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Reviews of Nesuto Woolloomooloo

3.5 out of 5
Nesuto Woolloomooloo
88 Dowling Street, Woolloomooloo, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 963 reviews" "
Rating 8 - Good. 384 out of 963 reviews" "
Rating 6 - Okay. 80 out of 963 reviews" "
Rating 4 - Poor. 27 out of 963 reviews" "
Rating 2 - Terrible. 11 out of 963 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Caley

Liked: Amenities
Cute little square with restaurants nearby.
Stayed 1 night in Mar 2024

6/10 Okay

carol

Travelled with family
Stayed 7 nights in Mar 2024

6/10 Okay

Jayesh

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The room was slightly dirty and even found a dead cockroach. The shower head was broken and some how managed to have shower which then flooded the shower and the bathroom. Informed the lady at the reception who said she’ll send someone but don’t know if that happened, asked for extra towels and never received it as we had to use the existing towels to dry the bathroom.
Stayed 2 nights in Mar 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

2/10 Terrible

corey

Travelled with family
Disliked: Property conditions & facilities
Location was good, area around it was questionable, biggest issue was the A/C in the room would only blow hot air. They said they couldn’t fix it and had no other rooms so I had to scramble to find a place last minute. They didn’t offer to help with any of the costs. Thankfully Expedia gave me a refund but finding another place last minute cost me double.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the property was fine. One of the blinds was broken, unable to roll it up. Shower head was leaking when showering. Some of the tile in shower was not sealed.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience of the apartment. I didn't like the smell of the apartment at times.
Stayed 9 nights in Feb 2024

6/10 Okay

Jodie

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the nesuto Woolloomooloo for a week and found it exceptional. We were only a 20 minute walk from Circular quay across the beautiful botanic gardens and a short distance from the kings cross station from where we easily travelled to the east side beaches. Potts Point is also very close by and is worth exploring. The apartment was fitted with everything we needed. We’d happily book with nesuto in the future 🇨🇦
Stayed 7 nights in Jan 2024

10/10 Excellent

Therese Ann

Stayed 1 night in Dec 2023

6/10 Okay

Karina

Travelled with family
Liked: Staff & service
Good location, not great at night didn’t feel that safe but it’s ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Space, architectural integrity and pleasant, unfussy interactions with staff
Stayed 4 nights in Dec 2023

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot off a main road getting you into the central business district or other neighboring areas with great coffee shops and dining options. Reception has strict business hours but it worked in our favour.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unfortunately had a bad experience at this hotel. Upon arrival we were greeted very abruptly, not welcoming whatsoever. We were staying at this hotel during a Sydney heatwave, 40 degrees one day, mid 30’s the rest of our stay. When we got to our room our air conditioning wasn’t working. We were told that 2 of the rooms had this issue. We asked if we could be changed to a different room as we had spent good money and being in a room during 40 degree weather without aircon is absurd. We were told there were no other rooms available. The aircon was fixed on the last day of our trip but by then we had barely slept as the room was a near sauna for two days. Very disappointed in what we received and am surprised that no compensation was given for this
Stayed 3 nights in Dec 2023

4/10 Poor

leeane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Musarrat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff were very friendly and accommodating, but the condition of the room wasn’t great. It was dirty, sheets were dirty, fridge was leaky and door didn’t close, bathroom was leaky, wifi was a huge disappointment as it never worked and the windows were so dirty. There was a big cockroach in the room too. Efforts could have been made with continental breakfast too. Not going back there.
Stayed 4 nights in Nov 2023

10/10 Excellent

Margaret

Location is excellent. An easy walk down from Art Gallery of NSW. (Would be harder going up)
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Stayed 3 nights in Nov 2023

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
N0 fuss easy to come and go.it was a bit old but comfortable
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Qiutong

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Give us 30 minutes!
The hotel is in a great location. The rooms are big. However, for the first time we could remember, we were denied even a few minutes-late check out. We were told the "hotel was full" and we had to be out at the 10 a.m. check-out time, sharp. This on the start of Daylight Savings, so, effectively, 0900. When we exited the room, there was not a housekeeping cart in sight.
Stayed 2 nights in Sep 2023

10/10 Excellent

Seew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to food options.
Stayed 3 nights in Sep 2023

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy. A good central location. Parking available. Staff were lovely.
Stayed 1 night in Sep 2023

