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Reviews of Rydges Darling Square Apartment Hotel

4 out of 5
Rydges Darling Square Apartment Hotel
72 Liverpool Street, Sydney, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1190 reviews" "
Rating 8 - Good. 418 out of 1190 reviews" "
Rating 6 - Okay. 110 out of 1190 reviews" "
Rating 4 - Poor. 41 out of 1190 reviews" "
Rating 2 - Terrible. 17 out of 1190 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vaida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Mar 2024
Response from Ana - Team Leader on 26 Mar 2024
Dear Vaida,Thank you very much for your kind review.We hope to see you again!

6/10 Okay

Allan

Travelled with group
Liked: Cleanliness
Staff were good but I had to repeatedly ask for basic things like a toaster, frypan and other cooking utensils which were not part of the standard items of a serviced apartment arrangement
Stayed 5 nights in Mar 2024
Response from Ana - Team Leader on 24 Mar 2024
Dear Allan,Thank you for your feedback. We're glad you found our staff helpful. We apologize for any inconvenience regarding kitchen supplies. These items are available upon request to ensure each guest receives what they need. Thank you for choosing us, and we hope to welcome you back soon.

8/10 Good

Rustam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Basic, clean, sizeable rooms. Good location between Central Station and Chinatown, walkable with good transport connections. The bed was a bit form and springy for my liking, otherwise very serviceable.
Stayed 2 nights in Mar 2024
Response from Amey on 15 Mar 2024
Dear Rustam, We truly appreciate you taking the time to share your thoughts. We're delighted you found our location convenient and enjoyed the amenities. Regarding the bed in the room, we understand this may have been inconvenient for you. Rest assured, we're taking your feedback into consideration as we look for ways to improve our offerings. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Regards, Rydges Darling Square Team

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alessa - Team Leader on 10 Mar 2024
Dear Grace,Thank you for awarding us a perfect score! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. It was our pleasure to ensure that your visit was nothing short of exceptional. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Your Rydges Darling Square Team

10/10 Excellent

Debbie

Stayed 1 night in Mar 2024
Response from Ana - Team Leader on 28 Mar 2024
Dear Debbie,Thank you very much for your kind review.Wishing to see you again!Kind regards,

10/10 Excellent

Clifford, Condor

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very good service with friendly staff. Great location. Walkable to a lot of great restaurants.
Stayed 5 nights in Feb 2024
Response from Ana - Team Leader on 5 Mar 2024
Dear Clifford,Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and enjoyed our convenient location. It's wonderful to know that you found our proximity to fantastic restaurants beneficial. We appreciate your feedback and look forward to welcoming you back in the future!Kind regards,

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice pool. Roomy accommodation
Stayed 1 night in Mar 2024
Response from Amey on 4 Mar 2024
Dear Troy, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and that our service exceeded your expectations. We take pride in maintaining large, clean rooms and providing ample toiletries for our guests' comfort. We hope to welcome you back for another enjoyable stay in the future! Kind regards, Amey

10/10 Excellent

Gary, Springfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Five stars for sure. Superb king bed, outside balcony for my cigars, excellent air conditioning. Maid service every day. The bedroom has double windows to block out street noise. It seemed like we were the only people on the 8th floor as we heard no hallway noise ever. All appliances worked. One of our best rentals ever.
Stayed 9 nights in Feb 2024
Response from Nachi- Hotel Duty Manager on 28 Feb 2024
Dear Gary,Thank you so much for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager and the whole team. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards

10/10 Excellent

Eleanor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ana on 28 Feb 2024
Thank you for the glowing review! We're thrilled to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Excellent

Shona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nachi- Hotel Duty Manager on 27 Feb 2024
Dear ShonaThank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 Good

Donald, Toronto

Liked: Amenities
Staying at this hotel was a great experience. The rooms were comfortable and clean. Soundproofing was very good. Staff was helpful and courteous.
Stayed 5 nights in Feb 2024
Response from Ana on 23 Feb 2024
Dear Donald, thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square. We are thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team. We hope we can see you again soon!

10/10 Excellent

corrine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was nice and roomy, bed was super comfy and location was perfect, i would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Ana on 21 Feb 2024
Dear Corrine, thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square. We are thrilled to read your comments and appreciate you sharing with us your great experience. We will share your wonderful feedback with the team. It is our pleasure and we hope we can see you again soon!

8/10 Good

Tegan

Stayed 10 nights in Jan 2024
Response from Ana - Team Leader on 21 Mar 2024
Dear Tegan,Thank you very much for your review.We hope to see you again!

