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Reviews of El Toro Motor Inn

3 out of 5
El Toro Motor Inn
6 Homepride Ave, Warwick Farm, NSW

Reviews

6.8
Rating 10 - Excellent. 89 out of 512 reviews" "
Rating 8 - Good. 159 out of 512 reviews" "
Rating 6 - Okay. 151 out of 512 reviews" "
Rating 4 - Poor. 73 out of 512 reviews" "
Rating 2 - Terrible. 40 out of 512 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a bit of updating but everything was good otherwise. Staff was friendly and helpful. Room was clean and no problems. Only real negative was no Wifi in room but thats more a nitpick than a real problem
Stayed 1 night in Mar 2024
Response from Bron on 18 Mar 2024
Hi Rodney, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes this property is dated. Yes the beds could be updated (although perfectly comfy to sleep on). Yes some work needs to go into the property. But...... we had a wonderful stay at El Toro. The staff were amazing, friendly and helpful. Our room was serviced daily. The room was clean (although the carpet is stained... but its ok we didnt have to sleep or eat off the carpet). The Mexican restaurant next door was amazing! Shame its not open every night. The little cafe across the carpark did a great meal up till 3pm. A short walk to Westfield mall. Bus stop right outside. Quiet. Only heard bar next door when we went outside. Bar staff were friendly and great to chat to. Good bar food there too. For the price we paid we were extremely happy especially after reading some pretty bad reviews. Pool was closed but we werent expecting one anyway. Would be amazing to see the renos start and be able to come back and enjoy the pool. Would we stay again? Yes! A bed is just a bed but an experience is priceless.
Stayed 4 nights in Feb 2024
Response from Bron on 27 Feb 2024
Hi Dean,Thank you for your review and it was pleasure meeting yourself and your family. We hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

Pania

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The photos online, show this as quite a nice place to stay. It was quite run down and felt very unclean. Also still trying to get my bond refunded
Stayed 3 nights in Dec 2023
Response from Bron on 11 Feb 2024
Hi Pania, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

10/10 Excellent

Paayal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and hospitable
Stayed 1 night in Jan 2024
Response from Kim on 14 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

NATTHAPHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on 14 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Disliked: Amenities, property conditions & facilities
Response from Kim on 12 Jan 2024
Hi,Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

Alifiya

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very very old carpets and furniture. Need a good renovation. Smelly rooms. Would not recommend
Response from Kim on 12 Jan 2024
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Lorraine

Disliked: Amenities, property conditions & facilities
The room faced the bar which the noise made sleeping impossible. The room smelt of old cigarettes and beer. Friendly welcome Value for money spent
Response from Kim on 30 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Alifiya

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Carpet needs to be upgraded. The room we stayed for first night had a mouldy smell, couldn't sleep a minute. Air conditioner had no knob and definitely need upgrade
Response from Kim on 28 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Julie Ann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on 30 Dec 2023
Thank you for your feedback.

6/10 Okay

Chisom Agatha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has strong cigarette smoke stench, i couldn't sleep there, i had to sleep elsewhere. To worsen the case, the next day three staff were smoking close to the rooms downstairs and my car was parked there. I had to hold my breath to get to my car. I have nothing against smoking but please respect other people while you are at it some of us are not super strong like you.
Stayed 1 night in Dec 2023
Response from Kim on 28 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Eugenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area needs to be repaved. The mattresses need to be turned over. Refrigerator needs to be defrosted.
Stayed 4 nights in Dec 2023
Response from Kim on 28 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable shower needs a barrier to stop water from flooding bathroom. Every thing else was very good and good value for price.
Stayed 1 night in Dec 2023
Response from Bron on 9 Dec 2023
Hi,Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Bron on 11 Feb 2024
Hi SteveThank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

mohamad

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom dirty,noisy air condition Bad beds for sleeping
Stayed 1 night in Nov 2023
Response from Bron on 9 Dec 2023
Hi, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

2/10 Terrible

Ben

Business traveller
Disliked: Amenities
the bathroom has huge mounds of silicone instead of shower rails & the musty smell is horrendous. I provided feedback the night I arrived however there was no outcome to this I would rather stay in my car or a park bench then sleep here ever again
Stayed 4 nights in Oct 2023
Response from Bron on 5 Nov 2023
Hi Ben , We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel may be bit old, and it looks bit neglected. But, it is perfectly clean. I will have this hotel as may first choice for visit to West Sydney.
Stayed 2 nights in Oct 2023
Response from Bron on 26 Oct 2023
Hi, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property may be outdated and it needs some refurbishment. But, it is perfectly clean, it is very easy for parking, and the location is very handy within Liverpool. Having in mind that is very affordable, we will not hesitate to stay here again.
Stayed 3 nights in Oct 2023
Response from Kim on 23 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Denise

comfortable but disappointed there was no microwave - bed a bit soft
Stayed 1 night in Oct 2023
Response from Kim on 14 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim on 10 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Sep 2023
Response from Bron on 27 Sept 2023
Hi Mark, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs were very helpful to check in. Club just beside the hotel mate noise till very late (2am) with loud music, difficult to fall a sleep. Carpet and chairs had many stains. No drinking waters on the room.
Stayed 1 night in Sep 2023
Response from Kim on 24 Sept 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Bronwyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This motel was worse than I expected, the rooms had a horrible odour and were not very clean.
Stayed 1 night in Aug 2023
Response from Kim on 22 Sept 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top spot. Convenient.
Stayed 1 night in Sep 2023
Response from Kim on 20 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ji Hyun

