Customer service is impeccable. Anthony at registration desk was excellent. Beautiful hotel.
Location is great to explore downtown, the facilities are clean and up to date, and every experience with staff was pleasant and very professional. The only downside was the TV channels had poor reception and if your room is near the street there is a lot of traffic noise, but they do provide ...
Modernized nicely. Parking too expensive and Valet was never around,
best staff ever amazed by the service of staff managers were great helpfully and friendly
Very clean, got plenty of good nights sleep and super close to the SAP Center. Breakfast buffet a little on the light side but just a great stay!
I loved our room and the breakfast in the morning was the best! I am looking for things to do in San Jose just so I can bring my kids for another stay!
A bit noisy, from the outdoor courtyard, i believe overflow from the lounge. You could also do with better vending machines, with more variety. I would like to commend Maryann and Greg at the front desk. .ost courteous, friendly and helpful.
Conveniently located. Walking distance to almost everything. Convention Ctr. and Parking in the building. Though the rooms are a bit out-dated, but very clean. Worked one night late until 11pm, all restaurants in town closed. Still got a variety of full meals in the bar!
Good great for business trip good history and spot
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