Bugs and Filth in Balmain
We booked this property over the holiday season and chose this property because of the 3 bedrooms and rooftop fireworks. Giacomo was a pleasure to deal with prior to our arrival and very helpful with questions relating to New Year’s. However, upon arrival it became very clear that this property was drastically over represented and over valued for the condition it is in. The towels were stained, and the headboard in the master bedroom also had a huge stain. Disgusting! The whole house has a dank smell (my kids were gagging). The upstairs bathroom had a drainage problem and water pools up on the bathroom floor, making the bathroom difficult to use. We had to take really quick showers to avoid a swamp! There were also dozens of BUGS on the ceiling in the bathroom. When we called Giacomo extremely upset, he offered to send a cleaning lady to come inspect the property. She never showed up! Giacomo also offered to refund a portion of our money and once we checked out, he refused to do so. In short, very disappointed that Giacomo refused to keep his word regarding a discount on the very overpriced rates he was charging during the holiday week. We wound up seeing the fireworks on a boat for the 9 o’clock show which was wonderful and returning to the house to view the midnight fireworks on the rooftop, which was also wonderful. But not worth the price we paid for the conditions we endured during our week of vacation!