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Volando Urai Spring Spa and Resort

4.0 star property
Upscale adults-only hotel near Wulai Old Street
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Volando Urai Spring Spa and Resort

Photo gallery for Volando Urai Spring Spa and Resort

2 restaurants, breakfast served
Yoga
1 bedroom, premium bedding, down duvets, free minibar
2 restaurants, breakfast served
Interior entrance

Overview of Volando Urai Spring Spa and Resort

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
The price is AU$1,008
Price available on 6/5/2024

Explore the area

Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
  • Popular LocationWulai Old Street2 min drive
  • Popular LocationWulai Waterfalls6 min drive
  • Popular LocationNational Taiwan University20 min drive
  • AirportTaipei (TSA-Songshan)64 min drive
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Room options

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 2 Single Beds

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About the area

New Taipei City

Volando Urai Spring Spa and Resort is located in Wulai, a neighbourhood in New Taipei City, and is in the suburbs and on a river. Wulai Old Street and Neidong Forest Recreation Area are notable landmarks, and travellers looking to shop may want to visit Bitan Waterfront Shopping District and Gongguan Night Market. Lover's Trail and Wulai Waterfalls are two other places to visit that come recommended.
Visit our New Taipei City travel guideOpens in a new window

What's nearby

  • Wulai Old Street - 2 min drive
  • Wulai Waterfalls - 6 min drive
  • National Taiwan University - 20 min drive
  • Zoo - 20 min drive
  • Taipei 101 - 24 min drive

Getting around

  • Wulai Scenic Train Station - 3 min drive
  • Xindian Station - 13 min drive
  • Taipei (TSA-Songshan) - 67 min drive

Restaurants

  • 山地美食屋 - 2 min drive
  • 雅各原住民山豬肉香腸 - 2 min drive
  • 阿春小吃店 - 2 min drive
  • Siliq Cafe - 14 min walk
  • 萬佳沐川溫泉會館 - 2 min drive

About this property

Volando Urai Spring Spa and Resort

Upscale hotel near Wulai Old Street
Located close to Lover's Trail and Wulai Waterfalls, Volando Urai Spring Spa and Resort provides free breakfast (local cuisine), a terrace and a full-service spa. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a body scrub, a massage or aromatherapy. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and 1 hot tub.
You'll also find perks such as:
  • Free self-parking and valet parking
  • Limo/town car service, hot springs on-site and a front desk safe
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews speak highly of the first-rate property condition
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Spring water baths, toilets with electronic bidets and free toiletries
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, mini fridges and electric kettles

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Siliq Restaurant
  • Soyan

Things to do

  • Full-service spa
  • Hot spring
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Hot spring
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 7 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 8 are not allowed at this adults-only property; all guests 8 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Hot springs access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not permitted at this adults-only property
Guests under 12 years old are not allowed in the spa

Property is also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Is Volando Urai Spring Spa and Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Volando Urai Spring Spa and Resort?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Volando Urai Spring Spa and Resort on 6 May 2024 start from AU$1,007.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Volando Urai Spring Spa and Resort?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Volando Urai Spring Spa and Resort?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Volando Urai Spring Spa and Resort?

Checkout is at noon.

Does Volando Urai Spring Spa and Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volando Urai Spring Spa and Resort located?

Located in Wulai, this spa hotel is within 3 mi (5 km) of Wulai Old Street, Lover's Trail and Wulai Waterfalls. XinXian Trail and Neidong Forest Recreation Area are also within 6 mi (10 km). Wulai Scenic Train Station is 29 minutes by foot.

Volando Urai Spring Spa and Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 309 reviews" "
Rating 8 - Good. 78 out of 309 reviews" "
Rating 6 - Okay. 19 out of 309 reviews" "
Rating 4 - Poor. 6 out of 309 reviews" "
Rating 2 - Terrible. 2 out of 309 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

cheng hsin

Stayed 1 night in Feb 2024

10/10 Excellent

Sukyoon

Stayed 1 night in Nov 2023

10/10 Excellent

Yu Chia

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Stayed 2 nights in Nov 2023

10/10 Excellent

FELICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
Stayed 1 night in Nov 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Chun Ki

Stayed 2 nights in May 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Ruoruo

Stayed 1 night in Apr 2023

10/10 Excellent

gail

Stayed 2 nights in Mar 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City