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Dont expect to much, this is mostly just for bed. You need to find your breakfast or meal. Toilet and shower is shared with other guests. Cleaning is around once every two day
Reza
Stayed 5 nights in Jan 2024
4/10 Poor
Peta
Travelled with family
27 Dec 2023
Liked: Staff & service
Disliked: Cleanliness
The room stank like a smokers room, mattress very soft like it was old. The area is, in my daughter’s words “sketchy”. We chose not to stay the night as we could not relax. Staff member was very helpful and pleasant.
There was hundreds of bed bugs all through our bed. My partner and I had to leave at 2am and sleep in our car because there is that many! We are both covered in bites. Our fridge didn’t work and neither did the tv.
When it says parking available, it is parking on the street or in a parking lot down the road which isn't visable from the hotel. A good cheap over night option if you are attending an event at Olympic Park. I would look for other option if planning on staying more than 2 nights.
Hi Maria,Thank you for your honest reply.What could we have done to make your stay better?Katrina
8/10 Good
JIAXU
9 Sept 2023
Liked: Cleanliness
Good
JIAXU
Stayed 1 night in Sep 2023
Response from Katrina on 11 Sept 2023
Thanks Jiaxu for the review.We hope to see you again soon.Katrina
6/10 Okay
Emma
3 Sept 2023
Liked: Cleanliness, staff & service
We did enjoy our stay. The only downside was it would of been nice to have some type of cookiing facilities
Emma
Stayed 4 nights in Aug 2023
Response from Katrina on 6 Sept 2023
Thank you for the review Emma, we agree it would be better with cooking facilities. At least there are heaps of places to eat around us and remember we always have yummy pizza and garlic bread for you to enjoy.We hope to see you again soon.Katrina.
I liked the location. The rooms however didn't even have a toilet in it. And the noises from each room was very transparent across the night.
Murtuza
Stayed 2 nights in Mar 2023
Response from Shaun on 15 Mar 2023
Hi Murtuza, our advertisement shows that the rooms have shared facilities, for this reason the rooms are priced accordingly. Thank you
2/10 Terrible
Allan
12 Mar 2023
Allan
Stayed 1 night in Mar 2023
Response from Shaun on 13 Mar 2023
Thanks for taking the time to review us Allan, unfortunately - as communicated with you, the room you had booked was damaged by the guest prior and was not able to be re-sold to you. Again, our apologies for this occurrence which had adversely affected you.
The room looked like it had never been cleaned before. The ladies wash room’s faucet was broken. But, the staff were amazing and helpful.
Ayesha
Stayed 1 night in Feb 2023
Response from Shaun on 5 Mar 2023
Thanks for leaving a review Ayesha. Our rooms are tended to daily by trained housekeepers. In regards to the tap, we have logged a service call with our plumber for this, thank you.
Sean & his staff were awesome. Very accommodating & very professional.
We had the best time!
Will definitely come back.
Thank you for making us feel very welcome!
Momtina
Stayed 1 night in Feb 2023
Response from Shaun on 1 Mar 2023
Thanks Momtina!We love when we receive reviews like this, it's like adding sprinkles to your ice cream!See you next time...
4/10 Poor
Adrian
26 Feb 2023
Adrian
Stayed 1 night in Feb 2023
Response from Shaun on 19 Mar 2023
Thanks for taking the time to review us Adrian. Would love some feedback regarding how to better your stay.
8/10 Good
Maryanne
Travelled with group
26 Feb 2023
Liked: Cleanliness, staff & service
Excellent price. Nice clean beds and sheets. Great air con.
No easily accessible wifi code
Maryanne
Stayed 2 nights in Feb 2023
Response from Shaun on 26 Feb 2023
Thanks for the review Maryanne. We have the wifi code aprinted to all room keys. Glad you enjoyed our facilities.
10/10 Excellent
Selina
23 Feb 2023
Selina
Stayed 2 nights in Feb 2023
Response from Shaun on 15 Mar 2023
Thanks for the review Selina, glad you enjoyed your stay.
Firstly my appreciation for their counter staff who were quite helpful.
Bathrooms & toilets are not attached to the rooms. They are common This was not known to me while booking. Ladies toilets ran out of issues in the middle of night and I had to get something for my ladies from the men's room.
Vomit on the corridor floors.
Lot of music and noise late in to the night. Impossible to sleep. Unsuitable for famlies.
Suresh
Response from Shaun on 30 Jan 2023
Hi Suresh, Thanks for taking the time to review our venue. Whilst I appreciate you may have missed the room description, we ensure it is advised in the description. We also show our guests to their room, so we'd have been happy to discuss any changes / refunds if needed.
4/10 Poor
Abdullah
8 Jan 2023
Abdullah
Response from Shaun on 7 Mar 2023
Thanks for the review Abdullah, we'd love some feedback with how we can better your stay.
I had to get a full refund on my stay due to having no access to bed sheets or towels.
The hotel staff were nice but they had issues with cleaning staff which could not give me the needs. So if you don’t mind sleeping on a bed with no sheets and don’t want a shower, this place is fine.
David
Stayed 1 night in Sep 2022
Response from Shaun on 22 Sept 2022
Thanks for taking the time to review us David.As we had mentioned to all guests checking in that day we had changed our supplier of our linen and there was a delay with the delivery, we certainly did not expect to receive it at 11:45pm otherwise we would have relocated all of our guests had we know. Our apologies once again David, we have credited all guests a refund for their experience. RegardsShaun Patterson
Toilets and sinks were very dirty. And dirty pillow case.
Shreesha
Stayed 2 nights in Mar 2022
Response from Chiara on 3 Apr 2022
Hello Shreesha, thanks for taking the time to review us. It is unfortunate some people do not have the decency to leave bathrooms the way they would expect them. We have noted this and are increasing our bathroom inspections.
Will never book again. Toilets are so dirty and the receptionist told me that its mens toilet but on morning i saw 2 womens inside the mens toilet. Such a dirty place
Abinesh
Stayed 2 nights in Mar 2022
Response from Shaun on 3 Apr 2022
Hi Abinesh.
My apologies your stay was not as you expected.
They are mens toilets, but ass they also contain the laundry we do at times, have ladies in there for a short time whilst they do their laundry.
Hi Tien, Thanks for you review.
our linen is 100% clean and fresh, serviced daily by housekeeping. Would have been happy to change your linen had you requested to do so. Shaun
2/10 Terrible
Akur
17 Nov 2021
Akur
Stayed 1 night in Nov 2021
4/10 Poor
Bruce
Business traveller
3 Nov 2021
Disliked: Cleanliness
This is a old hotel it hasn’t seen any maintenance for quite a while by the state of things
The hotel looks to have a no care factor
Men’s showers not clean only one shower for entire guests
Main access door to accomodation doesn’t close
Hotel has a loud noise in late night and early morning
You get the cheapest accomodation and that’s what it is
Bruce
Stayed 2 nights in Oct 2021
Response from Shaun on 4 Nov 2021
Hello Bruce, thank you for taking the time to leave some feedback. As we have only just reopened, we have had a few teething issues, specifically those you have identified. Whilst I do apologise for these inconveniences, I can assure you that they were rectified yesterday afternoon by our maintenance team.
Regards
Shaun Patterson
8/10 Good
Tamara
3 May 2021
Liked: Staff & service
Tamara
Stayed 1 night in Apr 2021
Response from Chiara on 4 May 2021
Hi Tamara, Thank you for the great review. We hope to see you again soon!