Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)
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Reviews of Swissotel Sydney

5 out of 5
Swissotel Sydney
68 Market Street, Sydney, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, within walking distance to everything.
Stayed 3 nights in Mar 2024
Response from Swissôtel Sydney Team on 16 Apr 2024
Dear Tai,Thank you for reviewing your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Good

Suyi

Liked: Cleanliness, staff & service
Great location, easy to get too from St James station from the airport. Hotel could do with renovations alittle outdated. But overall very pleased
Stayed 2 nights in Apr 2024
Response from Swissôtel Sydney Team on 16 Apr 2024
Dear Suyi,Thank you for taking the time to tell us about your experience at Swissotel Sydney.We hope you have the opportunity to come back again in the near future.Warm regardsSwissotel Sydney team

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property located right near tram stop QVB Queen victoria building - that is a huge shopping area. This tram goes to circular quay and down to darking harbour, paddys markets so central. Centrepoint/sydney tower 3 minutes walk away and hyde park 5 minutes walking, along with the mall on george 1 block away
Stayed 6 nights in Apr 2024
Response from Swissôtel Sydney Team on 12 Apr 2024
Dear Donna,Thank you for taking the time to let us know about your experience at Swissotel Sydney.We are delighted that our location was a highlight for you and hope to welcome you back again on your next trip to Sydney.Warm regards,Swissotel Sydney team

10/10 Excellent

Rosana Pui Hing, brisbane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is smack bang in the middle of the city. Pitt St Mall is only a 30 second walk (it’s around the corner). Room is very clean and a very good size (we got two queen beds). Room service was fast and house cleaning was excellent. I went for work related purposes and only stayed for 3 nights so I didn’t get to use the facilities. The only thing negative is breakfast room service. The only thing on the menu was a cold breakfast or a hot breakfast PLUS the cold breakfast. There was no option to order the hot breakfast alone.
Stayed 3 nights in Apr 2024
Response from Swissôtel Sydney Team on 11 Apr 2024
Dear Rosana,Thank you for your review from your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and found our housekeeping service excellent. Your feedback regarding the in room dining breakfast options will be shared with our Food and Beverage Manager for review.Warm regards,Swissotel Sydney team

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all of Sydney's attractions. Breakfast was great, rooms clean with a bath.
Stayed 6 nights in Apr 2024
Response from Swissôtel Sydney Team on 11 Apr 2024
Dear Catherine, Thank you for your lovely review of Swissotel Sydney from your recent stay. Your feedback has been shared with our teams directly.Warm regards,Swissotel Sydney team

10/10 Excellent

Soomin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect
Stayed 3 nights in Mar 2024
Response from Swissôtel Sydney Team on 4 Apr 2024
Dear Soomin,Thank you for your review of Swissotel Sydney.We are delighted you have enjoyed a perfect stay with us and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Swissotels in the past, long time customer. Not too impressed. Struggled with some of their policies which seemed like nonsense to me. We had 4 in our room but they seemed to have problems getting supplies for 4 consistently. Sofa sleeper very uncomfortable. Great location in the CBD close to the tram line. Great food in the area.
Stayed 6 nights in Mar 2024
Response from Swissôtel Sydney Team on 4 Apr 2024
Dear William,Thank you for your review of Swissotel Sydney. We appreciate your comments and will share them with our Executive Housekeeper directly.We have a sofa replacement program upcoming in the near future and hope we can welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Good

Harry, Leura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good stay, central to all activities, only complaint air- conditioning noisy and cannot switch off
Stayed 2 nights in Mar 2024
Response from Swissôtel Sydney Team on 28 Mar 2024
Dear Harry,Thank you for your feedback regarding your stay at Swissotel Sydney. We are delighted to learn your stay was a good one. Our air conditioning systems do turn off our team are happy to help you do this by calling our Swiss Service team when needed.Warm regards,Swissotel Sydney team

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Swissôtel Sydney Team on 28 Mar 2024
Dear Stefan,Thank you for rating your stay at Swissotel Sydney 5/5.We are pleased you enjoyed your visit and hope to welcome you back again.Warm regards,Swissotel Sydney team

2/10 Terrible

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property with very poor service. Front desk seems clueless. Doesn’t answer the phone, doesn’t deliver promised services as simple as a bucket of ice. Very frustrating. Not a great location compared to others closer to the action. Would NOT book again. I never write reviews , but I had to this time.
Stayed 1 night in Mar 2024
Response from Swissôtel Sydney Team on 19 Mar 2024
Dear Joseph,Thank you for reviewing your stay at Swissotel Sydney.It is disappointing to read that our usual high service standards were lacking on this occasion and we are sorry that your expectations were not met. Your feedback has been shared with our Management Team for review.Warm regards,Swissotel Sydney team

8/10 Good

Sayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Swissôtel Sydney Team on 19 Mar 2024
Dear Sayo,Thank you for reviewing your stay at Swissotel Sydney.Warm regards,Swissotel Sydney team

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Shocking check in experience. Staff member was unhelpful, and couldn’t grasp that we had booked 3 different rooms. Not a great start. Other than that, hotel is fine.
Stayed 3 nights in Mar 2024
Response from Swissôtel Sydney Team on 13 Mar 2024
Dear David,Thank you for your review. We appreciate your valuable feedback which has been shared with our Front Office Manager for review. Warm regards,Swissotel Sydney team

