Riverview King Room	 | Terrace/patio

Reviews of Haven Waters Motel & Apartments

3.5 out of 5
Haven Waters Motel & Apartments
9 The Parade, North Haven, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 244 reviews" "
Rating 8 - Good. 80 out of 244 reviews" "
Rating 6 - Okay. 10 out of 244 reviews" "
Rating 4 - Poor. 2 out of 244 reviews" "
Rating 2 - Terrible. 0 out of 244 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful owners. The motel is right across the street from the river, a very nice river walk to the ocean and beautiful sandy beach. There is restaurant within a 1 minute walk and more within 5 minutes. Beautiful area to explore.
Stayed 4 nights in Apr 2024
Response from Sandy - Owner / Manager on 7 Apr 2024
Thank you, Robert. We greatly appreciate the 5 out of 5 rating. So glad you and Bonnie had a good time despite the heavy rain a few days while you were here. Safe travels.

8/10 Good

Gregory, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately it rained hard the entire stay so didnt get a chance to explore the town. Went to Club next door for dinner and some entertainment.
Stayed 1 night in Apr 2024
Response from Sandy - Owner / Manager on 7 Apr 2024
Hi Gregory,Thanks for the 4 out of 5 rating. Appreciate that. Yes, it really did rain during your stay. Glad you got Club North Haven for a meal and entertainment. Safe travels.

6/10 Okay

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Despite info saying the office was open till 8.30pm, it was unattended at 7.20pm so we rang the number listed to ask for the sofa bed to be assembled. Owner/manager Richard said he was offsite and could not help. It would have to wait until the next day. A few hours later, three of us were playing cards in our room and lost track of time. It was 10.20pm and Richard came to our door, Not to assemble the sofa bed but to chastise us and berate us for several minutes for being too noisy. He was extremely abrasive and would not stop going on despite us agreeing to stop playing cards. I have never encountered someone so rude in the hospitality field. Beware that full silence is expected after 9pm every night. The other staff were lovely, but we would not visit again due to Richard.
Stayed 2 nights in Mar 2024
Response from Sandy - Owner / Manager on 1 Apr 2024
On check in you were asked if you required the sofa bed and you advised you did not. Friday is the one night of the week that our office closes at 6pm. At 7:20pm on Good Friday with all guests in we were out for dinner.Richard doing his last checks of the motel could hear substantial noise which lead him 80 meters away to your room. Your answer to the noise was to close the door, which was explained that was not good enough for the surrounding families.We like to ensure all our guests are enjoying their stay not being disturbed by other inconsiderate guest.Richard was actual thanked by other guests the next morning for asking your group to be quiet.

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The one bedroom apartment we stayed in was very clean. The receptionist was also very responsive to our needs and questions. Would definitely stay here again!
Stayed 1 night in Jan 2024
Response from Sandy - Owner / Manager on 27 Jan 2024
Hi Karen,Thank you very much for the great review. We really appreciate it. Thank you to you and your friend for the way you left the room too. It was very easy to clean.

10/10 Excellent

Natascha Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Sandy - Owner / Manager on 23 Jan 2024
Thank you so much for the 5 out of 5 rating.So glad you had a great stay. We enjoyed having you stay with us. Safe travels and hope to see you again some day.

10/10 Excellent

Judith

Travelled with family
Liked: Amenities
Spacious room in beautiful area.
Stayed 2 nights in Jan 2024
Response from Sandy - Owner / Manager on 17 Jan 2024
Hi Judith,Thank you so much for the 5 out of 5 rating. Really appreciate that. So happy you had a good stay. Safe travels and all the best for a wonderful 2024.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Great little motel room. Nothing flash but clean and tidy and comfortable with enough room for two people. Only negative was that we could not get wifi to work.
Stayed 1 night in Jan 2024
Response from Sandy - Owner / Manager on 11 Jan 2024
Hi Rosie,Thank you very much for the great review. Sorry about the wifi. We do find when the motel is full it can be a bit slow and temperamental. Wishing you a great 2024 and safe travels.

8/10 Good

Sharn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sandy - Owner / Manager on 17 Jan 2024
Hi Sharn,Thank you for the 4 out of 5 rating. Glad you had a good stay. Safe travels and all the best for a wonderful 2024.

