Restaurant

Reviews of Watsons Bay Boutique Hotel

4 out of 5
Watsons Bay Boutique Hotel
10 Marine Parade, Watsons Bay, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1001 reviews" "
Rating 8 - Good. 224 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older and small hotel in a beautiful, quiet part of Sydney away from the CBD.
Stayed 3 nights in Apr 2024

10/10 Excellent

Katarnya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a delightful stay here for a girls weekend. Everything we could have asked for within walking distance. Highly recommend
Stayed 2 nights in Apr 2024
Response from Chelsea, Accommodation Manager on 17 Apr 2024
Thanks Katarnya, appreciate your feedback and hope to host your next girls weekend!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Hotel and staff was very nice and accommodating
Stayed 2 nights in Feb 2024
Response from Chelsea, Accommodation Manager on 22 Mar 2024
Hi Maria, Thanks for your comments, I really appreciate your time taken. I hope we left a good enough impression on you to have you come back again soon!

10/10 Excellent

Soo Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the services are great. Comfy beds and clean properties. It's got the holiday vibe that fits the surroundings really well
Stayed 1 night in Mar 2024
Response from Chelsea, Accommodation Manager on 22 Mar 2024
Hi Soo Hyun, thank you for your review and comments. I appreciate your time and look forward to welcoming you back in the future.

8/10 Good

Susanna

Stayed 2 nights in Mar 2024
Response from Chelsea, Accommodation Manager on 22 Mar 2024
Hi Susanna,Thanks for taking the time to leave your rating! Appreciate your feedback and hope to see you again soon.

10/10 Excellent

Cath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations. The rooms were large, clean and very comfortable. Our harbour view room was gorgeous. We really enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Chelsea, Accommodation Manager on 22 Mar 2024
Hi Cath,Thanks so much for your review, we loved having you. We look forward to welcoming you back in the future!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel rooms are fantastic, well appointed and comfortable, and the setting of Watson’s Bay beautiful. One thing they could improve on is that there was no minibar at all in the room, and it is not possible to order alcohol (or any food) from room service after 9pm, nor can you bring alcohol back from the downstairs bar/restaurant after 9pm.
Stayed 1 night in Feb 2024
Response from Chelsea, Accommodation Manager on 11 Mar 2024
Hi Jonathan, We appreciate your comments and will be sure to take them into our next team discussions. Our bar is open later on weekends (varying based on trade) and at these times we would be able to accommodate you until a later time. We thank you for choosing Watsons for your recent visit and hope to see you again soon.

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great, staff helpful
Stayed 1 night in Feb 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Dear Howard, Thank you so much for taking the time to share your experience, we hope to have the pleasure of welcoming you back in the near future!

6/10 Okay

kirsten

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Chelsea, Accommodation Manager on 22 Mar 2024
Hi Kirsten,Sorry to hear your stay with us wasn't everything we had wanted! We'd love to hear your feedback on how we can do better.

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Hi Vanessa, Thanks for your review! We hope to see you again sometime in the future for another visit.

10/10 Excellent

James

Stayed 2 nights in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Hi James, Thanks for your review! We hope to see you again sometime in the future for another visit.

4/10 Poor

Sandra, Figtree

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was very old and run down. Overdue for renovations. Staff was excellent. Couldn’t access our room on one night due to batteries going dead in the electronic key lock
Stayed 3 nights in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Hi Sandra,Sorry to hear this was your experience! We will continue to do our best to look after our guests where we can, we appreciate your feedback very much.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Dear Peter, Thank you so much for taking the time to share your experience, we hope to have the pleasure of welcoming you back in the near future!

10/10 Excellent

Michelle

Travelled with group
Liked: Staff & service, property conditions & facilities
Highly recommend! Was an amazing view, great location and convenient to beach and transport
Stayed 1 night in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Dear Michelle,Thank you so much for taking the time to share your experience, we hope to have the pleasure of welcoming you back in the near future!

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Overall very good. Room was lovely but some of the public areas outside are in need of some TLC. Broken floor tiles and bar seats/ stools need replaced or repaired. Food good n wine lovers.
Stayed 2 nights in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Jan 2024
Hi Robert, Thanks for taking the time to share this experience with us. I have noted your comments and will be sure to share them with the management of the wider venue to address these points.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chelsea, Accommodation Manager on 15 Jan 2024
Hi Deborah, Thanks for leaving us a review!

