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Reviews of Stamford Plaza Sydney Airport Hotel & Conference Centre

4.5 out of 5
Stamford Plaza Sydney Airport Hotel & Conference Centre
Corner Of Robey And O Riordan, Mascot, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sam, Corlette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to pay an extra $30 for overnight parking.
Stayed 1 night in Apr 2024
Response from Stamford Management on 17 Apr 2024
Dear Sam,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room
Stayed 1 night in Apr 2024
Response from Stamford Management on 17 Apr 2024
Dear Vicki,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Shion

Stayed 2 nights in Mar 2024
Response from Stamford Management on 10 Apr 2024
Dear Shion,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Philip

Stayed 2 nights in Apr 2024
Response from Stamford Management on 10 Apr 2024
Dear Philip,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

6/10 Okay

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to the airport and I couldn't hear any planes which was great. Staff are lovely and helpful. Very convenient for travelling
Stayed 1 night in Apr 2024
Response from Stamford Management on 10 Apr 2024
Dear naomi,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport- easy check in and checkout. Friendly helpful staff. Comfortable beds and pillows. Spacious room. Free parking with our room price.
Stayed 1 night in Mar 2024
Response from Stamford Management on 10 Apr 2024
Dear Robert,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great the best part is you are close to the amazing botany road short 10 min walk to a street with yummy cafes and international takeaways or eat in. You can run across the road and take a free shuttle bus to Int terminal from domestic easy
Stayed 1 night in Mar 2024
Response from Stamford Management on 10 Apr 2024
Dear Elizabeth,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Duncan

Stayed 1 night in Mar 2024
Response from Stamford Management on 17 Apr 2024
Dear Duncan,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

SHANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I will stay here again . Downside is the restaurant which I’m not sure if it’s part of the hotel or not . Very average service and not very helpful staff
Stayed 1 night in Mar 2024
Response from Stamford Plaza Management on 25 Mar 2024
Dear Shane,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We have passed on your valuable feedback to the team, and we appreciate the time you have taken to share your experience with us.We look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a base close to the airport
Stayed 1 night in Mar 2024
Response from Stamford Plaza Management on 15 Mar 2024
Dear Christopher,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, nice atmosphere and good service.
Stayed 1 night in Mar 2024
Response from Stamford Management on 12 Mar 2024
Dear Sylvia,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, comfortable beds, excellent buffet breakfast, modern gym, lovely pool, fantastic reception staff.
Stayed 1 night in Mar 2024
Response from Stamford Plaza Management on 11 Mar 2024
Dear Nicole,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Kevin, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stamford Management on 8 Mar 2024
Dear Kevin,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Trudi, East Lyme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stamford Management on 7 Mar 2024
Dear Trudi,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Jennifer Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems with the property. Disappointed with the standard of some of the breakfast food and coffee offered.
Stayed 1 night in Mar 2024
Response from Stamford Management on 7 Mar 2024
Dear Jennifer,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We have passed on your valuable feedback to the team, and we appreciate the time you have taken to share your experience with us.We look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Vivianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location when flying in from overseas and flying out domestic the next day. Only problem was with accessing a taxi from the international to the Stanford, due to the short trip fare.
Stayed 1 night in Feb 2024
Response from Stamford Management on 4 Mar 2024
Dear Vivianna,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Simun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stamford Management on 4 Mar 2024
Dear Simun,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Sheridene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Staff were really helpful and the meals were great!
Stayed 2 nights in Feb 2024
Response from Stamford Plaza Management on 29 Feb 2024
Dear Sheridene,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stamford Plaza Management on 28 Feb 2024
Dear Alexandra,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, enjoyed the hot breakfast buffet and hospitality lounge very much.
Stayed 1 night in Feb 2024
Response from Stamford Management on 21 Feb 2024
Dear Wendy,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Mary

Stayed 1 night in Feb 2024
Response from Stamford Plaza Management on 21 Mar 2024
Dear Mary,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

2/10 Terrible

Desiree

Money was taken out of my account without authorisation, an extra $300.... not happy at all and was assured this wouldnt happen. Hotel needs better systems.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Desiree,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We have passed on your valuable feedback to the team, and we appreciate the time you have taken to share your experience with us.We look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

AnnMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 1 night stay. Conveniently close to the airport.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear AnnMarie,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot to stay when flying
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear ethan,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Abbas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very luxurious and clean. I liked it.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Abbas,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Janusz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view from the hotelroom.
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Janusz,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Alveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Alveen,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

