Property grounds

Reviews of Western Sydney University Village- Parramatta Campus

2 out of 5
Western Sydney University Village- Parramatta Campus
Corner of Pemberton Street and, Victoria Road, Parramatta, NSW

Reviews

7.0

Good

Rating 10 - Excellent. 39 out of 208 reviews" "
Rating 8 - Good. 79 out of 208 reviews" "
Rating 6 - Okay. 50 out of 208 reviews" "
Rating 4 - Poor. 21 out of 208 reviews" "
Rating 2 - Terrible. 19 out of 208 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Aisha, North sydney

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place however I could get a better deal somewhere else for a private ridges hotel but it’s good for a quick stay I was lucky that my whole unit was empty I was only one out of the eight rooms I’ll be back again
Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely trees and surrounding garden. Plenty of paid parking. Very noisy room door latches which you hear frequently during the night. Apart from that pretty good.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service
Convenient, clean and basic accomodation
I stayed for 2 nights in Jan. Accommodation was perfect for single traveler. Basic room with single bed, and shared bathroom. Check in was easy, and quiet nights sleep. Worth noting that there is no air conditioning, just a ceiling fan. In summer with hot temps room can get warm. Location is a few kms from Parramatta and close to main motorways. Room and bathroom clean. Full kitchen with large fridge and microwave. Great for an overnight sleep traveling through or for those with a busy schedule just needing a basic and safe place to sleep.
Stayed 2 nights in Jan 2019

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
My son started here for a couple weeks between rentals. We were very happy with the entire experience. We felt he was safe and with good people Thankyou
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. This is more of a hostel accommodation. I wouldn't let my dog sleep on the bed. Ended up leaving and going to another hotel
Stayed 3 nights in Oct 2018

8/10 Good

mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Lovely and cosy
Lovely place and comfortable but not enough blankets.
Stayed 1 night in Oct 2018

8/10 Good

Rachel, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable accommodation
Exactly as described, a single room in student housing. Great value for those who just need a night or two near an event or conference.
Stayed 1 night in Aug 2018

8/10 Good

Mavis., Qld

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodation
Nice place friendly helpful staff. The only downfall , there is no shops closeby. I would stay there again.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for.
The bed was very thin and uncomfortable, I had to call and complain about the noise on two separate nights due to students throwing parties in nearby rooms and the manager refused to come and intervene when I raised the complaints. Broken toilet seat left broken for 5 days, Shared bathroom does not get cleaned on a weekly basis therefore it is mostly disgusting with other people's towels left on the ground, and blocked toilet etc Shower head was extremely low flow, meaning that it was more of a water mist than an actual shower, Lights under shelves above desks have never worked, Overall you get what you pay for with this place.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Basic Accommodation
Safe place. WiFi didn't work. Two thin blankets. Shared bathroom. Shared community room with TV.
Stayed 5 nights in Aug 2018

10/10 Excellent

CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Andrew, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as advertised
Make no mistake about it, it's Uni dorm accomodation. Dorm room, shared facilities, students coming and going. It was cheap as chips and perfect for a quick stopover. Everything was clean and comfortable, and close enough to Church St to walk in for a quick bite or grab groceries (15 min walk). My only complaint is that I couldn't find a fork in the kitchen!
Stayed 1 night in Aug 2018
Response from Western Sydney University Village Parramatta on 16 Aug 2018
Hi Andrew, Thanks very much for your post - we really appreciate your feedback and are glad to hear you enjoyed your stay. We welcome you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location was perfect for me. room was clean and quiet.
Stayed 2 nights in Jun 2018
Response from Western Sydney University Village Parramatta on 27 June 2018
Hi, Thank you for your post - we are glad to hear you enjoyed your stay! We look forward to welcoming you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Lovely and clean, staff very helpful I will stay there again and recommend to family and friend.
Stayed 1 night in May 2018
Response from Western Sydney University Village Parramatta on 30 May 2018
Thank you very much for your great feedback - we really appreciate it! We are very happy to hear you enjoyed your stay and look forward to having you stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
After finally finding a park , hauling my luggage to a diminutive 18thC hotel overflowing with construction workers who were , yes singing I couldn’t find any sign lobby and then went inside the barroom and the friendly barman sorted me out with a room and key under the condition that I sing a song!
Stayed 2 nights in May 2018
Response from Western Sydney University Village Parramatta on 30 May 2018
Hi, We are glad you enjoyed your stay and your song! We welcome you again in the future.

