Two Bedroom Apartment

Reviews of Comfort Inn & Suites Burwood

4 out of 5
Comfort Inn & Suites Burwood
117 Liverpool Road, Burwood, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 593 reviews" "
Rating 8 - Good. 267 out of 593 reviews" "
Rating 6 - Okay. 119 out of 593 reviews" "
Rating 4 - Poor. 35 out of 593 reviews" "
Rating 2 - Terrible. 14 out of 593 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Keran

Over priced for what it is
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Erika

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was super noisy. There was a 2 inch gap between the entry door and the floor of the room. Constant woken up by people walking in the hall or cars driving on the street. The bathroom flooded due to the drain for the shower being 5 feet away from the shower. Extremely dangerous! When we mentioned the issue yo the front desk, the refused to do anything about it. We even asked for extra towels to clean it ourself and were denied.
Stayed 4 nights in Feb 2024

6/10 Okay

Raymond, San Mateo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We rented a family room, the AC worked on a timer so didn't turn on properly. The bathroom had insects flying around. We mentioned not to clean one of the days, they cleaned anyways. Beds weren't fixed so they rolled around every time you bumped into them.
Stayed 4 nights in Feb 2024

8/10 Good

Battogtokh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 6 nights in Jan 2024

4/10 Poor

Ivy

Stayed 1 night in Dec 2023

8/10 Good

Grant

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Family room was spacious. Good ammenities within room. Air con was great.
Stayed 1 night in Dec 2023

6/10 Okay

Dawn Renee

Travelled with family
Cleanliness was average. Housekeeping did not clean our room daily.
Stayed 10 nights in Nov 2023

6/10 Okay

Veli

Travelled with partner
Everything looks okay
Stayed 4 nights in Nov 2023
Response from Manager on 5 Dec 2023
Thank you for the feedback.

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
Average property
Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Cec

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth cruisey chilaxing environment. Lovely staff.
Stayed 14 nights in Nov 2023
Response from Zeina Manager. on 20 Nov 2023
Thank you for your feedback. looking forward to your stay with us again.

8/10 Good

Peter

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Proximity to hospital easy to navigate to premises,not many places to eat but did find a lovely tia restaurant close.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in burwood
The basics are all good. Friendly and helpful staff. Good location to burwood chinatown.
Stayed 1 night in Oct 2023
Response from Manager on 5 Dec 2023
Thank you for the feedback.Looking forward to your stay with us again.

10/10 Excellent

SHAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean & comfortable hotel if you need accommodation for the local area
Stayed 5 nights in Oct 2023
Response from Manager. on 5 Dec 2023
Thank you for the feedback Shayne.We hope to have you stay with us again.

6/10 Okay

Corinna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s quite expensive to stay here considering the location, the room itself is so basic and just what you’d expect in a motel really, the bed is on wheels, god forbid you turn over in your sleep as you’d lose your pillow from the bed moving away from the wall, the water pressure in the shower was so bad that my plumber husband said if we stay next time I’m bringing my own shower head. It is also SO noisy, you can hear everything!! Receptionist was really lovely :)
Stayed 1 night in Oct 2023
Response from Manager on 5 Dec 2023
Thank you for your feedback Corinna, we will be addressing your concerns and hoping you will give us another opportunity in the near future.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Oct 2023
Response from Manager on 5 Dec 2023
Thank you so much for your kind feedback Brooke.

10/10 Excellent

David

Stayed 2 nights in Sep 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Bryce

Stayed 3 nights in Sep 2023

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms with plenty of seating
Stayed 1 night in Sep 2023

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great air conditioning
Stayed 1 night in Sep 2023

6/10 Okay

krystle

Business traveller, Travelled with partner
Liked: Staff & service
Staff were very, very nice. Our room was at the front of the building and we heard traffic loudly all night and morning. Not the motels' fault but we also heard the garbage disposal for ages sometime after midnight, that's how loud it was.
Stayed 5 nights in Sep 2023

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Terrific solution for an economical stay. Clean and safe in an industrial business district.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn and Suites. Burwood NSW
Great place to stay for two nights. Breakfast for $10 each a bonus plus. Delicious. Close to restaurants. Staff wonderful and helpful. Highly recommended
Stayed 2 nights in Aug 2023

