Courtyard

Reviews of Manor Boutique Hotel Sydney

4 out of 5
Manor Boutique Hotel Sydney
86 Flinders Street, Darlinghurst, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 800 reviews" "
Rating 8 - Good. 329 out of 800 reviews" "
Rating 6 - Okay. 104 out of 800 reviews" "
Rating 4 - Poor. 27 out of 800 reviews" "
Rating 2 - Terrible. 12 out of 800 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Facility unique is in old fashion, clean and the receptionist is accomodating.

4/10 Poor

Neil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location, but the room we stayed has cockroaches at night.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Donata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and good location. A very pleasant stay.

6/10 Okay

James

8/10 Good

Dallas

Stayed 1 night in Nov 2022

6/10 Okay

Girish

Travelled with family
Liked: Staff & service
It could have been so much better....
The concept of Boutique Hotel in the name, gave us high expectations of what to expect. Being an older construction, it had some elements missing such as modern shower mixers, sufficient shower pressure, exhaust fans in the toilet, and sound proof window casing. The restaurant facility was also closed. The WiFi signal was of low intensity and kept dropping every now and then. Plumbing issues, sounds permeating through walls & ceilings, springy & low soft mattress with insufficient firmness, spotty / unattractive shower curtains, no intercom facility to speak to a receptionist or housekeeper, were all causes for discontent and customer dissatisfaction.
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for price
Room was well equiped, quaint but had some maintenance issues like curtains not closing properly and the shower was unfortunately very cold.
Stayed 1 night in Oct 2022

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
19th century Charm.
If you can get past the holes in the carpet, and the dilapidated bannister rails, the 165yr old property is magical. 4m ceilings, and period furnishings make your stay memorable. The traffic and lack of ANY parking close by are less appealing, but I would go back anytime. Wonderful staff.
Stayed 1 night in Oct 2022

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service
The location was close to bus routes and eating places. Very comfortable bed. The bathroom was very tired and rundown. It was very noisy at night with people coming and going all night.
Stayed 2 nights in Oct 2022

8/10 Good

Muriel

Stayed 3 nights in Oct 2022

8/10 Good

Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2022

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little quaint property. Would stay there again. However I would ask that the cleaners wait untill checkout time before vacuuming in next room or upstairs. Building is old with thin walls. Not easy to sleep.
Stayed 2 nights in Oct 2022

6/10 Okay

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say at all . But the room have no bowl as the cereal was provided . Bedroom is nice and comfortable.
Stayed 1 night in Sep 2022

8/10 Good

Kym

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for events at Allianz Stadium. Very helpful, friendly staff, able to provide a personalised service. Quiet environment and clean amenities.
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

s

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good very bad, not clean, layout was rubbish, beding very old, property very old fashion, overall disappointed not want full refund
Stayed 1 night in Sep 2022

8/10 Good

Janet

Stayed 1 night in Aug 2022

6/10 Okay

Craig

Stayed 2 nights in Aug 2022

2/10 Terrible

soopaya govinda

Stayed 1 night in Aug 2022

6/10 Okay

Leoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. It was conveniently located for my needs. However, there was no hot water in the shower.
Stayed 1 night in Aug 2022

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very friendly and we got lucky getting a parking spot. There was no full flush on the toilet, bathroom is old but great shower.
Stayed 1 night in Jul 2022

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room flooded, didn’t get notified prior to arrival. Staff not helpful, left & went elsewhere. Waste of time, never again
Stayed 1 night in Jul 2022

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort
Rundown but good
Good place to stay: close to Taylor Square with lots of cafes and restaurants. Once a nice old building but now rather tired and desperately in need of some maintenance. Good bathroom with a bath, but broken rotten window sill. Comfortable bed and nice furnishings except shabby stained couch and badly stained walls. A shame that this place has been allowed to run down. Still, it was clean and comfortable and reasonably priced, and staff were very pleasant and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place with an old-style decoration with amazing furniture and artwork, super clean. I have been staying here for 2 years now, and the experience is always the same.
Stayed 1 night in May 2022