8/10 Good

Rachel, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities
Serves a purpose
I only needed a one night stay near a course I was attending so this was a good find. The lack of WIFI was a bit strange this day in age but having lived in student accommodation before this was fine. Maybe tea and coffee in those apartments they do check out would be a nice added touch.
Stayed 1 night in May 2018
Response from Western Sydney University Village Parramatta on 30 May 2018
Hi Rachel, Thank you for your post. We really appreciate your feedback, and will work hard to improve this for the future. We do have WiFi available at an additional cost. We look forward to welcoming you again!

8/10 Good

Smithy, Blue Mountains

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive stopover
Easy to locate and close to Parramatta city with other facilities nearby. Great for an overnight stopover.
Stayed 1 night in Apr 2018
Response from Western Sydney University Village Parramatta on 2 May 2018
Hi Smithy, Thank you for your post. We really appreciate your feedback! We look forward to welcoming you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cosy place, very comfortable and clean. I will stay there again.
Stayed 1 night in Apr 2018
Response from Western Sydney University Village Parramatta on 30 Apr 2018
Hi, Thank you for your feedback we are really happy to hear you enjoyed your stay. We look forward to welcoming you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities convenient to WSU Parramatta City campus.
Stayed 2 nights in Apr 2018
Response from Western Sydney University Village Parramatta on 30 Apr 2018
Hi, Thank you for your feedback. We are glad to hear you enjoyed our facilities. We welcome you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean rooms and clean multishare bathrooms Friendly staff. No noise from passing traffic and no noise from the uni students who live there all the time.
Stayed 1 night in Apr 2018
Response from Western Sydney University Village Parramatta on 30 Apr 2018
Hi, Thank you for your review, we are glad to hear you enjoyed your stay. We welcome you again in the future!

8/10 Good

Mavis, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable clean, we'll equipped. Lovely
Enjoyable. The only let down there was no shops. I would come back again.
Stayed 2 nights in Mar 2018
Response from Western Sydney University Village Parramatta on 30 Apr 2018
Hi Mavis, Thank you for your feedback, we appreciate it! There are many buses out the front of the Village that take you right to the Parramatta CBD. Please feel free to check with Village staff who will be happy to help! We look forward to welcoming you in the future!

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Western Sydney University Village Parramatta on 30 Apr 2018
Hi Bill, Thank you for your review, we really appreciate it! Looking forward to having you stay with us!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Sarah on 20 Feb 2018
Hi Bill, Thanks for your feedback. We look forward to welcoming you in the future!

6/10 Okay

nick, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep, tv quality was terrible, kitchen utensils were dirty, clean bathrooms, neighbours had a party at 3AM, good staff, good area, pool was perfect
Stayed 2 nights in Feb 2018
Response from Sarah on 7 Feb 2018
Hi Nick, Thank you for your feedback and for letting us know. We have escalated this with Village Management. We are glad to hear that you enjoyed the facilities, and look forward to welcoming you in the future.

8/10 Good

ranjeeta, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable
I liked the quite room I had. Very central to shops and city. Other guests were nice. Room cleaned regularly with clean facilities.
Stayed 4 nights in Jan 2018
Response from Sarah on 7 Feb 2018
Hi Ranjeeta, Thank you for your feedback. We are glad to hear you enjoyed your stay! We welcome you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Sarah on 7 Feb 2018
Hi, Thank you for your feedback., We welcome you again in the future!

