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The property was super noisy. There was a 2 inch gap between the entry door and the floor of the room. Constant woken up by people walking in the hall or cars driving on the street. The bathroom flooded due to the drain for the shower being 5 feet away from the shower. Extremely dangerous! When we mentioned the issue yo the front desk, the refused to do anything about it. We even asked for extra towels to clean it ourself and were denied.
We rented a family room, the AC worked on a timer so didn't turn on properly. The bathroom had insects flying around. We mentioned not to clean one of the days, they cleaned anyways. Beds weren't fixed so they rolled around every time you bumped into them.
It’s quite expensive to stay here considering the location, the room itself is so basic and just what you’d expect in a motel really, the bed is on wheels, god forbid you turn over in your sleep as you’d lose your pillow from the bed moving away from the wall, the water pressure in the shower was so bad that my plumber husband said if we stay next time I’m bringing my own shower head.
It is also SO noisy, you can hear everything!! Receptionist was really lovely :)
Corinna
Stayed 1 night in Oct 2023
Response from Manager on 5 Dec 2023
Thank you for your feedback Corinna, we will be addressing your concerns and hoping you will give us another opportunity in the near future.
Staff were very, very nice. Our room was at the front of the building and we heard traffic loudly all night and morning. Not the motels' fault but we also heard the garbage disposal for ages sometime after midnight, that's how loud it was.
krystle
Stayed 5 nights in Sep 2023
6/10 Okay
Kathryn
22 Aug 2023
Liked: Cleanliness, staff & service
Terrific solution for an economical stay. Clean and safe in an industrial business district.
Great place to stay for two nights. Breakfast for $10 each a bonus plus. Delicious. Close to restaurants. Staff wonderful and helpful. Highly recommended
Verified traveller
Stayed 2 nights in Aug 2023
6/10 Okay
STEVEN
12 Aug 2023
STEVEN
Stayed 1 night in Aug 2023
8/10 Good
Helen
Business traveller
11 Aug 2023
Liked: Cleanliness, staff & service
Basic accommodation, you get what you pay for- more expensive, much nicer. Really clean, staff couldn't do enough. Could use a reno of the basic rooms- grouting coming away from the tiles around the bath made the tiles sharp. Fridge didn't work to cool in the basic room. Upgraded- better accommodation, better appointed with working appliances. Cooktop old, but overall kitchenette nice , room a nice place to stay.
The location is good, easy to park.
However, the Wifi connection is poor, unstable, and difficult to log in, also easy to be logged out.
Walk 10 minutes to Chinatown, dining is convenient.
It equips with a bathtub, which is excellent.
Chun-Lin
Stayed 3 nights in Jul 2023
10/10 Excellent
Vincent
Travelled with group
21 July 2023
Clean and tidy
Vincent
Stayed 1 night in Jul 2023
6/10 Okay
Russell
Travelled with partner
14 July 2023
Liked: Staff & service
No wifi - no glasses for water - some lights didn't work - exceptionaly small room with strange layout.
Not good value for almost A$200 a night.
Terrible conditions. Dodgy electrical wiring that could easily electrocute someone. Pubic hair in the bath. Couches were filthy, stains all over them. Not enough hot water for 4 people. Mattresses were like concrete. Fridge freezers the food. The apartment was dirty and the noise from the traffic on Liverpool road was so loud. I would not recommend staying here.
Jenny
Stayed 3 nights in May 2023
8/10 Good
Hoda, Melbourne
13 May 2023
Liked: Cleanliness, staff & service
Hoda
Stayed 1 night in May 2023
6/10 Okay
Terry
Business traveller
22 Mar 2023
Liked: Cleanliness
You get what you pay for. The room was definitely clean and the bed was very comfortable. However it was very small and because it only had air conditioning in the room was rather dank and smelly. The television was small but like I said you pay for what you get.
Disappointing price for Friday night. Room was dusty around the bed head and tables, very noisy from housekeeping trolleys outside from early each day. TV reception on a lot of Chanel’s did not work or was pixilated. Silicon around bath and vanity showed evidence of mould at the edges.
Location was great for travel to concert at Olympic Park. Walking distance to railway station and restraunts. Floor above was noisy. Could hear chairs being dragged across fllor above and stomping of tenants above. Carpet on floors would gelp dampen noise.
Nice accommodation and easy check in. Not close that close to main Burwood area, but easy drive.
Nicola
Stayed 1 night in Feb 2023
10/10 Excellent
Moon
Travelled with family
19 Feb 2023
Liked: Cleanliness, staff & service, amenities
The staff is extremely friendly.
Moon
Stayed 1 night in Feb 2023
6/10 Okay
Ross, Mudgee
Travelled with family
4 Feb 2023
Liked: Cleanliness, staff & service
Worst bed I've ever had to sleep on. Or not sleep as was the case.
Ross
Stayed 1 night in Feb 2023
6/10 Okay
Sharon
Travelled with group
3 Feb 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Comfy beds and pillows but outdated furnishings. Hair on bathroom walls. Blown light globes. Radio didn’t work. Missing tv remote. Advertised Foxtel but couldn’t find any channels ( actually could only get a handful of regular channels ). Bathroom needs a full overhaul. It did us fine as we were only there to sleep, but wouldn’t do an extended stay.
Nice & quiet suburb to stay near to public transport frequently to the CBD. Hotel customer service was good and special shout to the housekeeping staff which was frequent and great even during public holidays.
The cafeteria below was reasonably priced and had nice breakfast options.