Apartment, 1 Bedroom | Balcony
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Reviews of Serviced Apartments Sydney

3.5 out of 5
Serviced Apartments Sydney
1 Adelaide Street, Bondi Junction, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 4 out of 20 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a cheap and nasty bed that collapsed in the middle. filthy carpet and old shag rug. Water stains on the ceiling. When I complained the owner said we weighed too much to hold the bed and it was only for one person. I decided to come later, but would have expected a hotel bed for a premium price would have a bed to comfortably sleep two people - after all it was queen size. Three days later I am still recovering from a sore back. Not happy
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and Grace was so accommodating when we needed to leave our car longer to do city to surf. The location was fabulous and so convenient. We’ll definitely stay again!
Stayed 1 night in Aug 2019
Response from Serviced Apartments Sydney on 14 Aug 2019
Thank you !

2/10 Terrible

Verified traveller

Disliked: Staff & service
After 7 weeks I still cannot get my room deposit back. I have messaged and emailed but I have been ignored. The only time I got any kind of response was when an Expedia agent kindly called them (they did not answer but emailed me immediately) but did not resolve the issue and after that silence again. Therefore, I feel I should warn others and so my advice is to not agree to pay the $200 deposit on arrival as you risk not getting it back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grace was very helpful, good location, parking is a bonus!
Stayed 1 night in Jul 2019
Response from Serviced Apartments Sydney on 5 Aug 2019
Thank you🌸

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Serviced Apartments Sydney Group on 17 July 2019
Thanks Mitchell. Looking forward to hosting your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Serviced Apartments Sydney on 3 July 2019
Thank you so much !

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, the bed was comfy and check in/out was easy!
Stayed 1 night in May 2019
Response from SAS on 9 June 2019
Thank you so much!

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible condition. Air conditioning didn't. Looks overall the main road. Grubby. Would never stay there again
Stayed 1 night in Jan 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas @ Eclipse Bondi Junction
Great apartment, fabulous location and world-class views:) Grace is an absolutely lovely lady, prompt, courteous and friendly...the extra touches she provided were much appreciated. We will return, for sure:) Thanks, Helen S.
Stayed 3 nights in Dec 2018
Response from Serviced Apartments Sydney Eclipse on 16 Jan 2019
Thank you Helen and looking forward to hosting your next visit in Sydney/Bondi Junction.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, good city views and a pool, gym and spa. Super close to the Westfield for dining and shopping.
Stayed 1 night in Dec 2018
Response from Serviced Apartments Sydney on 2 Jan 2019
Thank you so much. We hope to see you again

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean neat and tidy, good amenities, and close to everything in Bondi Junction
Stayed 3 nights in Nov 2018
Response from Serviced Apartments Sydney on 29 Nov 2018
Thanks a lot Robert! Looking forward to host your next visit in Sydney

6/10 Okay

Verified traveller

Pretty average, but good location
Stayed 4 nights in Nov 2018
Response from Serviced Apartments Sydney on 2 Jan 2019
Thank you

10/10 Excellent

Matt, Mississippi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
comfortable with all the amenities.
Stayed 3 nights in Aug 2018
Response from Grace on 22 Aug 2018
Thanks a lot Matt for your feedback. Our serviced apartments are your home-away-from home. We try to make this as comfortable as best as we can. Hope to see you again on your next visit to Sydney.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Deb, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Sydney
Grace met us at the apartment and accommodated our early International arrival. She had everything we needed for our apartment stay. She was very responsive to any issues we had and was very open to feedback to make the apartments even better. We walked to Bondi Beach, took the train to the city, went to the shopping mall and enjoyed the pool.
Stayed 4 nights in Feb 2018
Response from Grace on 24 Feb 2018
Hi Deb. It was a pleasure meeting you and your family. Your feedback helped and we acted on it immediately on the day you checked out. Thank you so much for choosing Serviced Apartments Sydney-Eclipse. We look forward to hosting your next visit here in Sydney/Bondi Junction. Cheers!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Aircon not working. Bed terrible no space in kitchen
Stayed 3 nights in Feb 2018
Response from SAS on 17 Feb 2018
Dear Bev. You booked in and paid for just for 2 adults. The unit prepared was for just this specification. You came in with 3 children thus 5 in all. You were so sick when you came thus I accommodated you all just for 1 day and not finish the whole booked days. We put you on a unit that has sofa beds for your children and we did not charge you for this.

8/10 Good

Kerry, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location in Bondi Jinction, close to trains, buses and taxis. 10 minutes drive to Bondi Beach. Highly recommend Serviced Apartments. Also great harbour views. A downfall was lots of traffic noise and air conditioning not working. Overall a great place to stay.
Stayed 3 nights in Jan 2018
Response from Serviced Apartments Sydney Group on 7 Feb 2018
Thank you Kerry. Your feedback is highly appreciated.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Marie. Thank you so much for the 5 star review, much appreciated! It was a pleasure hosting your stay in Bondi Junction. You have been such a wonderful guest. Looking forward to hosting your next visit in Sydney!