Ratings based on 3,213 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 24/06/2019
Friendly staff. Our room was available ahead of standard check in time.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 24/06/2019
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 20/06/2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18/06/2019
1 out of 5
by A verified traveller

Posted 17/06/2019
The staff in the restaurant is very rude and races , she looks after her own people her name is Ling .. I booked for breakfast and she put all her people in front of the que which I came with my partner before all this people she put in front of us , very disappointed and not really happy with the service.
5 out of 5
by A verified traveller from Adelaide

Posted 16/06/2019
Excellent location close to the Rocks and Circular Quay. Short walk to Darling Harbour. Buffet breakfast great. Roo clean and modern. Staff friendly and helpful. Provided umbrellas whe. It was raining a great touch.
5 out of 5
by A verified traveller

Posted 16/06/2019
Great location very clean and great choice for meals
3 out of 5
by A verified traveller

Posted 16/06/2019
Room was booked with a city view but we literally looked right into a wall, couldn’t see either side and made the room very dark even when curtains were open. Very disappointing.
3 out of 5
by A verified traveller

Posted 16/06/2019
I had booked this room to celebrate my partner’s birthday prior to checking my phone to organise a surprise of champagne and concierge and offered a birthday cake to go into the room once we checked it also at the time when speaking with concierge I had confirmed valet parking as we will be arriving at 5:40 6pm and Vivid was on
4 out of 5
by A verified traveller from Singapore

Posted 13/06/2019
Convenient, walking distance to Opera House and Bridge