Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of The Norman Tel Aviv

The Norman Tel Aviv
23-25 Nachmani Street, Tel Aviv

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 106 reviews" "
Rating 8 - Good. 15 out of 106 reviews" "
Rating 6 - Okay. 9 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Adi on 25 Dec 2023
Thank you, Ms. Sokol, for this perfect review.It was our pleasure to have you as our guest at The Norman Tel-Aviv.We are looking forward to welcoming you back in the future.The Norman Tel-Aviv.

6/10 Okay

Avi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad experience
For a 1,300 usd room per night, I expected to get it on 15:00 as they obligated to. But it was very astonishing itc was not ready. From that point the entire mood has been destroyed.
Stayed 1 night in Jun 2023
Response from Yannick Noah Vahle on 7 June 2023
Dear Avi,thank you for taking your time to leave your honest feedback. We highly appreciate that and on behalf of The Norman team we apologize that your check-in experience was not up to your expectations. We are obliged to do our utmost to have all our suites ready by our official check-in time which is 15:00. Unfortunately, in this case it took us 10 minutes longer because we wanted to make sure your suite was spotlessly clean. Please be assured that on your next visit we will make every effort to provide you with an early check-in. Kind regards,Yannick Noah Vahle -Guest Relations Manager-

6/10 Okay

Kristin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful but no parking
was really wonderful the only down side is that the parking & valet is based on availability, we found ourselves with no parking which is a problem in Tel Aviv.
Stayed 4 nights in May 2023
Response from Yannick Noah Vahle -Guest Relations Manager- on 14 May 2023
Dear Guest, We highly value your feedback and the time you spent writing about our property. We apologize if this time we couldn't provide you with a parking spot with our valet service. As you mentioned the demand for parking is high in Tel Aviv's city center. For these cases we have a secured public parking lot just 3 minutes walk from the hotel at Nachmani Street 16. We do hope to welcome you back to The Norman in the future. Kind regards, Yannick Noah Vahle - Guest Relations Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Rodrigo, Buenos Aires

Travelled with partner
Liked: Cleanliness, staff & service
El hotel esta muy bien pero un poco sobrevaluado en los articulos periodisticos al respecto. El gimnasio es pobre y el servicio deberia ser mejor y mas cordial

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

roy

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Nice stay and style at the Norman Just needs a better system for beds at the pool at often blocked by people who not using Them and there is not a lot of beds so you end up in a chair
Stayed 1 night in Jul 2021

6/10 Okay

shiran

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tel Aviv
It’s my second time at the Norman hotel and again- Everything was just perfect. From the very beginning to the end of my stay. Super welcoming and friendly staff. The room was amazing with fresh flowers and lots of light. The bed is super comfy, the room itself is spotless. And the pool... oh the rooftop pool.
Stayed 2 nights in Jul 2019
Response from Sophia on 25 July 2019
Thank you so much for your kind words and we look forward to welcoming you back!

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tel Aviv
Best hotel in Tel Aviv. Such a cool, relaxed vibe in a great part of the city. Very chic boutique hotel with excellent service and attention to every detail.
Stayed 4 nights in Jul 2019
Response from Sophia on 28 Aug 2019
Thank you so much for your feedback and we hope to welcome you back again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Facilities and restaurants are great. Room very comfortable. 20+ minute walks to a lot of the sights (the beaches, Jaffa, Tel Aviv Museum, etc.), but near Carmel market and taxis are easy to come by. Would definitely stay there again.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the money, Take guests for granted
Got the impression that the hotel focus on maximizing its income over taking care of its guests. Although we asked for a quiet room, there was a lot of noise coming from a business gathering at the hotel. We had to wait for breakfast because all the tables were already occupied by non residents diners. We had to asked 3 times until we got assistance with locating the taxi driver the hotel booked us to locate an item we forgot in the taxi. Only after check out, the hotel charged my credit card with non consumed items from the mini bar without verifying it with me first. Although the location is great and room was clean and beautiful, I will not come back. Not the service I would expect for the most expensive hotel in the city.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Central location!
The Norman is ideally situated for exploring Tel Aviv. There are great restaurants and cafes nearby, and I loved walking through carmel street market. I found the concierge especially helpful for offering recommendations. My room was comfortable and I liked the wall-mounted buttons for controlling the light schemes and drapes. The Library Bar is funky and has some unique cocktails, though I found the breakfast offering to be a bit more basic.
Stayed 2 nights in Nov 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the norm at The Norman.
The Norman is fantastic. Great location, excellent staff and wonderful breakfasts. The room are lovely but small. The bathrooms are particularly very small. Dinner on the patio was elegant and yummy.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Service is well below the standard. Food very good, hotel's facilities and rooms simply excellent
Stayed 1 night in Oct 2018

8/10 Good

Andrew

A good stay at The Norman
We had a good stay. Very nicely done rooms. Great breakfast. Great dinner at Dinings one night. Only quibbles are over the price - it is very expensive - and the fact that it was sometimes hard to get a seat at the pool because people got up early and reserved loungers! I did mention this to the manager, however, and he promised to address this.
Stayed 3 nights in Aug 2018

10/10 Excellent

Paula, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Beautiful hotel Amazing staff Delicious breakfast
Stayed 5 nights in Jun 2018