10/10 Excellent

Khongorzul

Stayed 3 nights in Jan 2024
Response from Ana - Team Leader on 21 Mar 2024
Dear Khongorzul,Thank you very much for your kind review.We hope to see you again!Kind regards,

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Good.
Stayed 1 night in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

10/10 Excellent

Vinod Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

8/10 Good

Ngaio

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Amey on 8 Feb 2024
Dear Jennifer, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

8/10 Good

Keiran Mark

Liked: Cleanliness, property conditions & facilities
Good place to stay very central to everything
Stayed 7 nights in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

10/10 Excellent

Hyojin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

10/10 Excellent

Joshua

Stayed 3 nights in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Threadbare carpets. Filthy air conditioning return air ducts. Innersprings in mattress jabbing my back all night. Insufficient coffee for four people. Breakfast, when viewing the options, looked to be of a very poor quality. Initially given a room that was already occupied, yet our key opened the door to be greeted by others already in the room. Overall very dissatisfied especially for the dollars paid. We will not be staying at this hotel ever again.
Stayed 1 night in Dec 2023
Response from Amey on 8 Feb 2024
Dear Robert, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. However, we also noticed that there have been some aspects that didn't meet your expectations. Your comments are important to us, and we will use them as an opportunity for improvement. I would also be passing on the review to our concerned manager so that the area of issue is improved on at the earliest for your next visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, Amey Hotel Duty Manager

8/10 Good

Tristan

Travelled with family, Business traveller
The location is pretty good and foyer area is nice. However, our apartment was very dated and in need of a significant refresh. It wasn't cheap, and I expected a higher standard for what I paid.
Stayed 4 nights in Dec 2023
Response from Amey on 8 Feb 2024
Dear Tristan, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. However, we also noticed that there have been some aspects that didn't meet your expectations. Your comments are important to us, and we will use them as an opportunity for improvement. I would also be passing on the review to our concerned manager so that the area of issue is improved on at the earliest for your next visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, Amey Hotel Duty Manager

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and friendly staff
Stayed 2 nights in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

8/10 Good

Tim

Business traveller
Liked: Cleanliness
Overall pretty good
Overall the property was good. Good location and well maintained - air conditioning in room didn’t work - asked everyday of my stay and everyday was told maintenance was scheduled to look at it - never happened and never got a reason which really made the stay less pleasant
Stayed 4 nights in Dec 2023
Response from Amey on 8 Feb 2024
Dear Tim, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. However, we also noticed that there have been some aspects that didn't meet your expectations. Your comments are important to us, and we will use them as an opportunity for improvement. I would also be passing on the review to our concerned manager so that the area of issue is improved on at the earliest for your next visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, Amey Hotel Duty Manager

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rydges is known for its comfortable accommodations and excellent service. Guests often praise the convenient location, modern amenities, and friendly staff.
Stayed 2 nights in Dec 2023
Response from Nachi- Hotel Duty Manager on 16 Dec 2023
Dear MatthewThank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards

8/10 Good

Wen Juan

Stayed 3 nights in Dec 2023
Response from Nachi on 15 Dec 2023
Dear Wen JuanThank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind RegardsNachiHotel Duty Manager

8/10 Good

sangeeta

Stayed 2 nights in Dec 2023
Response from Nachi- Hotel Duty Manager on 15 Dec 2023
Dear Sangeeta Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind RegardsNachiHotel Duty Manager

10/10 Excellent

Sonal

Stayed 2 nights in Dec 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

10/10 Excellent

Lasandra

Liked: Cleanliness, property conditions & facilities
Was a great place to stay very clean an easy to get around Just in shock that u pay good money to stay there an cost u another $100 on top for parking
Stayed 2 nights in Dec 2023
Response from Nachi- Hotel Duty Manager on 13 Dec 2023
Dear LasandraThank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Have a lovely day ahead !

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, room comfort
Welcoming and spacious rooms
Friendly and attentive staff. Quick and early check in. Spacious rooms with separate bedroom. Great location for business and dining. Decor needs updating.
Stayed 2 nights in Dec 2023
Response from Nachi- Hotel Duty Manager on 13 Dec 2023
Dear MatthewThank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Have a lovely day !

10/10 Excellent

Daran

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Amey on 3 Dec 2023
Hi Daran,Thank you so much for your valuable feedback.

8/10 Good

REGIS

Stayed 5 nights in Nov 2023
Response from Amey on 8 Feb 2024
Hi there, Thank you so much for taking the time to leave your thoughts on your recent stay with us at Rydges Darling Square Apartments Sydney. I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team and my General Manager. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Amey Hotel Duty Manager Rydges Darling Square Apartment Hotel

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nachi- Hotel Duty Manager on 28 Nov 2023
Dear JoannaHi , Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Easy check in and out, great about of the room, but the best was having an accessible balcony.
Stayed 1 night in Nov 2023
Response from Amey on 24 Nov 2023
Hi Sean, Thank you so much for your valuable feedback. We can't wait to welcome you back again :)Warm Regards,Rydges Darling Square Team

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Nachi- Hotel Duty Manager on 23 Nov 2023
Dear AnonymousThank you so much for your great review on your stay, I am so pleased that you enjoyed your experience at Rydges Darling Square Apartments Sydney.I hope we can welcome you back in the future very soon again !Kind RegardsRydges Darling Square Apartment Hotel

10/10 Excellent

Alison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice and spacious
Stayed 1 night in Nov 2023
Response from Nachi- Hotel Duty Manager on 11 Nov 2023
Hi Alison Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would also be passing on the review to our concerned manager so that the area of issue is improved on at the earliest for your next visit. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, NachiHotel Duty Manager

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the room and the decor.The breakfast was good.
Stayed 2 nights in Nov 2023
Response from Ibby on 6 Nov 2023
Hi, thank you for your positive feedback. We look forward to welcome you back in the near future.

