2 Bedroom Park Suite

Reviews of Meriton Suites Waterloo

Meriton Suites Waterloo
30 Danks Street, Waterloo, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 458 out of 786 reviews" "
Rating 8 - Good. 218 out of 786 reviews" "
Rating 6 - Okay. 58 out of 786 reviews" "
Rating 4 - Poor. 34 out of 786 reviews" "
Rating 2 - Terrible. 18 out of 786 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, private & close to what we needed. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Ben S on 27 Mar 2024
It's terrific that your stay at Meriton Suites Waterloo Sydney was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future! Kind Regards, Amanda Online Marketing Coordinator

4/10 Poor

Alvaro

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Aircon leaked all over me on my first night at around 3am! I complained to the reception and the attitude was pretty poor! My swipe cards were changed at least 3 times and every time I had to use the lifts I had to go back to reception to validate the cards!
Stayed 2 nights in Feb 2024
Response from Ben S on 28 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's disappointing...and embarrassing, to hear of the experience you endured on your recent stay, the accommodation and service you have received are not in line with Meriton values and you can be assured that we take all feedback seriously and look to rectify the issues so they do not reoccur on your next stay. We hope to welcome you back again soon. Kind Regard, Ben Shepherd Hotel Manager

6/10 Okay

Steven

The rooms on level 2 are entered via the stinking garage; the rooms face the “eastern distributor” which is a 24/7 express motorway, it’s noisy and not double glazed. Earplugs are a must!
Stayed 5 nights in Feb 2024
Response from Ben S on 27 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We understand there were some concerns which you were inconvenienced by throughout your stay and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards, Ben Shepherd, Hotel Manager

4/10 Poor

daniella

Liked: Cleanliness
Disliked: Property conditions & facilities
Bugs and spider in my room, not clean at all! They kept vacuuming after midnight and loud noise
Stayed 2 nights in Feb 2024
Response from Ben S on 27 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's disappointing...and embarrassing, to hear of the experience you endured on your recent stay, the accommodation and service you have received are not in line with Meriton values and you can be assured that we take all feedback seriously and look to rectify the issues so they do not reoccur on your next stay. We hope to welcome you back again soon. Kind Regard, Ben Shepherd Hotel Manager

8/10 Good

Joelene

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
We stayed in a 2 bedroom apartment for the Pink Concert. Despite booking a room on the 4th floor for specific purposes, this request was missed. The team however were absolutely wonderful and made sure a room was made available for us on the 4th floor. As it was the pink concert there wasnt enough staff on for how many people were checking in which meant lengthy delays. We asked for extra towels and to have the beds split at 3pm but this didnt happen until around 8pm. The lift was impossible to deal with, with the large nu,ber of people booked in. Luckily we found the spare lifts in another building but these required you to go through some different doors and was not easy when dealing with luggage. Our living room sliding door lock was broken and the door was really hard to open so this needs to be fixed. The other issue with this property is the parking. I had no idea what spots we could actually park in!! So we just parked anywhere. The staff were the best thing about this hotel and nothing was too much for them!
Stayed 1 night in Feb 2024
Response from Ben S on 20 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We are glad to see you enjoyed your stay but understand there were also some concerns which you were inconvenienced by and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards, Ben Shepherd, Hotel Manager

10/10 Excellent

Ani

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convinient location. Short bus ride to main attractions. Rooms however are not serviced unless specifically asked for.
Stayed 6 nights in Feb 2024
Response from Ben S on 20 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo, and for taking the time to provide us with your feedback. It's always fantastic to hear from guests who have enjoyed their time with us and we look forward to welcoming you back again soon!!Kind Regards,Ben Shepherd,Hotel Manager

6/10 Okay

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Great value for us. Accommodation was very cheap and very comfortable, even if there was a little dirt in the corners and some dust here and there ..
Stayed 4 nights in Feb 2024
Response from Ben S on 20 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We are glad to see you enjoyed your stay but understand there were also some concerns which you were inconvenienced by and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards, Ben Shepherd, Hotel Manager

6/10 Okay

Tomasz

Stayed 5 nights in Jan 2024
Response from Ben S on 6 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We are glad to see you enjoyed your stay but understand there were also some concerns which you were inconvenienced by and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards Hotel Management

4/10 Poor

Jordan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ben S on 2 Feb 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We are glad to see you enjoyed your stay but understand there were also some concerns which you were inconvenienced by and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards Hotel Management

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place to stay for a trip where we needed a car. Loved that we had access to a pool / spa / sauna facility.
Stayed 3 nights in Dec 2023
Response from Ben S on 15 Jan 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It's always a pleasure to hear from guests who have enjoyed their stay! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

2/10 Terrible

liv

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Ben S on 21 Jan 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's disappointing...and embarrassing, to hear of the experience you endured on your recent stay, the accommodation and service you have received are not in line with Meriton values and you can be assured that we take all feedback seriously and look to rectify the issues so they do not reoccur on your next stay. We hope to welcome you back again soon. Kind Regard, Ben Shepherd Hotel Manager

10/10 Excellent

Olga

Stayed 3 nights in Dec 2023
Response from Ben S on 21 Jan 2024
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. Its always great to hear from guests who have enjoyed their stay! We look forward to welcoming you back again soon!Kind Regards, Hotel Management

10/10 Excellent

Julija

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super good value for money when we booked. The suites are massive and very clean and comfortable. Really quick to get to the main landmarks of Sydney by car too.
Stayed 2 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Parquet

