Despite info saying the office was open till 8.30pm, it was unattended at 7.20pm so we rang the number listed to ask for the sofa bed to be assembled. Owner/manager Richard said he was offsite and could not help. It would have to wait until the next day.
A few hours later, three of us were playing cards in our room and lost track of time. It was 10.20pm and Richard came to our door, Not to assemble the sofa bed but to chastise us and berate us for several minutes for being too noisy. He was extremely abrasive and would not stop going on despite us agreeing to stop playing cards. I have never encountered someone so rude in the hospitality field.
Beware that full silence is expected after 9pm every night. The other staff were lovely, but we would not visit again due to Richard.