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Crowne Plaza Terrigal Pacific, an IHG Hotel

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On the beach
On the beach
On the beach
Outdoor pool

Overview of Crowne Plaza Terrigal Pacific, an IHG Hotel

Crowne Plaza Terrigal Pacific, an IHG Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Pine Tree Lane, Terrigal, NSW, 2260

Explore the area

  • Popular LocationEttalong Diggers Club23 min drive
  • Popular LocationAustralian Reptile Park29 min drive
  • Popular LocationKu-ring-gai Chase National Park110 min drive
  • AirportPalm Beach, NSW (LBH-Palm Beach Seaplane Base)110 min drive

Choose dates to view prices

About this area

Terrigal

Crowne Plaza Terrigal Pacific, an IHG Hotel is located on the beach and in an area with good shopping. Erina Fair and Westfield Tuggerah are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Terrigal Beach and Copacabana Beach. Don't miss out on a visit to Australian Reptile Park. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • The Skillion - 9 min walk
  • Terrigal Lagoon - 12 min walk
  • Ettalong Diggers Club - 23 min drive
  • Australian Reptile Park - 29 min drive
  • Ku-ring-gai Chase National Park - 110 min drive

Getting around

  • Tuggerah Station - 21 min drive
  • Sydney Airport (SYD) - 82 min drive

Restaurants

  • Seasalt Restaurant — 1 min walk
  • Lord Ashley Bar/Lounge — 1 min walk
  • The Cheeky 3 - 3 min walk
  • Aromas On Sea - 3 min walk
  • The Grand Pavilion - 3 min walk

About this property

Crowne Plaza Terrigal Pacific, an IHG Hotel

4.5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Crowne Plaza Terrigal Pacific, an IHG Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 199 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include balconies and premium bedding.
Crowne Plaza Terrigal Pacific, an IHG Hotel offers 199 forms of accommodation with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Terrigal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Endota spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 25.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 39.50 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39.50 per person (approximately)
  • Self-parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Terrigal
Crowne Plaza Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific
Crowne Plaza Terrigal Hotel
Crowne Plaza Terrigal
Crowne Plaza Terrigal Pacific
Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel
Crowne Plaza Terrigal Pacific, an IHG Hotel Terrigal
Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel Terrigal

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 555 out of 981 reviews
5 - Excellent 57%
Rating 4 - Good. 294 out of 981 reviews
4 - Good 30%
Rating 3 - Okay. 94 out of 981 reviews
3 - Okay 10%
Rating 2 - Poor. 27 out of 981 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 981 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Hotel location is lovely, can’t say the same about the reception staff. Rooms are specious and clean, beds are very comfortable. Bathroom needs an update. It would have been nice if the information about the hotel spa and sauna been closed during our stay are made known before making the booking and paying non refundable fees. The bar and restaurant areas are nice and classy and staff wer
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Good clean rooms, a bit tired but that was ok. Location was great and staff were really friendly and helpful. Biggest downside was the loud music from two venues immediately below the rooms that went on until early hours on Friday and Saturday night (not sure if this happens during the week). Single glazed windows did nothing to block this out and for the money this was really disappointing. We wouldn’t stay here again because of this, otherwise we’d be happy to.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked us in was very friendly. He made sure we had dinner reservations and offered a trolly for our luggage. I wasn't happy that on top of the room free i would have been charged parking but the free parking was close so that was good.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
We found the room quite noisy at night because there was a band playing down below and the noise carried right up into the room and kept us awake. We also were not expecting to have to pay $25 per day for parking on site whilst we were actually staying at the hotel.
Stayed 3 nights in Apr 2021