Travelled with family
Liked: Room comfort
Grande suite
Bien placé , suite grande mais le ménage de la salle de bain n’était pas au top Personnel à l’accueil très agréable et serviable
Stayed 2 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Doug

Travelled with family and small children
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great appartments however the balcony’s were unusable due to the noise from the road. The apartment itself was really good, spacious, great comfortable bed, good kitchen. Overall we were pretty happy.
Stayed 8 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Richmond

Liked: Cleanliness
Great staff. Good location
Response from Ben S on 7 Feb 2024
It's terrific that your stay at Meriton Suites Waterloo Sydney was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future! Kind Regards, Amanda Online Marketing Coordinator

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent, nothing too much trouble. Room was fantastic!!! One thing was that in our room, a window in our bedroom had no curtain, so the light in the morning woke us up, not really a complaint just wondering why??
Stayed 3 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It's great to hear that you enjoyed most aspects of your stay, however, we appreciate you passing on your concerns which inconvenienced you throughout your time with us, we will be sure to investigate these issues to improve our offering to our valued guests such as yourself.We hope you have you stay with us again soon.Kind Regards,Hotel Management.

10/10 Excellent

Julia

Stayed 2 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

4/10 Poor

Carl

Disliked: Cleanliness
Disappointment
We have stayed with Meriton Suites on many occasions BUT this time was very disappointing...( 3 night stay) The room was very run down, refrigerator door damaged, on our last day no hotwater in kitchen, bathroom basin & shower... toilet roll holder broken, some cockroaches & generally not up to standard
Stayed 3 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo once again, we appreciate your loyalty and regret to learn about your recent disappointing experience. Our sincere apologies for the issues you encountered during your three-night stay. Your feedback is invaluable, and we assure you that we take these concerns seriously. Our team is committed to addressing and rectifying the issues you've highlighted to ensure a more enjoyable experience for future stays. Thank you for bringing this to our attention, and we hope to have you stay again in the future to experience the high standards that Meriton Suites is much better known for.Kind Regards,Hotel Management.

10/10 Excellent

Ka Yan

Stayed 2 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Narelle

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a two room apartment. Plenty of space. Cooking facilities were great. A plus all the way
Stayed 2 nights in Nov 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, great location, a lot of restaurants and cafes nearby.
Stayed 2 nights in Dec 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location , although it looks like its had some up grades to give it a nice fresh look and vibe the details of the cupboard in the kitchen are a bit rough and the hole in the bedroom wall opening to the living room has me puzzled. Overall a great stay would i stay here again.... absolutely
Stayed 2 nights in Nov 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It's great to hear that you enjoyed most aspects of your stay, however, we appreciate you passing on your concerns which inconvenienced you throughout your time with us, we will be sure to investigate these issues to improve our offering to our valued guests such as yourself.We hope you have you stay with us again soon.Kind Regards,Hotel Management.

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff, great room layouts and designs
Stayed 3 nights in Nov 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good property, easy to get to by public transit. Would recommend
Stayed 3 nights in Nov 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Meriton was a great find. Walking distance to concerts at Allianz stadium and the SCG. Will definitely be back
Stayed 1 night in Oct 2023
Response from Ben S on 28 Dec 2023
Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to city
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great first stay we will definitely return. Felt very safe and secure. Great view across to the golf course from the balcony. Very comfortable beds and spacious rooms.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, amenities
Sliding door is not secure. The door lock can easily become unlocked after a couple of rattles from the door handle.
Stayed 5 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with partner
Very handy to the city centre and harbour.
Stayed 7 nights in Sep 2023

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
The bed was really uncomfortable, tv didn’t work, but the size was good
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela

Travelled with family
Liked: Property conditions & facilities
Love this property was amazing Clean and roomy Would definitely stay here again
Stayed 2 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Ian

Stayed 1 night in Sep 2023

6/10 Okay

Bradley

Travelled with partner
Just not a 4 star let alone 5-star property as advertised.
Stayed 6 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It saddens us when we receive reviews such as yours as we pride ourselves on offering exceptional experiences to our guests. Members of our Guest Service team are available onsite 24/7 to make sure your stay is comfortable, please don’t hesitate to contact them during your stay for any assistance required. We value your feedback and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a PERFECT spot to stay for our first time in Sydney and there is a lot of cafes and grocery stores around. The amenities were great as well.
Stayed 7 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

8/10 Good

Gourav Kumar

Liked: Cleanliness, property conditions & facilities
Nice and clean property for stay
Stayed 2 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

justin

Stayed 4 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
Thank you for your rating!

10/10 Excellent

Andre

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good we are a return customer
Stayed 3 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

8/10 Good

Zhijun, Canberra

Stayed 1 night in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
Thank you for your rating!

10/10 Excellent

Gurmeet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and very well appointed.
Stayed 1 night in Aug 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

Michelle G

Travelled with family
Liked: Cleanliness, room comfort
Overnight Footy Trip
This was another overnight 'Footy" trip. We always try to stay at the Meriton Waterloo as its a short walk to the SCG, the price is very reasonable and there are plenty of amenities close by food, drink and shopping. The rooms are very modern and roomy and you will struggle to hear any noise at all, no matter where you are located in the building. We' be back....
Stayed 1 night in Aug 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place for what we needed,will use again
Stayed 1 night in Aug 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice unit, great staff
Stayed 2 nights in Aug 2023
Response from Amanda Online Marketing Coordinator on 29 Sept 2023
It's wonderful that your stay at Meriton Suites Waterloo was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future!