Lobby sitting area

Reviews of Vulcan Hotel Sydney

4 out of 5
Vulcan Hotel Sydney
500 Wattle Street, Ultimo, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 1002 reviews" "
Rating 8 - Good. 433 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff were lovely and helpful, the room was cozy and quiet. Would absolutely stay again.
Stayed 1 night in Mar 2024
Response from Management on 10 Mar 2024
Thank you very much for your kind words regarding your recent stay with us. We are thrilled to hear that you had a great experience and that our staff was able to make your stay enjoyable.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Anne Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location.
Stayed 1 night in Feb 2024
Response from Management on 10 Mar 2024
Thank you for your feedback. We're delighted to hear that you found our pricing to be great for the location. Providing excellent value for our guests is one of our top priorities, and we're thrilled that you appreciated it.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Juliette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing one-night stay! Free breakfast in the morning, and incredibly helpful staff at the reception desk. Parking was simple once it was explained to us- cheap parking a 2-min walk away, or free weekend parking on the same street. Only downside is I was able to hear the plumbing of the next room over, but it was able to be drowned out with the TV.
Stayed 1 night in Feb 2024
Response from Management on 10 Mar 2024
Thank you for sharing your positive experience with us. We're grateful for your kind words about our complimentary breakfast, helpful staff, and convenient parking options.We apologize for any inconvenience caused by the noise. Your feedback is appreciated, and we'll strive to make improvements.And we're glad you chose to stay with us and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and welcoming
We were allowed to check in early which was great because we were so tired. The hotel is about a 10-minute walk from Central Station and Haymarket. Breakfast was wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean hotel in Sydney, friendly and helpful staff. What more do you need?
Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is convenient for Central station, UTS and the University of Sydney. The room was small and basic but clean and comfortable. The buffet breakfast was good.
Stayed 2 nights in Nov 2023

8/10 Good

KAN

Stayed 2 nights in Nov 2023

6/10 Okay

conor

Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old Sydney hotel with character.
Don't be fooled from the exterior, inside is an old ambiance but the rooms are modern . My room was equipt with a kitchenette area as well as ensuite. Plenty of room.
Stayed 1 night in Oct 2023

10/10 Excellent

Kalinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at the Vulcan Hotel and it was very nice! The room matched the pictures in the previews. The place was clean and service was as expected for a professional hotel - seamless, easy and friendly. We stayed in the superior queen bedroom and the ensuite was adequate - clean. It was small and a little challenging for larger guests, but comfortable. Tv was limited to free tv and only some channels - Netflix and others available if you’re willing to sign in for yourself. Only complaints were hearing traffic through closed windows. A bit of a constant dull buzzing from the city life. Bed was clean and nice, however very soft which is not to our liking (either rolling in or out from each other and feeling every movement). Overall, close to dining and shopping if willing to walk about 10 mins. Parking was reasonably easy at the UTS underground park, a 7 minute walk. Very nice hotel and would absolutely stay there again happily.
Stayed 1 night in Oct 2023

10/10 Excellent

Brooke

Good location, walking distance to cbd, bit tired but still a good stay
Stayed 1 night in Oct 2023

8/10 Good

Desmond

Stayed 1 night in Sep 2023

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
It’s a nice cozy hotel. Hotel has a cafe and within a walking distance there are shops, cafes.
Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to US. Close to Central.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The building was nicely renovated
Stayed 1 night in Aug 2023

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and fabulous breakfast included in price.
Stayed 1 night in Jul 2023
Response from The Vulcan Hotel on 31 July 2023
Dear Erica,Thank you for your lovely review. We're glad to hear that our hotel's location was convenient for your needs.We're delighted that you enjoyed our fabulous breakfast included in the price. We strive to offer a delightful dining experience for our guests.Thank you for choosing Vulcan Hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,The Vulcan Hotel