8/10 Good

William, Sydney

Liked: Cleanliness, staff & service
Cheap, convenient, no frills.
You get what you pay for - a bare bones accomodation experience. Room was neat, as were the kitchen facilities. I just needed somewhere cheap and close by to Parramatta and that's exactly what I got. Reception staff (RA's) were friendly and efficient. Blankets were nice and thick, though the pillow provided was very flat. All up I'd recommend this place if you need something functional rather than something fancy.
Stayed 1 night in Dec 2017
Response from Sarah on 12 Dec 2017
Hi William, Thanks for your great feedback. We look forward to welcoming you in the future!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Hi, Thanks for your feedback. We look forward to welcoming you in the future.

6/10 Okay

vincent, canberra

Liked: Cleanliness
Disliked: Staff & service
Nice and quiet, very clean and comfortable. Great value
Stayed 3 nights in Nov 2017
Response from Sarah on 5 Dec 2017
Hi Vincent, Thank you for your great feedback. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap accomodation without frills
Staff very accomodating and helpful. You must remember it is uni accomodation and pitched at that level. Cheap n clean.
Stayed 5 nights in Nov 2017
Response from Rachel on 29 Nov 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

eliza, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website photos
The photos on the website depict this as a twin share room. Upon arriving I was mortified by the fact that I was sharing a kitchen, lounge and bathroom with 8 other people. The shower didn't work and on the second night there was a party about 10 metres away from our hotel window. I would not recommend this hotel.
Stayed 2 nights in Oct 2017
Response from Sarah on 29 Nov 2017
Hi Eliza, Thank you for your feedback. We are very sorry to hear that you had this experience. Our room description does state that the Twin Bedroom has a shared bathroom and shared kitchen facilities. We will have our team ensure the facilities are up to standard in the future.

6/10 Okay

Verified traveller

Liked: Room comfort
Needed to supply a tea towel clean
All rooms were clean and comfortabla great position quite
Stayed 1 night in Oct 2017
Response from Sarah on 5 Dec 2017
Hi, Thank you for your feedback, we will take this into consideration. We look forward to welcoming you in the future.

8/10 Good

vincent, canberra

Liked: Cleanliness, property conditions & facilities, room comfort
Great, quiet,comfortable, reasonable, close to everything . I certainly would recommend to friends.
Stayed 3 nights in Oct 2017
Response from Rachel on 29 Nov 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities, room comfort
Catching up with my daughter
Reception was clean, service was efficient, the fan and heater in the room didn't work. Would have loved to have a cup of tea but there were no teabags.
Stayed 1 night in Aug 2017
Hi, Thanks for your feedback. We are glad you enjoyed your stay. Please note unfortunately coffee and tea are not provided in order to keep our prices low! We look forward to welcoming you in the future.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Budget accommodation
Need new pillows and mattresses as what I had was not adequate for paying accommodation
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Uni college sharing
Nice, new and modern place; a part of a uni college but quiet and well organized. A good choice if on budget only.

6/10 Okay

Trish, queensland

Liked: Cleanliness, staff & service, room comfort
Close to parramatta river ferry, loved the cruise
We had 2 x 6 bed apartments for a sports group, kitchen was lacking utensils but anything u asked for u got from front desk. Rooms very private and more than adequate for a group. Would stay again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Handy location but has its disappointments
Student noise in the common area complete with basket ball bouncing noise until 11pm ... only then could I get some peace and quiet

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and bare bones
This room was way overpriced for what it was. It's student accommodation, just a bare room with shared facilities.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I checked in late evening in complete darkness as the hotel had just experienced a complete electrical blackout on the reception floor. Staff were very courteous and helpful in attending to all guests given their challenges. It was a great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Dan , Wagga

Disliked: Property conditions & facilities
Convenient location
The place was convenient to where we needed to go. The accomodation was basic and the noise of the students made it hard to sleep.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sleepless in seatle
People came and went all night .thought i was living in a crack house.bus stop right outside beep beep beep into the late hours.pillow was hopeless and needed replacing and bed was uncomfortable.had dreadful sleep both night. I ended up studying at mcdonalds it was quieter.I wong be coming back