2/10 Terrible

Avinash

Stayed 1 night in May 2022

4/10 Poor

Lyndie

Travelled with family
Disliked: Staff & service
Checking in was not pleasant. Rude reception staff. Very clean property & comfortable bed.
Stayed 1 night in Apr 2022

2/10 Terrible

Kim

Stayed 1 night in Mar 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Azhar

Business traveller
Liked: Property conditions & facilities
The hotel needs an update also the smell of the carpet is not pleasant at all, Updating makes the place much better and make u gain more guests. Kind regards
Stayed 1 night in Jan 2022

6/10 Okay

Robert

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice place, close to the city, good rates However, the shower and shower curtain needs a good clean. Visible mould.
Stayed 1 night in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel looks great but although the staff were excellent and responsive to requests immediately, the hotel is tired. Perhaps a result of 2 years of COVID? The towel rail fell off the wall because the ‘grub’ screw was missing , sorry I didn’t have time to report this, I just put it back. There was no milk to have a coffee , and I couldn’t close the main curtains. The bed looked fabulous and was beautifully made and clean … but the mattress was uncomfortable, it needs a topper as springs are felt .. and I’m a light weight! It was very convenient location for my requirements and I found getting there straightforward, but I probably won’t stay again , a pity because it has HUGE potential. I would have preferred to give a great review, but this is my honest feedback hoping it helps.
Stayed 1 night in Dec 2021
Response from Front Desk Reception on 13 Dec 2021
Dear Rosemary, Thank you for your review. We do apologize that we cannot reach your expectation for your stay with Manor House Boutique Hotel. We will use you feedback to improve the hotel in the future and we hope we still have the chance to welcome you at Manor Boutique Hotel. Kind Regards, The Manor Boutique Hotel

6/10 Okay

Raelene

Stayed 2 nights in Dec 2021
Response from Front Desk Reception on 13 Dec 2021
Dear Guest, Thank you for your review. We do apologize that we cannot reach your expectation for your stay with Manor House Boutique Hotel. We will use you feedback to improve the hotel in the future and we hope we still have the chance to welcome you at Manor Boutique Hotel. Kind Regards, The Manor Boutique Hotel

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, felt like I was in a beautiful B&B in the Blue Mountains. The room was much bigger than I anticipated. Beds were very comfortable and staff were extremely helpful resolving my parking issue.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a heritage site fabulous decor very comfortable bed great location
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Beautiful old building with original fixtures. How ever they have not been looked after, such a shame. The side bed was far too small for my 17 year old son and there was no doona or pillow for him. No face washers and odd but the body wash was out of date. Staff were lovely, check in was easy, room was quiet. Just needed more linen.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Liked the old world charm of the property. The location was perfect for the football at the SCG. Bed was comfortable and the room had everything that you need. The staff were helpful and friendly.Parking is a different matter. The on-site parking is the narrow driveway that could maybe fit 4 cars. Although I was told it was full there was only 1 car parked there my whole stay. Once you drive into this driveway reversing out into 3 lanes of traffic is not much fun. Having said that the off site parking is only a short walk from the property. Overall I would stay here again but go directly to the parking station 1st.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible sound quality on the TV. Not allowed to use the TV in the lounge after 9.00 pm. Loose sloping shelf in the bathroom. One cockroach.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good clean hotel
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit of old world charm in Sydney. Very good size room and ensuite with period furniture and fittings.
Stayed 1 night in Mar 2021

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness
yellowed quilt on bed...not nice!
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Better than expected and will return.
Stayed 2 nights in Mar 2021

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Close to city
Stayed 1 night in Feb 2021

8/10 Good

Wahib

Stayed 1 night in Feb 2021

10/10 Excellent

Jodi, Hunter Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to city. Lovely staff. Was able to park right in front of hotel for free on the weekend.
Stayed 1 night in Dec 2020

10/10 Excellent

Mary, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage feel and the chandeliers, old charm. Lovely fittings.
Stayed 1 night in Dec 2020
Response from The Manor Boutique Hotel on 3 Dec 2020
Dear Guest, Thank you for your review. We really appreciate your stay with us and we are very happy that you enjoyed it in general. We will work harder for the parts that we fall short to deliver a better guest experience in your next visit. Warm Regards, The Manor Boutique Hotel