10/10 Excellent

Gavin

Stayed 1 night in Jul 2023
Response from The Vulcan Hotel on 31 July 2023
Dear Gavin,Thank you for your outstanding rating! We're delighted to hear that you had a perfect experience during your stay at Vulcan Hotel.We look forward to welcoming you back for another fantastic stay in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, helpful and friendly! Special thank you to Lupita :) Did not like the sound conditioning, as the people above me on the 3rd floor seemed to be showing several times into wee hours of the night (1:30am) and loudly walking around.
Stayed 3 nights in Jul 2023
Response from The Vulcan Hotel on 31 July 2023
Dear Gale,Thank you for your kind words about our staff. Your appreciation will be shared with the team.However, we apologize for the inconvenience caused by the noise from the guests above you. We understand the importance of a peaceful stay and will address this matter to ensure better sound conditioning in the future.Thank you for choosing Vulcan Hotel, and we appreciate your feedback.Best Regards,The Vulcan Hotel

10/10 Excellent

Markus Rasmussen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fantastic staff
We unexpectedly had to book a single night in Sydney and ended up here. The hotel was absolutely lovely, and the staff were fantastic. We would definitely consider coming back here if visiting Sydney in the future.
Stayed 1 night in Jul 2023
Response from The Vulcan Hotel on 31 July 2023
Dear Markus,Thank you for your kind review. We're delighted to hear that you had a lovely experience during your unexpected stay at Vulcan Hotel. We take pride in providing exceptional service, and we're glad to know that our staff made a positive impression on you.We would be honored to welcome you back in the future if you visit Sydney again.Best Regards,The Vulcan Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Standard Sydney hotel
I don’t know what star rating this hotel is but it seems like 2.5? 3? I know there will be excuses about the place being a boutique hotel etc but I was a little surprised they charged for espresso drinks. Seemed a little strange for the type of hotel it presents itself as online. The staff were amazing. I had an issue with the toilet and was moved. Then I had an issue with the sound and the next door neighbor and I was moved. The staff were very gracious about it. The rooms are dated, but clean. Breakfast was fair. Location was less than desired but if you like the bus and google maps … you’ll enjoy this place. It’s about a 15 minute walk to get to Chinatown.
Stayed 4 nights in Jun 2023
Response from The Vulcan Hotel on 11 July 2023
Dear Guest,Thank you for sharing your feedback. We're glad to hear that our staff provided amazing service and were gracious in addressing any issues you encountered. However, we do apologize for any confusion regarding the charges for espresso drinks. Please note that our breakfast is provided to all guests free of charge, and the additional charge for coffee is meant to ensure a fair arrangement.We would like to clarify that the Vulcan Hotel is a 4-star establishment, recently inspected and recognized by the authorities for maintaining high standards.Thank you again for choosing Vulcan Hotel. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It's been a few years since I have been to the Vulcan Hotel, but I'm glad to see that it is still at a very high standard. The reception staff were very efficient and friendly and the room was comfortable and very clean. The whole hotel had the feel of being well looked after. It's a very short walk up to Broadway with lots of buses to the city, and an easy walk to wonderful Glebe Point Road. The rooms were very quiet. All in all, an exceptional stay.
Stayed 2 nights in Jun 2023
Response from The Vulcan Hotel on 27 June 2023
Dear David,Thank you for your wonderful review! We're thrilled to hear that you had an exceptional stay at Vulcan Hotel.We're delighted that our reception staff provided efficient and friendly service, and that your room was comfortable and impeccably clean. We take pride in maintaining the overall upkeep of the hotel to ensure a well-looked-after atmosphere.Thank you for choosing Vulcan Hotel again, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,The Vulcan Hotel

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised that our stay included breakfast in the hotel's cafe (cereal, eggs, bacon, beans, toast, coffee, juice etc). The staff were very happy and really helpful giving us information about the parts of the city we were heading to. We only stayed the one night and were able to park in the paid parking on the street in front of the hotel. That was really convenient. We enjoyed our stay, the hotel is really clean. We'd recommend it and would go again.
Stayed 1 night in Jun 2023
Response from The Vulcan Hotel on 19 June 2023
Dear Catherine,Thank you for taking the time to share your positive experience with us. We are trilled to hear that you have enjoyed our complimentary breakfast buffet and we look forward to welcoming you back on your next visit to Sydney.Best Regards,The Vulcan Hotel