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
I was excited to stay here because it was outside of the city with the beach and ferry just steps from the hotel. The interior of the hotel is very coastal chic - very well done. I was put in a room overlooking the kegs and refuse from the bar/restaurant -- so that was not great mostly because of the noise of glass bottles being dumped. The hotel was very busy with private events, so the common spaces were not available and it was quite loud. It was great to be so close to the ferry and beach - just be careful to double check the ferry schedule. Download the Opal app - it shows all transport options. I ordered food a couple times, it was good, but nothing special.
Stayed 3 nights in Dec 2023
Response from Chelsea, Accommodation Manager on 15 Jan 2024
Hi Amy, Thanks for taking the time to share your comments with us. We understand and appreciate your points made and thank you for giving us the opportunity to address these concerns. Hoping to be able to share an improved experience with you sometime in the future!

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sydney Harbour retreat
Watson’s Bay Boutique hotel was perfect for my short getaway. A place with which I was familiar, fabulous staff and comfortably appointed rooms right by the ferry dock and spectacular views. Minutes walk from the beach at camp cove and easy hikes around the headland.
Stayed 2 nights in Dec 2023
Response from Chelsea, Accommodation Manager on 21 Dec 2023
Hi Robyn, What wonderful photos! We loved having you and look forward to welcoming you back in the future.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chelsea, Accommodation Manager on 21 Dec 2023
Hi William,Thanks for your feedback, we much appreciate your time taken. I hope we can welcome you back again in the future!

8/10 Good

Roger

We love the Watsons Bay hotel and have been there on a number of occasions. We were disappointed to find that the property looked tired. There were chips off the walls in the common areas, our room needed the ceiling painted due to many marks, 4 downlights didn’t work and 2 were missing their covers, the towel rail in the bathroom fell off a few times and the toilet seat wasn’t connected properly. Outside the window, the awning was full of tree bits and leaves. This property is in need of some maintenance.
Stayed 3 nights in Dec 2023
Response from Chelsea, Accommodation Manager on 21 Dec 2023
Hi Roger, Thanks for sharing this feedback with me. I really appreciate your comments and have noted the inconsistencies with your stay which need to be addressed. Rest assured we will be sure to investigate this and invest our projects into rectifying the issues you have mentioned. We hope to be able to welcome you back in the future to show you all the new updates!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay, very comfortable. Food was great and loved the location on the harbour.
Stayed 1 night in Nov 2023
Response from Chelsea, Accommodation Manager on 15 Feb 2024
Dear David,Thank you so much for taking the time to share your experience, we hope to have the pleasure of welcoming you back in the near future!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luckily for us, our room was ready for an early check-in. Restaurant has good pizza and is very lively!!
Stayed 2 nights in Nov 2023
Response from Rachel, Guest services on 29 Nov 2023
Hi Nancy, Thank you for taking the time to leave us a review. We really appreciate all feedback. We are thrilled that you enjoyed your stay with us and that we were able to provide you with an early check-in. We look forward to hopefully welcoming you back again to enjoy another stay.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and unique little seaside escape. Love all the little details around the property and the staff were very friendly and accomodating.
Stayed 1 night in Nov 2023
Response from Chelsea, Accommodation Manager on 22 Nov 2023
Hi Amber, Thank you so much for sharing this feedback, we love hearing about the experiences of our guests. It makes us very happy to see you enjoyed your time with us and we hope to be able to share an amazing stay with you again in the future.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quiet area and staff are very helpful and polite. Rooms are modern and good size, very comfy bed and love the large and spacious showers! Convenient for buses and ferries and interesting walks in local area.
Stayed 1 night in Nov 2023
Response from Rachel, Guests Services on 18 Nov 2023
Hi Richard, Thanks for taking the time to leave us a review. We appreciate all feedback, and we are thrilled you had a great stay with us. We agree that the Hotel has great transport options into the city via Ferry or bus as well as buses running to Bondi Junction Via Bondi Beach. I am glad you also got to experience the interesting walks around the area as they are beautiful. Hopefully we can look forward to welcoming you back again in the near future.

