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Reviews of The Royal Oak Hotel and Restaurant

3.5 out of 5
The Royal Oak Hotel and Restaurant
Chester Road, Chester, Tarporley, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 179 reviews" "
Rating 8 - Good. 32 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 1 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old building, spacious rooms
Room was lovely, spacious , bathroom was spacious and clean. Shower was great. Building is really old so big high ceilings old windows etc . Would definitely stay again. We had breakfast which was great apart from our toast arrived some time after breakfast, seems a bit petty but they weren’t busy and a really simple fix, they also only brought white so I had to go and find someone for some brown. However, the breakfast was nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend
A lovely 2 night stay. The Royal Oak had everything we needed. The bedroom and bathroom were spacious and airy. We appreciated the quiet room as we had early starts at the nearby Oulton Park race circuit. Lovely garden areas too and welcoming and helpful manager. We will make this our hotel of choice when in the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
We had a great overnight stay staff went above and beyond they were really friendly and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

Denise

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, rooms and service
Brilliant place: really friendly staff, generously sized room, excellent breakfast. They even accommodated us for an early breakfast on Saturday morning as we wanted to be off early. Would definitely book again. A place with a personal touch.
Stayed 1 night in May 2023

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful food. The rooms are splendid. Thoroughly enjoyed my stay.
Stayed 1 night in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay and a hidden gem of a hotel!!
Absolutely amazing stay. Definitely one of the best hotels we have been to. The exterior hides an absolute gem of a hotel. Inside the restaurant was amazing and food was not only fantastic but ample in quantity. The bar and dining area was fabulous ... Especially the round table room which anyone staying must look at. We had intended to dine in Chester but after having lunch decided to have dinner there instead and was not disappointed. The breakfast again was out of this world and for less than a tenner each. just amazing!! Every single member of staff were super friendly and nothing was too much trouble. The room was clean and had a fabulous night's sleep. We have stayed in numerous hotels and this has to be one of the best. We shall certainly return.
Stayed 1 night in Feb 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect evening
We were made to feel welcome from the very moment we arrived… we were escorted up to our room, which was lovely, then given all the information regarding restaurant and bar times. We went back down to the bar where we were given a very cosy little snug area! The bar staff and restaurant staff were just amazing! They made me and my partner feel like we were the only folk in the place despite it being busy! They’d got banter too, which is never a bad trait to have in a pub! Food was fantastic and I can say, hand on heart, the Bakewell pudding was the best dessert I’d had in my entire 52 years on this earth! Wholly recommend and will most definitely be returning! 10/10 for me and the Mrs ✅
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fab manager who couldn't do enough to help me feel at home. Amazing huge room. Cosy restaurant with great value tasty food. Great place to stay.
Stayed 2 nights in Nov 2022

6/10 Okay

deborah, Toronto

Travelled with family
Liked: Cleanliness, staff & service
No heat in November- very chilly in the room Dinner was not good- burger was inedible
Stayed 3 nights in Nov 2022

10/10 Excellent

Samuel

S
Stayed 2 nights in Jul 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Eleri

Stayed 1 night in May 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter
Our stay was excellent, the room staff service and overall standards of the Royal Oak was top quality.
Stayed 1 night in Apr 2022

10/10 Excellent

Tracey

Stayed 2 nights in Oct 2021

10/10 Excellent

Deborah

Stayed 1 night in Mar 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly
Stayed 2 nights in Mar 2022

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everything was great, good food, excellent service, friendly and helpful host and great room. One suggestion.. too much nighttime light in the bedroom from emergency exit sign and outside security light both ver bright and on all night.
Stayed 2 nights in Feb 2022

10/10 Excellent

Sarah

Stayed 1 night in Feb 2022

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place! Friendly staff, clean rooms, food awesome and spotlessly clean everywhere in the hotel. Will definitely be going back 😊
Stayed 1 night in Feb 2022

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Excellent location, staff, food, service - could bot have been better
Stayed 1 night in Jan 2022

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely fantastic, and made the stay thoroughly enjoyable. The rooms were comfy and had a lovely cosy feel. The restaurant downstairs served home made foods which meant we didn’t have to wander far to eat after our night out. All in all it was a lovely stay and I would come here again.
Stayed 1 night in Nov 2021
Response from Sue on 13 Dec 2021
Thank you for staying at The Royal Oak and for your review. We look forward to having you stay with us again. Many thanks

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - highly recommend
We had a fantastic experience at the Royal Oak. The rooms were spacious and spotless, the food was fantastic and the staff were outstanding. Highly recommended.
Stayed 1 night in Sep 2021

10/10 Excellent

Jayne

Stayed 1 night in Aug 2021

10/10 Excellent

Kriss

Stayed 1 night in Aug 2021

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem of a find
Well worth a visit - friendly staff, excellent food, clean and comfy rooms
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Great hotel. Friendly staff
Stayed 1 night in Jul 2021

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Steve

Stayed 1 night in May 2021

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay at The Royal Oak
Another stay at Royal Oak, only people staying there that night due Covid i assume. However, we were put in the front room which had a light on outside ALL night!!! Black out curtains need to be fitted as it looked like daylight all night
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently have to travel and stay in hotels through our work so our standards are high. This was a great stay. Booked really last minute for 1 night to allow a visit to a family member. In advance of the stay, reception was very responsive when I had a query. When we arrived we were checked in quickly and escorted up to our room. The room was large, bright and well decorated. The bathroom was modern. Breakfast the next morning was very good. Overall an excellent stay!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, and very happy with the Covid precautions they have in place
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely rural setting near to Chester and North Wales
Stayed 1 night in Aug 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, clean bed and hot shower ... spot on!
A lovely overnight stay. Food was excellent, thank you
Stayed 1 night in Aug 2020

10/10 Excellent

Frogbelly, Manchester

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable, excellent food, staff were exceptional and a credit to the business
Stayed 1 night in Aug 2020

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
The staff were excellent and the property was lovely the food was outstanding would definitely go back again (no dislikes at all ) 10-10
Stayed 1 night in Feb 2020

10/10 Excellent

Ian

Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, high standards, great value.
Lovely place, lots of character and high standards throughout. Nice large room at the front of the building with the old glass and led windows, well maintained, coffee, tea hot chocolate and biscuits in the room, the evening meal and breakfast was excellent, nice menu choice, cooked and presented perfectly, staff very polite and professional, great service, very nice stay. Great value for money stay, we’ll stay again if passing.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Second time stayed here - Staff friendly rooms are clean and Large and the food is excellent- Highly recommend we stopped after a day in Chester
Stayed 1 night in Feb 2020