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2023
Response from Sandy - Owner / Manager on 11 Jan 2024
Thank you, Janine. Really appreciate you taking the time to review our motel. Love that we got a 5 out of 5 rating.Best wishes for a great 2024 and hope to see you again sometime.

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sandy - Owner / Manager on 11 Jan 2024
Thank you, Jenny for the 4 out of 5 rating. Wishing you safe travels and a great 2024.

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little room with everything you need for a stopover stay.
Stayed 1 night in Jan 2024
Response from Sandy - Owner / Manager on 11 Jan 2024
Thank you, Evelyn. Really appreciate the 5 out of 5 rating. Let's us know we are dong things right. Hope you have a great 2024.

10/10 Excellent

Satish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best host and clean & tidy room.
Stayed 1 night in Dec 2023
Response from Sandy - Owner / Manager on 29 Dec 2023
Thank you very much Satish for the lovely review.We really appreciate your feedback. Wishing you safe travels and a happy new year.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sandy - Owner / Manager on 29 Dec 2023
Thanks so much for the 5 out of 5 rating. We greatly appreciate the rating and you taking the time to do one.Safe travels.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2023
Response from Sandy - Owner / Manager on 29 Dec 2023
Thank you, Christine.Really appreciate your review and so happy that you had a good experience. Hope to see you again sometime.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Very comfortable.
Stayed 2 nights in Nov 2023
Response from Sandy - Owner / Manager on 1 Dec 2023
Thank you for the 5 out of 5.Really appreciate it.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called to say we were arriving late. The clean and tidy room was unlocked and the lights left on for us. A great place to rest.
Stayed 2 nights in Nov 2023
Response from Sandy - Owner / Manager on 13 Nov 2023
Thank you, Steven. Happy we could help and that you enjoyed your stay. Hope to see you again another time.

6/10 Okay

Vivien

Travelled with partner
Liked: Cleanliness, staff & service
Spotlessly clean room although dated. Very hard bed and ordinary pillows.
Stayed 1 night in Oct 2023
Response from Sandy - Owner / Manager on 30 Oct 2023
Hi Vivien,Thank you for your review. Sorry to hear you did not like our beds and pillows. I will check the pillows in that room and change them for new ones. Please do hesitate to ask for other pillows if you do give us another try.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position with amazing views across the road.
Stayed 1 night in Oct 2023
Response from Sandy - Owner / Manager on 17 Oct 2023
Thank you so much for the 5 out of 5 Darren. Really appreciate it. North Haven is a lovely spot. Hope we see you again sometime.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean comforable accomodation. Friendly staff lovely location.
Stayed 1 night in Oct 2023
Response from Sandy - Owner / Manager on 10 Oct 2023
Thank you, Debbie. It's great to get feedback and even better when it's a 5 out of 5. Lets us know we are doing things correctly. Really appreciate you taking the time to do a review. Thanks again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming the room was very tidy and the beds were very comfortable.
Stayed 1 night in Oct 2023
Response from Sandy - Owner / Manager on 10 Oct 2023
Thanks so much, Peter. Really makes us happy to hear that our guests had a good stay. Greatly appreciated the review and you taking the time to do one.Hope to see you again. Safe Travels.

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sandy - Owner / Manager on 10 Oct 2023
Thank you, Nichola. Really appreciate the 5 out of 5 and you taking the time to review our motel. Hope you had a safe trip and we see you again another time.

10/10 Excellent

Ewen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like a log after a long drive from Brisbane. Sandy stayed open for our slightly late arrival and welcomed us with a very swift check in and directions to our unit. Comfortable unit, very clean. Only there for 13 hours, but it was a very welcome break from a long drive to Canberra.
Stayed 1 night in Oct 2023
Response from Sandy - Owner / Manager on 10 Oct 2023
Thank you so much Ewen. Really appreciate your lovely review. So glad you found our accommodation clean and comfortable. Hope we see you again sometime.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times. Great location Great value
Stayed 2 nights in Sep 2023
Response from Sandy - Owner / Manager on 4 Oct 2023
Thank you Donna for the 5 out of 5. We really appreciate it. So happy to hear that you enjoy staying with us.Safe travels and we look forward to seeing you next time.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy and the people were great
Stayed 1 night in Sep 2023
Response from Sandy - Owner / Manager on 24 Sept 2023
Thank you, Mark for the review. Glad you had a good stay. Hope to see you again sometime.