8/10 Good

Jonas Arlen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Staff and view were my favourite! Decor was done nicely, carpets in room seems a bit dinghy! Overall I would definitely recommend WBH to anyone locally or as a tourist. Love Jonas Graham
Stayed 3 nights in Oct 2023
Response from Rachel, Guests Services on 17 Nov 2023
Hi Jonas, thank you for taking the time to leave us a review, we greatly appreciate it. We are thrilled that you enjoyed your stay with us. We appreciate all this feedback and will definitely take this onboard. Hopefully we can welcome you back in the near future.

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Chelsea, Accommodation Manager on 16 Nov 2023
Hi Ellis, Thank you for your rating, I hope we can have the pleasure of welcoming you back soon!

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2023
Response from Chelsea, Accommodation Manager on 12 Nov 2023
Hi Karin, Thanks for your review! Hope to see you again for another great stay.

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Rooms !!
Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 1 Nov 2023
Hi Nicola,Thanks for your review and comments! We hope you will come visit us again soon.

10/10 Excellent

katie

Travelled with family
Perfect location!! I walked miles everyday on different routes and enjoyed all the trails and views. The room was large and spacious and clean and tastefully decorated. The restaurant and room service was perfect! Every thoughtful detail I wanted in the room!
Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 1 Nov 2023
Hi Katie, Thanks for your amazing review and feedback. We love hearing about your experience and hope to have the pleasure of welcoming you back soon.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique hotel with excellent personal service. On the beautiful Sydney Harbour next to the local ferry - so convenient .
Stayed 3 nights in Oct 2023
Response from Chelsea, Accommodation Manager on 1 Nov 2023
Hi Patricia, Thanks for sharing this feedback, I'd be delighted to share it with our team! We loved having you and thank you for choosing us.

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Loved the bath with a glass window to relax and watch TV at the same time.
Stayed 1 night in Oct 2023
Response from Rachel, Guests Services on 23 Oct 2023
Hi Karen, Thank you for your feedback, we are thrilled you had a relaxing and enjoyable stay with us. We hope that you can come back and stay with us again some time.

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay would stay again in a flash- the room is so comfortable and relaxing - not the usual sterile hotel bedroom. The attached restaurant and entertainment were spot on, modern, simple , unstuffy. Bar closes at 9pm so no issues with noise. I was going to stay longer but the weekend was fully booked.
Response from Rachel, Guests Services on 23 Oct 2023
Hi Iain, Thank you for your feedback we are thrilled you had a great stay with us. We would have loved to have had you stay longer with us, unfortunately our weekends book up very fast now that we are coming into the summer months. However, hopefully we can welcome you back again in the near future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a lovely harbour view from every window. Bed very comfortable and bathroom outstanding. Bit noisy with restaurant downstairs even though we stayed mid week. Noisy early morning also not sure what was going on next door, some construction maybe which of course is not the hotels fault. Late checkout was a great bonus enabling us to do the cliff walk before checking out.
Stayed 1 night in Oct 2023
Response from Rachel, Guests Services on 23 Oct 2023
Hi Scott, Thank you for your review, we value all feedback so that we are able to improve our services. We apologies for the noise disruptions during your stay. We try our best to control the noise as much as possible but sometimes this is out of our control. We will continue to try and come up with solutions to limit noise disruptions, as we understand this can be very frustrating. We are thrilled you were able to enjoy a late check out and get the most out of your stay with us. Hopefully we can welcome you back in the future. Many Thanks

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Allowed us in early.
Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 16 Oct 2023
Hi Michael, Thank you for your valued feedback. The staff will always try their best to accommodate where possible and I am glad they were able to accommodate your early check in. We are thrilled you had great stay with us and hope to welcome you back again in the near future.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
A true boutique experience. Walk to beach. Nature walks. Quiet village location. Great food with a fabulous vista.
Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 16 Oct 2023
Hi Rachel, We are thrilled you had a wonderful stay with us. Thank you for your feedback. I'm glad you got to appreciate the beautiful location and enjoy the food at our restaurant. We hope to welcome you back again in the future.

10/10 Excellent

Danny

Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 1 Nov 2023
Hi Danny,Thanks for your rating and review. It was a pleasure to have you and hope you will choose to stay with us again soon!

10/10 Excellent

Giuseppe

Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 1 Nov 2023
Hi Guiseppe, Thanks for your rating! We hope you can visit us again soon.

10/10 Excellent

Adelina

Stayed 1 night in Oct 2023
Response from Chelsea, Accommodation Manager on 5 Oct 2023
Hi Adelina, Thank you for your rating, we are delighted to hear you enjoyed your time. See you next time!

