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Reviews of Knights Haven B&B

3 out of 5
Knights Haven B&B
Glin Road, Tarbert, Kerry

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our greeting was cold and offhand. We were asked too pay cash, and when I objected, there might have been an option for debit card.. in the end we found cash, we were shown the room and left alone. Next morning we found breakfast but didn’t see anyone , these people are definitely not in the hospitality business, more the take the money and run business!!
Stayed 1 night in Sep 2019
Response from Jod on 17 Sept 2019
Anthony , I was taken back at your comments about your stay with us. I welcomed ye to our home and showed ye the dining room and bedroom. As you should have been aware it was a room only rate which should be clear on the booking with expedia. I showed ye the dining room with cereals brown bread, a toaster bread and toast a fridge with milk juice and yogurts which is a free! and self service. I frequently stay in hotels costing a lot of money . I get my bedroom key and don’t expect to get anything for free if I get a continental breakfast a cup of tea or coffee I pay for it. I do not expect to be entertained for the evening by hotel staff. As most of our bookings are with booking.com we do not take cash or cards from people as they deal with it all. I actually mentioned to my husband that I really noticed a change in you when I said I was unable to take credit / Visa cards. And the comment when you said your partner had cash and you said you would have married her if you had known she had cash I found quite dis tasteful and disrespectful to her. I also was surprised that you would comment and not state your name. Thankfully we have more positive than negative comments and your review is both disingenuous and misleading. I will post this reply on the public forum that you posted yours. Josephine.

10/10 Excellent

Heloise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
We spent a very good night at knights haven. The hosts were available and very welcoming to us even though we booked at the last minute. The room was very comfortable.
Stayed 1 night in Sep 2019
Response from JOD on 17 Sept 2019
Thank you very much for your lovely review, it was a pleasure to have you stay in our home.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, the owner was very welcoming and warm, very easy location to find and the best part is that you have a cute little greeter for when you show up.
Stayed 1 night in Aug 2019
Response from JOD on 5 Sept 2019
Thank you very much for your kind review, it was a pleasure to have you stay in our home.

10/10 Excellent

Mark, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly excellent all round
Recommended
Stayed 1 night in Aug 2018
Response from Jod on 22 Aug 2018
Thank you very much Mark, we are glad you enjoyed your stay. Kind regards John

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
The host was cold and unwelcoming. The electricity didn't work. No curtain for the main door, which is transparent. So the light would show up on the bed opposite to the main door at 5 in the morning. So basically you can't sleep after sunrise. The shower bathroom is tiny and super squeezed. No wiggle room to even apply soap. The host had a dog that they let it loose. Luckily I am used to dogs but it can be scary surprise for guests, if the guests are not told to be watchful. Talbert town was great with great ocean view and awesome drive.
Stayed 1 night in Jun 2017
Response from Jod on 29 June 2017
This person did not put their name to this and he booked a room for 2 people. He arrived at 1120pm when we were in bed and we got up and showed them to their room. There were 4 of them there and expected to get it for the cost of 2 people. We gave them breakfast of their choice and we never received a complaint from them here. He said there was a problem with Expedia and he couldn't book for more than 2 people. We also looked after the children and gave them fresh milk for the children. Advice for customer Please don't arrive late at night without notifying the property.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude owner
Rude owner. When we arrived owner said he had not checked his email and did not have our reservation. While standing in doorway he checked email and said he didn't have the room booked available. Also would only take cash, contrary to listing. Told us we would still be charged despite booked room unavailability. We did not stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Room comfort
Cozy, country B&B
Harvey the dog was the highlight! Saw one owner for 10 minutes for payment, neighbor did breakfast (but she was awesome!) country feel but no homey service by owners. Clean, small room.

4/10 Poor

Jeanyne Marshall, Washington State

Disliked: Property conditions & facilities
Out in the middle of no where
They seemed surprised to see us, but they did put us up. Nothing extraordinary. Lacking charm.

10/10 Excellent

fabrizio, torino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
contesto bellissimo ,servizi e gestione fantastici...accoglienza irlandese favolosa....
Stayed 1 night in Aug 2019
Response from Jod on 13 Sept 2019
Thank you very much for the nice review, it was a pleasure having you stay in our home. Kind Regards, John

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott sted !
Vi hadde en overnatting på dette stedet og hadde en god opplevelse. Fikk rom nr 1 som var av god størrelse og et nyoppusset mindre bad. God frokost, hyggelig vert, og koselige omgivelser ved huset. Et fint sted å overnatte på vei nord mot Limerick og Cliffs of Moher.
Stayed 1 night in Aug 2018
Response from Jod on 22 Aug 2018
Thank you very much Mark, we are glad you enjoyed your stay. Kind regards John