10/10 Excellent

Jatin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walk to the Darling harbour and nearby restaurants and transport.
Stayed 1 night in Jun 2023
Response from The Vulcan Hotel on 15 June 2023
Dear Jatin,Thank you for sharing your experience at The Vulcan Hotel. We are glad to hear that our hotel's location met your expectations. Hope to see you soon again!Best Regards,The Vulcan Hotel

10/10 Excellent

Lily

Stayed 2 nights in Jun 2023
Response from The Vulcan Hotel on 15 June 2023
Dear Lily,Thank you for your wonderful rating! We look forward to welcoming you back in the future.Best Regards,The Vulcan Hotel

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very handy place to stay - near Central station, easy access to CBD;
Stayed 1 night in May 2023
Response from The Vulcan Hotel on 8 May 2023
Dear John,Thank you for taking the time to rate your experience at our hotel. We hope to have the pleasure of welcoming you back in the near future.Best Regards,The Vulcan Hotel

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from The Vulcan Hotel on 20 May 2023
Dear Ting,Thank you for taking the time to share your positive experience with us. We hope to welcome you back in the near future.Best Regards,The Vulcan Hotel

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Vulcan. It is a family business that is simple clean and convenient. The staff are really helpful. Access to the property is easy and parking is cheap and close by. Easy walk to amazing dining at Broadway and Chippendale!
Stayed 1 night in Apr 2023
Response from The Vulcan Hotel on 4 May 2023
Dear Helen,Thank you for taking the time to share your experience at the Vulcan Hotel. We are thrilled to hear that you love staying with us and that our family business has met your expectations in terms of cleanliness and convenience.We look forward to welcoming you back to the Vulcan Hotel in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate, staff were very polite, professional and they helped me with every request I had. I could not have stayed at a better hotel. I would certainly recommend the Vulcan Hotel to anyone visiting Sydney and I will certainly stay there again next visit.
Stayed 5 nights in Apr 2023
Response from The Vulcan Hotel on 19 Apr 2023
Dear David,Thank you for your wonderful review! It means a lot to us that you would recommend the Vulcan Hotel to others and we look forward to welcoming you back on your next visit to Sydney.Best Regards,The Vulcan Hotel

10/10 Excellent

Ting

Stayed 2 nights in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Ting,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic experience during your stay with us and we appreciate your high rating. We strive to provide excellent service and amenities to all of our guests, and we are pleased to hear that we met your expectations. We hope to welcome you back to The Vulcan Hotel in the near future.Best Regards,The Vulcan Hotel

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, very friendly and always trying to do their best. The hotel is located within easy walking distance of many restaurants and transit is accessible.
Stayed 2 nights in Mar 2023
Response from The Vulcan Hotel on 19 Apr 2023
Dear Dave,Thank you for taking the time to share your positive feedback about your recent stay with us. We are glad that our location worked out well for you. It was our pleasure to have you as our guest, and we look forward to welcoming you back to The Vulcan Hotel in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been well maintained and in addition the owners have added nice decorative touches to all corners of the hotel not usually addressed by competitors. The hotel exceeded our expectations - very well done!
Stayed 1 night in Mar 2023
Response from The Vulcan Hotel on 19 Apr 2023
Dear Michael,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and that the hotel exceeded your expectations. It's great to know that you appreciated the extra decorative touches that we've added to the hotel. We hope to welcome you back in the near future for another excellent stay.Best Regards,The Vulcan Hotel

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from The Vulcan Hotel on 19 Apr 2023
Dear Phillip,Thank you for taking the time to rate your experience at our hotel. We are thrilled to see that you had a great stay and gave us a 5-star rating! We hope to have the pleasure of welcoming you back in the near future.Best Regards,The Vulcan Hotel

