2 meeting rooms
  • A 24-hour front desk, free newspapers and a front desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 71 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • 40-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to July 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 11 March 2024 to 31 July 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lb per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Does Comfort Suites The Colony - Plano West have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from March 11 2024 until July 31 2024 (dates subject to change). The property will be renovating the swimming pool from March 11 2024 until July 31 2024 (completion date subject to change).

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on 25 Apr 2024 start from AU$124.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites The Colony - Plano West pet-friendly?

Yes, Comfort Suites The Colony - Plano West allows pets (limit 2 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Suites The Colony - Plano West?

Self-parking is free at this property.

What time is check-in at Comfort Suites The Colony - Plano West?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Comfort Suites The Colony - Plano West?

Checkout is at 11 AM.

Where is Comfort Suites The Colony - Plano West located?

Located in the heart of The Colony, this hotel is within a 15-minute walk of The Colony Five Star Complex and Hawaiian Falls The Colony. Grandscape and Andretti Indoor Karting & Games The Colony are also within 2 miles (3 km).

Comfort Suites The Colony - Plano West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 101 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Byron, Tacoma

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I cancelled reservation at another hotel because the swimming pool wasn't activated. Before I made reservations to this hotel (Comfort Suite), I called and asked if their pool was operational. They said yes. When I got to the hotel, the person at the desk said it's been out of commission for awhile and there aren't any plans to get it fixed anytime soon. I have four special needs foster kids which we plan our stay (they love swimming!). They were highly disappointed. I went to a hotel next door and the had a operational pool, I tried to cancel this hotel but expedia policy doesn't allow a refund or even a partial refund. We were there for a week. Last year we had a hotel with a pool that also had a pool out of commission, they gave us a courtesy call to let us know that. We were able to cancel that reservation and find another hotel with an operational pool.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sue, Whitehall

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suites with pull out couch (not used). Badly placed TV. Hard to see from couch or bed. Like others, sloppy caulking job in shower. Great Texas waffles for breakfast. Good service. Recommend for short or long stays.
Stayed 3 nights in Apr 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got a room here in between two volleyball gyms for the weekend. The room was decent but the bathroom was small and the tub had big areas where the paint was missing and coming off. The pool was closed I guess so we didn't get to use it. Breakfast was the usual and not to bad. Staff was very pleasant.
Stayed 2 nights in Apr 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service
Ok stay Had no problems
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room good - great bed, nice frig and sitting area. Nice to have hot water and coffee always open and staff has been wonderful!! But, pool and hot tub under construction - not available. Breakfast just so-so.
Stayed 4 nights in Mar 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service had to be requested. Room was no cleaned. Ants in room. Bathtub finish was peeling. So much deferred maintenance throughout. Breakfast was terrible,
Stayed 2 nights in Jan 2024

4/10 Poor

Krystal

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property around the hotel was dirty, trash in shrubs. Ice in the parking lot from a leak somewhere left untreated and dangerous. The exterior door had a rock holding it open and unsecure, removed it twice and it was replaced. Hot tub not working, elevator not working. Furniture, carpet, towels and curtains in room had stains on them. Large pieces of paint flaking off in bath tub.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe environment with exterior doors circumvented and ignored, construction not indicated in advertisements and not clearly marked with appropriate warning signs, tape or other deterrents. Tripping hazzards at door threshold by large warn hole in filthy old carpet. Stench in room. Shower unclean and spray nozzle shoots water out sideways onto floor. Many holes in light blocking screen, neglect. Elevator inoperable. Grounds in substandard disarray. Unprofessional management being quite loud, singing to earbuds very early in morning to awaken guest, intolerable boisterous conversations throughout early morning hours. Management says guest are wrong, denying unprofessionalism and making crude accelusations in a defiant and defensive protest to confrontation. Management failed and neglected to cancel the reservation as promised after request was clearly made. Condescending remarks by staff. Unsafe and substandard conditions. Staff refuse to refund. Horrible representation of the brand.
Stayed 2 nights in Jan 2024

2/10 Terrible

JULIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Their elevator was down and not working properly and the whole building needs repairs.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2023