1/67
1/67 All photos
photo by

Get an overview of this hotelLuxury The Rocks hotel in Circular Quay - The Rocks, walk to Circular Quay

Popular property highlights

Free WiFi
Indoor pool
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in Circular Quay - The Rocks, this luxury hotel is within a 10-minute walk of Museum of Contemporary Art, Sydney Observatory and The Rocks Markets. Circular Quay and Customs House are also within 10 minutes.

Hotel features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 565 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.

Hotel Amenities

Hotel Amenities

  • Express check-in 
  • Bar/lounge 
  • Lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Conference space 
  • Spa treatment room(s) 
  • Porter 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 19 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Valet parking (surcharge) 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Computer station 
  • Smoke-free property 
  • Conference space size (meters) - 1900 
  • Safe-deposit box at front desk 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference space size (feet) - 20452 
  • Gift shops or newsstand 
  • Shopping on site 
  • Airport transport 
  • Spa tub 
  • Total number of rooms - 565 
  • 24-hour fitness facilities 
  • Number of floors - 36 
  • Wedding services 
  • Airport transport (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay films 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Television 
  • Iron/ironing board (on request) 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Pillow menu 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Shangri-La Hotel, Sydney has 2 restaurants on-site.

24-hour room service is available.

Nearby Activities

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 

Spa Services

  • Spa tub in spa 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 155 per night.

Pets

  • Pets not allowed

You need to know

Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: AUD42 per person (approximately)
  • Airport shuttle fee: AUD120 per vehicle (one-way)
  • Valet parking fee: AUD58 per night (in/out privileges)
  • Rollaway bed fee: AUD155 per night
  • On-site credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review