6/10 Okay

STEVEN

Stayed 1 night in Aug 2023

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service
Basic accommodation, you get what you pay for- more expensive, much nicer. Really clean, staff couldn't do enough. Could use a reno of the basic rooms- grouting coming away from the tiles around the bath made the tiles sharp. Fridge didn't work to cool in the basic room. Upgraded- better accommodation, better appointed with working appliances. Cooktop old, but overall kitchenette nice , room a nice place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
Lovely warm welcome from the staff & the best breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Chun-Lin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is good, easy to park. However, the Wifi connection is poor, unstable, and difficult to log in, also easy to be logged out. Walk 10 minutes to Chinatown, dining is convenient. It equips with a bathtub, which is excellent.
Stayed 3 nights in Jul 2023

10/10 Excellent

Vincent

Travelled with group
Clean and tidy
Stayed 1 night in Jul 2023

6/10 Okay

Russell

Travelled with partner
Liked: Staff & service
No wifi - no glasses for water - some lights didn't work - exceptionaly small room with strange layout. Not good value for almost A$200 a night.
Stayed 1 night in Jul 2023

10/10 Excellent

Charo

Stayed 3 nights in Jun 2023

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible conditions. Dodgy electrical wiring that could easily electrocute someone. Pubic hair in the bath. Couches were filthy, stains all over them. Not enough hot water for 4 people. Mattresses were like concrete. Fridge freezers the food. The apartment was dirty and the noise from the traffic on Liverpool road was so loud. I would not recommend staying here.
Stayed 3 nights in May 2023

8/10 Good

Hoda, Melbourne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Terry

Business traveller
Liked: Cleanliness
You get what you pay for. The room was definitely clean and the bed was very comfortable. However it was very small and because it only had air conditioning in the room was rather dank and smelly. The television was small but like I said you pay for what you get.
Stayed 3 nights in Mar 2023

10/10 Excellent

Deborah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The reception was welcoming and helpful. Room was spotless and comfortable. All amenities were provided.
Stayed 1 night in Mar 2023
Response from ZEINA...MANAGER on 12 Mar 2023
THANK YOU FOR THE FEEDBACK.LOOK FORWARD TO HAVING YOU STAY WITH US AGAIN.

6/10 Okay

Vanessa

Stayed 1 night in Mar 2023

6/10 Okay

David

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disappointing price for Friday night. Room was dusty around the bed head and tables, very noisy from housekeeping trolleys outside from early each day. TV reception on a lot of Chanel’s did not work or was pixilated. Silicon around bath and vanity showed evidence of mould at the edges.
Stayed 2 nights in Feb 2023

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great ,very helpful fast check-in. Comfortable bed ! Will definetly stay again
Stayed 1 night in Feb 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for travel to concert at Olympic Park. Walking distance to railway station and restraunts. Floor above was noisy. Could hear chairs being dragged across fllor above and stomping of tenants above. Carpet on floors would gelp dampen noise.
Stayed 2 nights in Feb 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Clean. Close to Pubs, Olympic Park and Westfields. Friendly staff. Comfy beds!
Stayed 2 nights in Feb 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation and easy check in. Not close that close to main Burwood area, but easy drive.
Stayed 1 night in Feb 2023

10/10 Excellent

Moon

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is extremely friendly.
Stayed 1 night in Feb 2023

6/10 Okay

Ross, Mudgee

Travelled with family
Liked: Cleanliness, staff & service
Worst bed I've ever had to sleep on. Or not sleep as was the case.
Stayed 1 night in Feb 2023

6/10 Okay

Sharon

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Comfy beds and pillows but outdated furnishings. Hair on bathroom walls. Blown light globes. Radio didn’t work. Missing tv remote. Advertised Foxtel but couldn’t find any channels ( actually could only get a handful of regular channels ). Bathroom needs a full overhaul. It did us fine as we were only there to sleep, but wouldn’t do an extended stay.
Stayed 1 night in Feb 2023

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in the suburbs
Nice & quiet suburb to stay near to public transport frequently to the CBD. Hotel customer service was good and special shout to the housekeeping staff which was frequent and great even during public holidays. The cafeteria below was reasonably priced and had nice breakfast options.
Stayed 6 nights in Dec 2022