6/10 Okay

debea, California

Liked: Staff & service, room comfort
Great location. Staff was very helpful.
Staff were very helpful. Tried to correct any problems that came up.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jackie, Parkchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old
Details you can get me the information for Taipei tomorrow morning at the end up going out of the house for rent on the way to work with me to get to the airport and then you get the chance to be with you but you didn't even say my you.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice outdoor areas
In a crowded city this is probably its greatest luxury. Breakfast is divine, bed like landing in a cloud. Room was a bit tinsy but everything else perfect.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Mediocre service awareness, Terrible staff
The hotel staff is terrible, rude and condescending. We were looking forward to our vacation, to rest and sleep well. Unfortunately, every time we fell asleep the room service made sure to ring the door and wake us up. Three hours after we received the room, our nap was interrupted by the room service, although the room was cleaned only a few hours earlier and although we did not ask to clean it. At night we used the "do not disturb option" but unfortunately it did not prevent room service from ringing the bell and waking us up at 7 in the morning. Of course we could not go back to sleep. The whole point of the hotel reservation was missed by an amateur service and a lack of coordination between reception and room service. There are many good hotels in Tel Aviv, do yourself a favor and skip The Norman Hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Barry&Holly, Santa Monica, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectations.
We were very impressed by all aspects, from our arrival greeting, to morning breakfast, to the bellmen!!
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bets boutique hotel in Israel.
The staff is exceptional, the breakfast is great, the location is amazing, the decor is unique and the bar is fabulous.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you very much! We will be happy to host you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Thank you very much! We will be happy to host you again!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It truly is "The Best Boutique Hotel in the World"
Truly the best Boutique Hotel in the World. That award given to The Norman is so rightfully deserved. We have stayed in so many hotels around the world and our stay at The Norman must be among the top 3 stays we ever had.
Stayed 1 night in May 2017
Thank you very much! We will be happy to host you again!

10/10 Excellent

Sharon & Etai, Hod Hasharon, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Great experience, amazing breakfast. Very polite and helpful staff. Loved the bar downstairs.
Response from Genya on 16 July 2017
Thank you very much! We will be happy to host you again!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Try Hard Hotel
A very impractical room for one persom, let alone 2. There was no facility / shelves for mens/ womens vanity products in the bathroom, one had to juggle lipstick or shaver. The shower flooded out onto the bathroom floor every time. The bathroom only could accommodate 1 single person. There was only coffee making facility in the room, not tea, it had to be on request. The room service was the most limited I have seen in 50 countries! The breakfast was limited & balanced around the dining room bar/shelf. My breakfast arrived cold & without ordered toast. The staff did not appear to know what the other staff were doing with little flow or cohesion. Communication to the Room Setvice waiter was difficult, his english was average & had little knowledge of wines, why then was he taking orders?? Overall, exceedingling disappointing, architectural refurb was pleasing but reminiscent of a rat in a running wheel, there were a myrid ofl stairs & corridors to reach rooms because of the intrinsic design.You had to walk thru tje restaurant to go to the overrated rooftop pool. Conde naste is my travel bible, did they have blinkers on or get special service or follow the same creed.??to give it high accolades. A big 3+, no way Boutique , definately an amateur attempt at Hotelery.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Highly recommended to anyone looking for a luxury hotel in tel aviv

2/10 Terrible

Susan

Disliked: Staff & service, room comfort
Expensive and bad service
Had a room nearby lobby and there was a big party in the lobby and was very noisy all night even after complaining

10/10 Excellent

Kiril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary.
Norman wont have any competition in Israel for the next 10 years. The best rooms in Tel Aviv, best staff, best Japanese restaurant, best sake selection in town, best bedding, beautiful grapefruit garden. Very special hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Tel Aviv
The hotel is beautiful and the food was the best hotel food in Tel Aviv. The room and the bathroom were a bit small and without sufficient room to comfortably accommodate two large suitcases. No views. Staff very accommodating and pleasant. Concierge (Maya) was particularly helpful in recommending, making and following up transportation arrangements to our next stop. Overall, best accommodation in Tel Aviv out of the several we have stayed at over the years.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique Hotel
Good taste Staff amazing young and beautiful Perfect breakfast Central Secure

10/10 Excellent

Jeff & Rochelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Losing slightly its status
This is the 4th time I have stayed at the hotel and since it opened there are a few cracks appearing. I had pre arranged check in and this did not run smoothly and also at breakfast when we asked for coffee we were told that it was inside and get it our selves. It would be a shame if this was not dealt with as it is still the best hotel. Also the pool seating area is too small when the hotel is full. Please do not let your high standards slip as this is my favourite hotel....

10/10 Excellent

Matthew, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay - Fantastic boutique hotel in the middle of the city with great service and very comfortable rooms

10/10 Excellent

Shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rochell and jef, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city break hotel
This was our 4th stay at the Norman and will not be our last. The staff cannot do enough to help. They are extremely professional and cater for your needs. In no way is this the cheapest 5 star but by far the best. The only strange thing in the hotel is that they do not serve olives or nuts in the bar. In saying that is that's the worst part of the hotel then it can't be bad.

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Wonderful service and a great location