8/10 Good

Alex

Very clean which was very impressive Good location and close to Eateries and the peaceful river across the road. Great for walking around the area Very friendly staff
Stayed 1 night in Sep 2023
Response from Sandy - Owner / Manager on 22 Sept 2023
Thanks, Alex, for the lovely review. Glad you enjoyed your stay. We hope that we get to host you next time you are in the area. Safe travels.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant weekend stay
Stayed 2 nights in Sep 2023
Response from Sandy - Owner / Manager on 21 Sept 2023
Thank you so much for the 5 out of 5 rating. Really appreciate that. Hope we see you again another time.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value . Comfortable beds , good shower, nice towels and spotlessly clean . One of the best we have stayed at
Stayed 1 night in Sep 2023
Response from Sandy - Owner / Manager on 14 Sept 2023
Thank you so much for the 5 out of 5 rating and you lovely review. So glad you had a good stay Suzanne.Really appreciate the feedback. Hope we get to host you again another time. Safe travels.

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glorious part of the world. Definitely a hidden gem. Cross the road for a splendid walk to the headland.
Stayed 1 night in Sep 2023
Response from Sandy - Owner / Manager on 14 Sept 2023
Hi Jan, thanks for the review and the 5 out of 5 lets us know we are doing things right. So glad you enjoyed our part of the world. Hope to see you again sometime.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean as can be
Room 6 was immaculate! It was a great surprise to see aircon and carpet so clean. We loved it and will make sure to book this place next time we are around.
Stayed 1 night in Jun 2023
Response from Sandy - Owner / Manager on 18 July 2023
Thank you so much for the fantastic review. Really appreciate it. These reviews let us know when we are doing the right thing and certainly help with our business.Thanks again.

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service
Nice budget friendly hotel. Close to shops and dining options.
Stayed 2 nights in Jul 2023
Response from Sandy - Owner / Manager on 10 July 2023
Thank you for taking the time to review our motel. Richard and I really appreciate it. We love that you had a good stay and hope to see you again sometime.

10/10 Excellent

Murray

Stayed 2 nights in Jul 2023
Response from Sandy - Owner / Manager on 10 July 2023
Thank you so much for the 10 /10 review. That feedback makes us very happy. Hope we can host you another time.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet well positioned location
Stayed 2 nights in Jun 2023
Response from Sandy - Owner / Manager on 29 June 2023
Thank you Ian for the review. Hope that we can host you again sometime. Safe Travels.

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times now and always a pleasure. Staff are really friendly and the premises are exceptionally clean. Terry Barnett
Stayed 1 night in Jun 2023
Response from Sandy - Owner / Manager on 27 June 2023
Thanks for the fabulous review Terry. Really appreciate you taking the time to review our motel. Safe travels and see you in October.

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sandy - Owner / Manager on 27 June 2023
Hi Nichola... thank you so much for your 5 out of 5 review. So happy that you enjoyed your stay with us. Hope to see you again sometime.

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fresh and very clean.
Stayed 1 night in Jun 2023
Response from Sandy - Owner / Manager on 17 June 2023
Thank you so much Randall. Really appreciate your 5 out of 5 review. Your kind review really helps our business.Hope to see you again sometime.

10/10 Excellent

Tracey

Stayed 3 nights in Jun 2023
Response from Sandy - Owner / Manager on 17 June 2023
Thank you, Tracey for the 10 out of 10 review. That is so much appreciated. We are really happy you had a good stay and lock forward to hosting you again sometime.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully presented room. So clean and neat. Everything at our finger tips. Highly recommend and we will definitely stay again.
Stayed 1 night in Jun 2023
Response from Sandy - Owner / Manager on 15 June 2023
Thank you, Christine, for the 5 out of 5 review. Your lovely review really helps our business, we do really appreciate it. Safe travels and we look forward to hosting you again sometime.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very friendly and nothing was too much trouble for them. The stay was very enjoyable once again. We will return when in that area for another stay and will tell our Travelling Friends.
Stayed 1 night in May 2023
Response from Sandy - Owner / Manager on 1 June 2023
Thank you so much Michael. That is really lovely of you. We are just a small country motel, but we do try and give our guests good service and a clean comfortable room.Hope we do get to see you again. Safe Travels.