8/10 Good

Emiko

Stayed 2 nights in Nov 2023
Response from Ibby on 6 Nov 2023
Hi, thank you for your positive feedback. We look forward to welcome you back in the near future.

10/10 Excellent

Aleisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with this hotel! great location, easily accessible and lovely staff!!
Stayed 2 nights in Oct 2023
Response from Amey on 4 Nov 2023
Hi Aleisa, Thank you for taking the time to write such a wonderful feedback to us. Our entire team works tirelessly to make sure we provide impeccable service to our guests.We are looking forward to welcome you back again. Warm Regards,Amey Hotel Duty Manager

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal position,able to walk to a lot of places of interest. If too far to walk public transport is within easy reach.
Stayed 7 nights in Oct 2023
Response from Amey on 28 Oct 2023
Hi John, We appreciate your feedback. Thank you so much. Hoping to welcome you back again. Warm Regards,AmeyHotel Duty Manager

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were really disappointed with this property. There was dental floss, and hair not cleaned up from the previous occupant. The spa and pool are was poorly maintained with many loose tiles and inoperative sauna. Despite being and "apartment" there were no guest clothes washing facilities. In summary, it was worse than our previous place that cost 1/4 of the price.
Stayed 4 nights in Sep 2023
Response from Amey on 3 Nov 2023
Hi Thomas, I want to extend our sincerest apologies for the disappointing experience you had during your stay at our property. Your feedback is incredibly valuable to us. I assure you that we are investigating the issues you mentioned to ensure they are promptly addressed. We are truly sorry for the cleanliness issues you encountered. This is not the standard we aim to uphold and we will be working closely with our Housekeeping team to ensure such oversights do not occur in the future. Regarding the spa, pool and sauna it is disheartening to hear about the maintenance issues you observed. We are in the process of rectifying these problems to provide a more enjoyable experience for our guests. Additionally, we appreciate your feedback about the lack of washing facilities. We will explore options to improve this aspect of our property to better meet the needs of our guests. We value your input and hope you would give us another opportunity to provide you with the excellent service and quality stay that you deserve and we hope to have the chance to regain your trust in our property. Sincerely, Rydges Darling Square Team

8/10 Good

Jess

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a fantastic spot for access to everything! We had a slight hiccup with an extra bed not being ready but the lovely guy on reception went above and beyond to sort it for us and the rest of our stay was great. Room was a generous size and comfortable. Some pillow options would be good as all the pillows were rock hard but otherwise a comfy and clean stay and will stay again!
Response from Amey on 27 Oct 2023
Hi Jess,Thank you so much for taking the time to write the feedback. We would pass on this message of yours about pillow options to our housekeeping manager and hopefully the next time you are here again we would have that sorted for you. We cannot wait to welcome you backBest Regards,Rydges Darling Square Team

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Great value for the size of the room and great location. Close to light rail. Staff were so helpful. Would absolutely stay again.
Stayed 3 nights in Oct 2023
Response from Amey on 24 Oct 2023
Dear Esa, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We're glad to hear that you had an overall positive experience during your visit. I would pass on your comments to my General manager. Our team works tirelessly to ensure that every guest enjoys a memorable stay, and it's always rewarding to receive such fantastic feedback. Providing exceptional service is our top priority, and your kind words motivate us to continue striving for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel apartment was excellent. The staff were all friendly and helpful. Would stay there again.
Stayed 3 nights in Oct 2023
Response from Amey on 21 Oct 2023
Hi Valerie, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your feedback and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

8/10 Good

Guy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really central to everything, good sized 2 bedroom apartment for a five people. Nice staff and always clean and tidy. Some things were a bit dated but that didn’t affect our stay.
Stayed 5 nights in Sep 2023
Response from Amey on 21 Oct 2023
Hi Guy, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your honesty and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Amey on 21 Oct 2023
Hi Glenn, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your feedback and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Amey on 21 Oct 2023
Hi Douglas, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your feedback and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

10/10 Excellent

WAI LING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i like the spacious room, huge queen twin beds. good bathroom n shower big wardrobe many dining options close by shopping easy transport
Stayed 7 nights in Sep 2023
Response from Amey on 21 Oct 2023
Hi Wai, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your feedback and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
Good central location. Great sized room. Would definitely stay again.
Stayed 3 nights in Sep 2023
Response from Amey on 21 Oct 2023
Hi Russell, Thank you for taking the time to share your feedback about your recent stay at Rydges Darling Square Hotel. We appreciate your feedback and value your input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, AmeyHotel Duty Manager