2/10 Terrible

Maddison

Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Maddison,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Nick,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Doug

Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Doug,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful dump of a place. Would never stay again.
The place is very outdated. It’s an “airport” hotel but there’s no shuttle to the airport. You have to lay $12 per person to get to airport. The front desk is so weird as you’re to sit down as you check in. So so outdated.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Susan,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel easy to get to by car or public transport trains. Close to domestic airport by taxi or shuttle bus. Friendly staff easy check in. Large rooms & bathroom with bath. Room service great. Lovely bar & dining with happy hour. Keep on returning.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear lorraine,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great especially for the price, we will stay again
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Ross,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

mengru

Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear mengru,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

mengru

Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear mengru,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Aimee,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Jim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight at the venue and have stayed there several occasions previously. Staff is super friendly and helpful. Despite an older hotel, it is clear that the facility received proper maintenance and upkeep. Bed is comfortable. We had a small incident and concierge quickly jumped in to help us out, so we wouldn't miss our overseas flight. Very much appreciate the positive customer experience. Highly recommended and will stay again.
Response from Stamford Plaza Management on 22 Feb 2024
Dear Jim,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad and sorry, great name...but
This hotel struggles with its location, having roadworks all around making it almost impossible to gain entry. The restaurant (Brazilian) seems a strange choice, but the room meal was excellent.
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Rob,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for an airport stay. Quiet, clean and with excellent service. 12 minutes walk from airport. Or around $15 Uber. DON’T catch shuttle bus. It’s $10 per person with a moderate wait time and shared vehicle service. Hotel restaurant good for breakfast and room service. Otherwise limited to Argentinian food at around $50 per main course - which wasn’t for us.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Samantha,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Angela Jane

Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Angela Jane,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot close to airport
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Daniel,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

6/10 Okay

N

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A mixed bag.
The hotel is in a great location for an overnight stop for the airport but it is in need of updating. The place looks very tired. The staff were all friendly but when asking about breakfast on check in they failed to tell us that if we booked it there and then it would be cheaper than coming down in the morning to do it. So as we had just arrived and were very tired and wanted to head straight to bed we opted to pay in the morning only to find it was more expensive. Also, there are some inappropriate drawings in the Boca restaurant on pretty much every table which would be a bit of fun in an adults only bar but when you're child is learning swear words over breakfast it's not acceptable. We would not stay here again.
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear N,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We have passed on your valuable feedback to the team, and we appreciate the time you have taken to share your experience with us.We look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and tidy with friendly staff. Convenient to the airport and they do offer long term parking as well
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Stewart,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very satisfied, the staff were friendly and helpful, the room and amenities is spacious,
Stayed 1 night in Jan 2024
Response from Stamford Plaza Management on 22 Feb 2024
Dear Karl,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

8/10 Good

Merlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, walkable distance to airport. Staff was super friendly and cleanliness was great.
Stayed 4 nights in Dec 2023

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise our 1 night stay at Stamford Plaza! Proximity ti the domestic terminal for early departure the following morning is a major benefit, and known, but the comfortable feel, service and standard of surrounds and fittings was better than expected. The front desk can be hectic and sow when flight crews are arriving and departing, but not a big drama. The Argentinian Grill is GREAT and a swim in the pool next morning the perfect way to start the day. Rooms very comfortable, especially beds and air conditioning - quiet and once set, works very well. Great Job Stamford.
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Colin,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

4/10 Poor

Hyunoh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Hyunoh,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

6/10 Okay

Abraham

Stayed 2 nights in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Abraham,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stamford Plaza Management on 22 Feb 2024
Dear Brendon,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We appreciate the time you have taken to share your experience with us, and we look forward to welcoming you back in the near future. Warm Regards,Stamford Plaza Management

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
For an upmarket hotel, it was all a bit ordinary. You had to pay extra if you wanted wifi, only breakfast or earl grey tea (even the Holiday Inn has Green and Peppermint tea), noisy people in the hallway after midnight and then the housekeeping knocking on our door at 6:45 am wanting to make up the room. Wrong room lady!
Stayed 1 night in Dec 2023
Response from Stamford Management on 27 Dec 2023
Dear Kathryn,Thank you very much for your recent stay at Stamford Plaza Sydney Airport. We have passed on your valuable feedback to the team and certainly it was not our intention to disappoint you. We apologize for the inconvenience. Thank you once again for choosing Stamford Plaza Sydney Airport and we look forward to welcoming you back in the near future.Warm Regards,Stamford Management