10/10 Excellent

Rosetta

Stayed 1 night in Oct 2023
Response from Rachel, Guests Services on 23 Oct 2023
Hi Rosetta, Thank you for your review. it looks like you had a great stay with us. We hope to welcome you back again soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Most th I ngs were well run.
Stayed 3 nights in Sep 2023
Response from Chelsea, Accommodation Manager on 5 Oct 2023
Hi Peter, Thanks for your feedback! We appreciate you taking the time to leave a review and hope to see you again next time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rachel, Guests Services on 28 Sept 2023
Hi Michelle, Thank you for your feedback it is much appreciated. We are glad you had a wonderful stay with us and hope to welcome you back again. Kindest regards

8/10 Good

Jane

Travelled with family
Nice view from room , good walks around area, desk service welcoming .
Stayed 1 night in Sep 2023
Response from Rachel, Guests Services on 28 Sept 2023
Hi Jane, Thank you for your feedback we appreciate it. We are thrilled you had a pleasant stay with us and hope to welcome you back again in the future. Kind regards

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated rooms and good quality furnishings. Great location, close to ferry and a good coffee shop close by. The room was fairly clean. Shower could have been cleaner and the toilet floor around the edges. Staff friendly at reception and helpful. When our room was cleaned there was no replacement of milk or sugar and I had requested regular tea as there was only green tea or peppermint tea on offer. Replacement was not done and I had to chase down the tea and some some extra coffee and sugar at reception. We stayed for 2 nights however had to go to reception to have our card reset when we found we couldn’t get back into our room When we went to the hotel bar it was crowded, noisy- no where to sit and a very poor selection of alcohol so we went to Doyle’s garden bar and enjoyed the quieter atmosphere with a better selection of drinks. Overall a nice experience and only small setbacks but we probably won’t be back due to the abrupt bar staff and spending time following up issues
Stayed 1 night in Sep 2023
Response from Chelsea, Accommodation Manager on 21 Sept 2023
Hi Judith, Thanks for taking the time to share this feedback with me. I really appreciate your candidness and honesty as we continue to improve the quality of our services and facilities. Your comments will assist us in identifying the needs and experience of our guests and we hope to be able to show you an improved visit on your next stay if you decide to do so!

10/10 Excellent

Kristy-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Staff were fabulous and room was spacious and well appointed.
Stayed 1 night in Sep 2023
Response from Chelsea, Accommodation Manager on 12 Sept 2023
Dear Kristy-Lee,Lovely to hear your feedback and thank you for taking your time to leave your comments. We hope to have the pleasure of welcoming you back in the future!

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Chelsea, Accommodation Manager on 12 Sept 2023
Hi Tara,Thanks for your rating and feedback! Appreciate your time taken and hope to see you again soon.

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location.
Stayed 1 night in Sep 2023
Response from Rachel, Guests Services on 2 Sept 2023
Hi Lindsay, Thank you for your feedback we really appreciate it. We are so glad you had a great time and hope to welcome you back in the near future. Kindest Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Amazing stay. Somewhat isolated but enjoyed the ferry rides into quay.
Stayed 4 nights in Aug 2023
Response from Rachel, Guests Services on 1 Sept 2023
Thank you very much for your feedback we are thrilled you had a great stay with us. We hope to welcome you back soon.

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rachel, Guests Services on 30 Aug 2023
Hi Chelsea, Thank you for your feedback, we hope to welcome you back again in the future. Kind Regards,

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the shore of Sydney Harbour with a view to the city. Friendly staff and good amenties for food and drinking. Good walking trails around South Head, The Gap and The Coastal Walk to Bondi.
Stayed 2 nights in Aug 2023
Response from Rachel, Guests Services on 30 Aug 2023
Hi Cameron, Thank you for taking the time to leave your feedback, we really appreciate it. We are thrilled that you enjoyed your time with us. We are so happy you got to experience the walking trails and agree with you that the views and walking trails in this area are beautiful. We hope to welcome you back again in the future. Kind regards,

10/10 Excellent

Benita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located with an amazing view. The dining options were good too.
Stayed 2 nights in Aug 2023
Response from Rachel, Guests Services on 30 Aug 2023
Hi Benita, Thank you for your feedback, we are thrilled you had a great time and that you enjoyed the views and dining options. We hope to see you again. Kind regards,