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wish we could have stayed longer, we had a 2 bedroom unit it is fully equipped with everything we needed, the beds were comfortable and the water hot. Beautiful garden setting and easy parking. While no meals are provided it has a full kitchen and there's a cafe 2 doors away. Definitely coming back.
Stayed 1 night in May 2023
Response from Sandy - Owner / Manager on 9 May 2023
Thank you so much Bronwyn. Really appreciate your wonderful review. Hope we do see you again. Safe travels.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 2nd time staying at this property , it is very clean & comfortable & we will definately stay again on our next road trip.
Stayed 1 night in May 2023
Response from Sandy - Owner / Manager on 2 May 2023
Thank you Phillip. Really appreciate you doing this fantastic review for you. It really helps our business.Safe travels and look forward to seeing you again.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Lots of room. Bed super comfy. Would definitely recommend.
Stayed 1 night in Apr 2023
Response from Sandy - Owner / Manager on 27 Apr 2023
Hi Monica. Sorry I took so long to acknowledge your review. Thank you so much for the lovely review. Really appreciate it. Hope we can host you again sometime.

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Easy checkin friendly helpful team. The property is excellent v clean and great facilities. The area is v beautiful with the river over the road and the ocean just a short walk away up the path. 🌟🌟🌟🌟🌟
Stayed 1 night in Apr 2023
Response from Sandy - Owner / Manager on 23 Apr 2023
Thank you, Lesley. So happy that you enjoyed your stay. Really appreciate you taking the time to do a review it's great to get such good feedback. Safe travels and hope to see you again sometime.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good service by proprietors and unit nice and clean. Would stay again!
Stayed 2 nights in Mar 2023
Response from Sandy - Owner / Manager on 19 Mar 2023
Thank you, Peter. So happy you enjoyed your stay. Really appreciate your taking the time to review our motel it's always great to get such good feedback. Safe travels and hope to see you again sometime.

8/10 Good

HUGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet & clean motel, which is what we were looking for.
Stayed 3 nights in Feb 2023
Response from Sandy on 23 Feb 2023
Thanks Hugh. Not quite the QE2 ! Hope you get to do your cruise one day. It was lovely meeting you.Safe travels.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, with everything we needed on our doorstep. Great coffee shops & food options within walking distance. Will definitely be back!
Stayed 5 nights in Jan 2023
Response from Sandy - Owner / Manager on 23 Jan 2023
Thank you, Judy, really appreciate your lovely review.So happy you enjoyed your stay, and you found our rooms clean. We do make a big effort to keep the cleaning to a high standard. Look forward to seeing you again sometime.Thanks again.

10/10 Excellent

Doris

Stayed 2 nights in Jan 2023
Response from Sandy - Owner / Manager on 20 Jan 2023
Thank you so much Doris for the 10 out of 10. Hope you have a wonderful time in Australia. Maybe we will catch up in Austria.

8/10 Good

Maggie

Liked: Cleanliness, staff & service
I liked it s location … It was close to everything I needed 👍😄
Response from Sandy - Owner / Manager on 16 Jan 2023
Thanks for the 4 out of 5 Maggie. Safe Travels.

10/10 Excellent

Kaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly people. Explained everything and couldn’t be more helpful.
Response from Sandy - Owner / Manager on 20 Jan 2023
Thank you so much Kaz. Really appreciate the fantastic score and really happy you enjoyed your stay.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in and welcome were amazing, the friendliest ever. Room was very clean, all extra toiletries etc were provided. Great stay, would recommend.
Stayed 1 night in Dec 2022
Response from Sandy - Owner / Manager on 24 Dec 2022
Thank you, Natalie. Really appreciate the fantastic review. So glad you enjoyed your stay. Hope you have a great Christmas & New Year, and we get to host you another time.

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Bed was very comfortable. No street noise which was a bonus after a long day driving. Woul stay there again.
Stayed 1 night in Dec 2022
Response from Sandy - Owner / Manager on 20 Dec 2022
Thank you, Pamela. Really appreciate the great review. Hope you have a wonderful Christmas and New Year.