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Kim on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vlado

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good value for money Cleaners are awesome making our bed every day and leaving clean towels Negative: Was so windy that rubish coming under the door and the fella next door in room number 7 was smoking all night and somehave smoke was coming to our room. Overall was really good stay
Stayed 4 nights in Sep 2023
Response from Bron on 9 Sept 2023
Hi Vlado, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

6/10 Okay

Kathy

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was as clean as an old property can be, heater/cooler was half hanging off. Room was not like the pictures, but we had a good comfy bed. Staff were very nice and made me feel welcome.
Stayed 1 night in Sep 2023
Response from Bron on 8 Sept 2023
Hi Kathy, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kim on 7 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Congenial interaction with Bronwyn in Reception, and duty manager, Some bedside lights not working; wardrobe door sticking; items in fridge get wet from water dripping from open-front freezer box; TV screen had one row and one column of pixels not working although remainder of picture faultless; toilet cistern might need new flush washer as there is slight run of water into bowl continuously; some damage to carpet in a few areas.
Stayed 2 nights in Aug 2023
Response from Bron on 4 Sept 2023
Hi Tony, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

6/10 Okay

Eugenio

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Easy access and car park. Didn’t like tv, hard to find tv programs
Stayed 2 nights in Aug 2023
Response from Bron on 15 Aug 2023
Hi, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

4/10 Poor

Michelle

Travelled with family
Liked: Amenities
Carpet was dirty but bed linen and bathroom were spotlessly clean.
Stayed 1 night in Aug 2023
Response from Bron on 14 Aug 2023
Hi, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

6/10 Okay

Adrian

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service is good but property is basic. Heater controls removed (or broken?), fridge super noisy, pillows lumpy. It does however come at a price below most of the market and met all my needs. If accommodation is just somewhere to sleep and wash this fits the bill
Stayed 4 nights in Aug 2023
Response from Kim on 12 Aug 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Daniel

Business traveller
Liked: Staff & service
good food close by, basic but clean
Stayed 1 night in Aug 2023
Response from Bron on 9 Aug 2023
Hi, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Bron on 8 Aug 2023
Hi, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

8/10 Good

Colin

Liked: Cleanliness, staff & service
The location was perfect god my needs. The staff were excellent, particularly due to a delayed check in. The bed was clean, no abnormal smells and all I needed for a quick stay.
Stayed 1 night in Aug 2023
Response from Bron on 2 Aug 2023
Hi Colin, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

4/10 Poor

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated needs big upgrade office staff excellent
Stayed 1 night in Jul 2023
Response from Bron on 31 July 2023
Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Bron on 31 July 2023
Hi Ron, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very very helpful front desk manager.
Stayed 1 night in Jul 2023
Response from Bron on 19 July 2023
Hi Jamie, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
OMG this place is definitely due for refurbishment, which I understand will be happening shortly. That being said, the lady at reception was lovely, beds were comfortable, everything was clean enough (except the carpet), just everything old and worn. But it was also the cheapest around and we found no issues for the night.
Stayed 1 night in Jul 2023
Response from Kim on 13 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Quang man

Business traveller
Good
Good
Stayed 1 night in Jul 2023
Response from Kim on 13 July 2023
Hi, Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

6/10 Okay

Kieran

Liked: Staff & service
Disliked: Property conditions & facilities
Flooring was disgusting
Stayed 1 night in Jul 2023
Response from Kim on 5 July 2023
Hi Kieran, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023
Response from Bron on 25 July 2023
Hi Andrea Thank you for your review and we hope you stay with us again. Kind Regards, El Toro Motor Inn Management.

10/10 Excellent

Barbara

Travelled with partner
Staff were very helpful and pleasant to deal with. the room was clean and tidy and well equipped with plenty of tea and coffee and milk supplied. The bathroom had been revamped but the shower screen was too small and allowed water to flow over the bathroom floor, other than this minor problem the hotel was fine
Stayed 1 night in Jun 2023
Response from Kim on 29 June 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for early morning access to Liverpool hospital
Stayed 1 night in Jun 2023
Response from Kim on 3 July 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Terry

Disliked: Cleanliness, property conditions & facilities
The bed was comfortable enough but the rest of the place was disappointing. Destroy and rebuild would be my recommendation.
Stayed 1 night in Jun 2023
Response from Bron on 23 June 2023
Hi Terry, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management

4/10 Poor

Ba

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Kim on 19 June 2023
Thank you for your feedback.

6/10 Okay

Joy

Disliked: Property conditions & facilities
The car parking was too close
Stayed 4 nights in Jun 2023
Response from Bron on 9 June 2023
HiWe are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services.Kind Regards El Toro Motor Inn Management

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was attached to a bar and restaurant.
Stayed 4 nights in May 2023
Response from Kim on 6 June 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Staff absolutely wonderful. I can’t thank the staff enough for the help when I locked my keys in my car. The hotel it’s self was old but for the price a good 4/5. I’d highly recommend this place to anyone wanting a bed for the night or tradies looking for someplace close to sleep for the night.
Stayed 1 night in Jun 2023
Response from Kim on 5 June 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Phonesavanh

Stayed 1 night in Jun 2023
Response from Bron on 25 June 2023
Hi Phonesavanh, We are sorry you were not happy with your experience. We appreciate your feedback. It is through customer feed backs that we are able to improve our services. Kind Regards El Toro Motor Inn Management