8/10 Good

Gabrielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Would love to say this is the perfect property to stay in the Woolloomooloo area but unfortunately there was some things that need addressing. The blinds were mouldy and there were big dark cobwebs hanging from the wall in the bathroom. The beds were comfortable and the apartment spacious. The staff were very friendly and helpful. The room just looked tired and needs some loving.
Stayed 1 night in Sep 2023

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
Share door was open with kids from other room coming in to our room, when moved we were moved into a room that was still dirty from previous night , last room was just a room ! Room was dirty , don’t know what was growing out of the sink !!!! Front door glass was kicked in during the night from pub next door . Never to return !!!! Also waited for ten minutes while the two girls had a smoke outside in the street .
Stayed 2 nights in Jul 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to transport and quiet
Stayed 6 nights in Jul 2023

10/10 Excellent

Tristan

Stayed 4 nights in Jun 2023

8/10 Good

Jess

Liked: Cleanliness, staff & service
The only problem was the floor of the room was very loud and creeky
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at this hotel - it had a "homely" feel about it - our only regret is that we didn't have the time to stay longer
Stayed 1 night in Jun 2023

8/10 Good

Philippa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is accommodating and friendly, rooms are well kept and comfortable. We were very happy with our stay and would definetely come back if we return to the area. Thank you!
Stayed 2 nights in Jun 2023

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat accommodation, just few minutes from the busy city..
Stayed 2 nights in Jun 2023

6/10 Okay

Simon, Morayfield

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointed all round except the staff they were great. Rooms are tired and below average, check in is difficult as no off street parking, wouldn’t use again as much better options for the price in this area.
Stayed 1 night in May 2023

8/10 Good

Jane

Stayed 1 night in Jun 2023

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Avi

Stayed 3 nights in Apr 2023

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with tons of space to relax. Nice to have a balcony with great views of Sydney and the marina in Woolloomooloo. Decoration was a bit dated

10/10 Excellent

Margaret

Stayed 2 nights in Mar 2023
Response from Nesuto Woolloomooloo Team on 26 Mar 2023
Hi Margaret,Thank you for your feedback. We look forward to welcoming you back to Nesuto Woolloomooloo.Regards,Nesuto Team

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. We arrived late and the after hours check in procedure was clear and straight forward. Lovely place to stay
Stayed 1 night in Mar 2023
Response from Nesuto Woolloomooloo Team on 26 Mar 2023
Thank you for your feedback.We look forward to welcoming you back to Nesuto Woolloomooloo.Regards,

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 2 nights in Mar 2023

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious studio. Plenty of options for drinks and dining nearby
Stayed 6 nights in Feb 2023

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, very friendly staff
Stayed 3 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location and spacious
Stayed 5 nights in Feb 2023
Response from Nesuto Woolloomooloo Team on 19 Feb 2023
Hi James, Thank you for your feedback.We are happy to hear you enjoyed our facilities and we hope to welcome you back soon.

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was lovely! The front desk staff was amazing, very helpful and checked us in very quickly. The beds were comfortable, the building, even through a bit older, was clean and quiet. Highly recommend this stay.
Response from Nesuto Woolloomooloo Team on 19 Feb 2023
Hi Susan,Thank you for your feedback.We are happy to hear you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Sidney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very thoughtful and considerate staff. The rooms were clean and spacious and our stay very comfortable.
Stayed 3 nights in Feb 2023
Response from Nesuto Woolloomooloo Team on 19 Feb 2023
Hi Sidney,Thank you for your feedback.We are glad to hear you enjoyed your stay and hope to you welcome you back in the near future.Regards,

10/10 Excellent

Quentin

Stayed 7 nights in Jan 2023

6/10 Okay

Jurian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We have stayed several times at this hotel in the past (before Covid) as it is in a quiet area but close to the NSW Gallery and CBD, but this time were disappointed by the lack of cleanliness in the room, with thick dirt stains on the tables (brown stuff, just chocolate ice cream remnants hopefully?) that clearly had not been properly cleaned, light bulb not working, stains on the carpets and a pungent smell in the room, and finally coffee machine in breakfast room not working. We hope that the hotel improves the cleaning, as we would like to come back to the hotel in the future.
Stayed 2 nights in Jan 2023
Response from Nesuto Woolloomooloo Team on 19 Feb 2023
Hi Jurian,Thank you for your feedback.We will certainly pass this on to our Housekeeping team. We hope to welcome you back in the near future so you can enjoy our facilities.Regards,

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, clean and quiet.
Stayed 1 night in Jan 2023