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Reviews of Fiori Apartments

3.5 out of 5
Fiori Apartments
13 - 15 Hassall Street, Parramatta, NSW

Reviews

6.4
Rating 10 - Excellent. 112 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 270 out of 1001 reviews" "
Rating 4 - Poor. 184 out of 1001 reviews" "
Rating 2 - Terrible. 114 out of 1001 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. This is the third time we’ve stayed here. Very convenient place to stay.
Stayed 1 night in Mar 2024

4/10 Poor

Joonas

Stayed 1 night in Jan 2024

8/10 Good

Nick

Liked: Staff & service
Convenient location for my triip
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff helpful. Suite tired and various things need attention. Facilities mediocre- we had to ask for glasses. Location excellent for us.
Stayed 2 nights in Nov 2023

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing was the location The unit had almost no television input 2 channels only which constantly broke The balcony was cover with pigeon dropping there was a table out there but no chairs The toilet holder in th bath was broken and inthe lounge room there was an old broken and sagging leather 3 seater . The bed was okay
Stayed 4 nights in Oct 2023

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Centrally located so catching a train is quick. Nice view on the 13th floor. The unit was dirty and in desperate need of an upgrade with many things broken or missing. A lounge or comfortable chairs would be nice too.
Stayed 2 nights in Sep 2023

6/10 Okay

Brian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and needs a clean & maintenance.
Stayed 2 nights in Oct 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Good price in a good location Looking tired and worn Door closer didn't work properly No towel rail
Stayed 2 nights in Sep 2023

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely, room was immaculate but there were a few maintenance issues. Very apologetic when I told them though.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Noisy and tired - I will not stay again
The room was tired but relatively clean. The whole building smelt of cooking smells (onion, garlic, curry) which I could not get rid of by opening the doors. The worst part was the amount of noise! My neighbours came home and woke me up at 10:30pm and proceeded to play basketball in their apartment, slam doors, yell loudly and generally make a nuisance of themselves until 2am! I yelled out to them at one point to keep it down but to no avail. The management should be on top of this. I will never stay again.
Stayed 1 night in Jul 2023

2/10 Terrible

daniel

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sarahjane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2023

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible dirty unclean afrAid to touch anything
Stayed 1 night in Jul 2023

8/10 Good

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the easy access to Parramatta Train Station and Westfield Parramatta. The staff were friendly and helpful particularly Jane. However, our apartment was grubby and needed a deep clean and a makeover. The bedsheets were clean but the doona and blankets were stained. The bath tub surrounds need immediate attention. The state of the facilities was in direct contrast to the friendly and efficient staff. The oven’s dials couldn’t be read so I accidentally burnt our dinner. Jane from maintenance was very quick to remedy the situation and provide a portable oven. She also called an electrician to fix the light in the kitchen when a new bulb wouldn’t work. The staff were attentive and not responsible for the state of the apartment. I don’t believe the owners of this apartment complex are meeting the hygiene and cleanliness standards required for accommodation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Julie

Stayed 1 night in Jun 2023

6/10 Okay

pradyumna reddy

Stayed 2 nights in Jun 2023

2/10 Terrible

Michael

Stayed 2 nights in Jun 2023

6/10 Okay

Tarun

Stayed 1 night in Jun 2023

4/10 Poor

Michael kok mun

Travelled with family
Disliked: Cleanliness
A bit dirty and run down
Stayed 3 nights in Mar 2023

4/10 Poor

Tania

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not what anything like the pictures
Stayed 1 night in Mar 2023

2/10 Terrible

Greg

Stayed 1 night in Feb 2023

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Sue

Business traveller
Liked: Staff & service, amenities
Check in time stated 2pm-5pm but I could check in late, apartment needed some work (broken bathroom light above mirror, exhaust fan not working in bathroom, smoke alarm missing), extremely noisy from 7am, as high rise construction very close by.
Stayed 5 nights in Feb 2023

8/10 Good

Denny

Travelled with partner
Liked: Property conditions & facilities
Good location. Handy to Riverside Theatre. Clean. Could use some character (paintings, greenery on balcony). Very minimalist. However, supplied all wants and needs.
Stayed 1 night in Feb 2023

2/10 Terrible

Anthony

Stayed 1 night in Feb 2023

6/10 Okay

Shaun

Stayed 2 nights in Feb 2023

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly maintained. Stains on carpet and walls. Furniture was unusable due to worn fabric on lounge. Bathroom was unhygienic
Stayed 1 night in Feb 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Natasha

Stayed 1 night in Dec 2022

8/10 Good

David

Stayed 1 night in Nov 2022

4/10 Poor

Natalie

Business traveller
Disliked: Property conditions & facilities
It was cheap and fine … but not particularly nice. Tv didn’t have reception. Shower door was falling off. Lots of chipped paint. A strange smell throughout the property. But overall… manageable and the cheapest I could find at the time.
Stayed 1 night in Nov 2022

10/10 Excellent

susan

Stayed 1 night in Nov 2022

8/10 Good

Mick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to train station and shopping

6/10 Okay

Jeffrey

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Fiori Apartments is a bit tied needs work to bring it up to a good standard it had cockroaches only good thing with this place is location.
Stayed 14 nights in Sep 2022

4/10 Poor

Cian

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Noisy and smelt like curry due to neighbouring apartments and strong cooking spices. Very unhelpful front desk staff. Wouldn’t stay again
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Very very tired property. The amount of pigeon excrement and filth on the patio made it unusable. Very sad property.
Stayed 2 nights in Sep 2022

8/10 Good

James

Business traveller
Liked: Staff & service, room comfort
I wish parking was included in the rate so we are comparing places that do with places that don't charge.
Stayed 2 nights in Sep 2022

8/10 Good

Alex

Stayed 1 night in Aug 2022

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well below acceptable.
Stayed 2 nights in Aug 2022

4/10 Poor

karine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs a proper cleaning especially the bathroom - staff was friendly
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with family and small children
Was not able to check in
Stayed 1 night in Jul 2022

8/10 Good

Ash

Business traveller
Liked: Cleanliness, staff & service
Good for a quick business trip. Clean sheets and linen, friendly staff at the front desk. Bathrooms could do with new grout but it was a clean easy stay
Stayed 2 nights in Jun 2022

2/10 Terrible

rizael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
This was the worst ever accomodation I have ever stayed in. I’m appalled by their audacity to even rent these places, cups were filthy, walls had holes, tiles broken, blinds are all stained.
This was the cup they had in cupboard
Mould and filth I couldn’t even shower it was so dirty
Hole above bed
Curtains held up by tape
Stayed 3 nights in Jun 2022

4/10 Poor

Amy

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was nothing unique or particularly likeable about the property. It was central to Parramatta city, and therefore close to transport and food.
Stayed 1 night in Jun 2022

2/10 Terrible

karen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to upload some photos on the state of the rooms. It was late when i checked in and could not find another room at such short notice, the bathroom and all the rooms were putrid. There were even cup marks and hair on the bath, someone had clearly used it. It was a slum and I deserve a refund for a sleepless night, I was too disgusted to sleep, floors were dirty, toilets and bathroom full of dust and dirt. Balcony putrid, couch with tears in it and smelt, sheets did not even fit the mattress. I also questioned why they took a photo copy of my drivers license and told them it was illegal I want a refund
Stayed 1 night in Jun 2022

6/10 Okay

Rick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to train station
Stayed 2 nights in May 2022

4/10 Poor

Philip

Stayed 1 night in Mar 2022

6/10 Okay

Yogeshwar

Liked: Staff & service
Stayed 15 nights in Feb 2022