8/10 Good

Michael

Liked: Cleanliness, staff & service
Location is alright, quiet and closed to public transport. Facility was ok, the wheelie tray in bathroom was a bit rusty, however overall was ok.
Stayed 2 nights in Mar 2023
Response from The Vulcan Hotel on 19 Apr 2023
Dear Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our location convenient and our facilities suitable for your needs. We apologize for any issues with the wheelie tray and we will certainly take a closer look at this to ensure it is addressed. We appreciate your feedback and hope to welcome you back in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Seifu

Liked: Cleanliness, staff & service
Cv
Stayed 4 nights in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Seifu,Thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a great stay with us. We hope to have the pleasure of welcoming you back to The Vulcan Hotel soon.Best Regards,The Vulcan Hotel

10/10 Excellent

Karlina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great option for Sydney! Wonderful location and easy access to many shops and transportation. Breakfast included was a wonderful surprise! Would for sure recommend
Stayed 3 nights in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Karlina,Thank you for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Sydney. We hope to have the opportunity to welcome you back in the future.Best Regards,The Vulcan Hotel

8/10 Good

Andrew

Liked: Staff & service
Awesome breakfast and coffee. Room was adequate A bonus was the Foundry Jazz Club being 3 blocks away
Stayed 1 night in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Andrew,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed our breakfast and coffee offerings. It's also great to know that you enjoyed the nearby Foundry Jazz Club. We hope to welcome you back soon.Best Regards,The Vulcan Hotel

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff.
Stayed 5 nights in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Sean,Thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed our service and friendly staff. We strive to provide excellent customer service to all of our guests and are glad to hear that we met your expectations.Thank you for choosing to stay at our hotel and we look forward to welcoming you back in the future.Best Regards,The Vulcan Hotel

8/10 Good

KUOK WAI

Stayed 1 night in Mar 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Kuok Wai,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a pleasant experience and enjoyed your stay. We appreciate your rating of 8 out of 10, please let us know if you have suggestions on how to improve our service.Thank you for your feedback and we hope to welcome you back in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Patricio

Stayed 1 night in Feb 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Patricio,Thank you for your wonderful rating! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Roland

Stayed 10 nights in Feb 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Roland,Thank you for rating us a perfect 10! We are thrilled to hear that you had an enjoyable stay with us. We strive to provide our guests with exceptional service and comfortable accommodations, and we are glad to know we succeeded. We hope to have the pleasure of welcoming you back to The Vulcan Hotel in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Calia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the room was nice and clean and was definitely worth every cent paid
Stayed 1 night in Feb 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Calia,Thank you for taking the time to share your positive experience with us. It is great to hear that you felt the value was worth the cost. We hope to have the pleasure of welcoming you back soon.Best Regards,The Vulcan Hotel

6/10 Okay

Boyd

Business traveller
Breakfast was adequate but supply of food was constraint at 8am when needed to get going for the day.
Stayed 1 night in Feb 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Boyd,Thank you for taking the time to provide feedback about your recent stay with us. We are pleased to hear that you found our breakfast to be adequate. However, we apologize for any inconvenience caused by the breakfast time. We will take note of your comments and strive to improve our breakfast service in the future.Best Regards,The Vulcan Hotel

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the accommodation was good value for money, it was close to where we needed to be and was a pleasant and comfortable place to stay. We would definitely stay there again.
Stayed 1 night in Jan 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Leanne,Thank you for your positive review of your recent stay with us. We are delighted to hear that you found our accommodation to be good value for money and that you enjoyed the comfort of your room.We appreciate your kind words and look forward to welcoming you back to The Vulcan Hotel in the future.Best Regards,The Vulcan Hotel

8/10 Good

Lingling

Stayed 1 night in Jan 2023
Response from The Vulcan Hotel on 21 Apr 2023
Dear Lingling,Thank you for choosing to stay with us and for taking the time to share your feedback. If there is anything we can improve on to make your future stays with us more enjoyable, please do not hesitate to let us know.Best Regards,The Vulcan Hotel