8/10 Good

Seungyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Swissôtel Sydney Team on 13 Mar 2024
Dear Seungyun,Thank you for your review.Warm regards,Swissotel Sydney team

10/10 Excellent

Jonathan, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I’d stay here again
Stayed 9 nights in Feb 2024
Response from Swissôtel Sydney Team on 8 Mar 2024
Dear Jonathan,Thank you for reviewing your recent stay at Swissotel Sydney. We are glad you enjoyed your time with us and look forward to you staying again in the future.Warm regards,Swissotel Sydney Team

10/10 Excellent

Simon

Travelled with partner
Liked: Amenities
Beautiful room and friendly staff
Stayed 1 night in Mar 2024
Response from Swissôtel Sydney Team on 8 Mar 2024
Dear Simon,Thank you for reviewing your stay at Swissotel Sydney.We are delighted our rooms were to your liking and our staff were friendly throughout your stay.We hope to welcome you back again soon.Warm regards,Swissotel Sydney Team

10/10 Excellent

Hollis

Liked: Property conditions & facilities
Beautiful room, quiet hotel, excellent location
Stayed 2 nights in Feb 2024
Response from Swissôtel Sydney Team on 8 Mar 2024
Dear Hollis,Thank you for your kind comments regarding your recent stay at Swissotel Sydney. We are pleased you enjoyed our location and found our rooms beautiful. We hope to welcome you back for a return visit.Warm regards,Swissotel Sydney team

8/10 Good

Zari

Travelled with family
Liked: Property conditions & facilities
Great location. Small storage like entry, the reception is on level 8 accessible with clunky lifts. Mould in shower walls need serious cleaning.
Stayed 1 night in Feb 2024
Response from Swissôtel Sydney Team on 29 Feb 2024
Dear Zari,Thank you for your review. We appreciate you sharing your experience and hope to welcome you back again.Warm regards,Swissotel Sydney Team

10/10 Excellent

Sedina

Stayed 2 nights in Feb 2024
Response from Swissôtel Sydney Team on 21 Mar 2024
Dear Sedina,Thank you for reviewing Swissotel Sydney 5/5.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Swissôtel Sydney Team on 29 Feb 2024
Dear Hannah,Thank you for the review.Warm regards,Swissotel Sydney Team

10/10 Excellent

Jon R

Stayed 2 nights in Feb 2024
Response from Swissôtel Sydney Team on 21 Mar 2024
Dear Jon R,Thank you for your review of Swissotel Sydney. We are delighted with the 5/5 rating. We look forward to welcoming you back again soon.Warm regards,Swissotel Sydney team

10/10 Excellent

sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed at Swissotel Sydney and I would definitely stay there again on my next trip to Sydney. I am in my 70's and they were absolutely willing to help with anything I needed. Everyone is friendly you can have a joke with the staff. We prepaid breakfast and it was perfect. It is convenient to Shopping, Skytower and walking or catching the light rail to the Quay is no issue. Our room was cleaned each day. Can't fault a single thing. Sally
Stayed 3 nights in Feb 2024
Response from Swissôtel Sydney Team on 11 Feb 2024
Dear Sally,Thank you for your glowing review of your third stay at Swissotel Sydney. We are delighted that our staff are friendly and were helpful with their service to you. We are pleased you enjoyed our buffet breakfast at Ten Stories restaurant and find our location unbeatable. We look forward to welcoming you back for your forth stay in the near future.Warm regards,Swissotel Sydney team

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff
Stayed 4 nights in Feb 2024
Response from Swissôtel Sydney Team on 9 Feb 2024
Dear Julie,Thank you for your lovely comments about our staff in your recent review. These will be shared with the team. We hope to have the opportunity to welcome you back again in the near future.Warm regards,Swissotel Sydney team

6/10 Okay

Kimberly, Rochester

Disliked: Staff & service
Great massage at the spa. Jane was amazing!!
Stayed 1 night in Feb 2024
Response from Swissôtel Sydney Team on 9 Feb 2024
Dear Kimberly,Thank you for your review from your recent stay at Swissotel Sydney. We are thrilled that your expectations were met at our Day Spa on Level 10 and your feedback will be shared with Jane.Warm regards,Swissotel Sydney team

8/10 Good

Anna

Liked: Cleanliness, staff & service
Great location!
Stayed 6 nights in Jan 2024
Response from Swissôtel Sydney Team on 5 Feb 2024
Dear Anna,Thank you for your review of Swissotel Sydney. We are pleased you enjoyed your stay and hope to welcome you back again in the near future.Warm regards,Swissotel Sydney team

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Terrible issues with the lifts
Stayed 2 nights in Jan 2024
Response from Swissôtel Sydney Team on 5 Feb 2024
Dear David,Thank you for your review of Swissotel Sydney. We appreciate your comments regarding the guest lifts and assure you the issue has been raised with our Management team.Warm regards,Swissotel Sydney team

10/10 Excellent

Les

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023
Response from Swissôtel Sydney Team on 29 Jan 2024
Dear Les,Thank you for reviewing your recent stay at Swissotel Sydney. The team will be pleased to see your 5/5 rating and we hope to welcome you back again in the future.Warm regards,Swissotel Sydney team

4/10 Poor

Gabrielle, Reston

Liked: Property conditions & facilities
Disliked: Staff & service
They don’t care if you can’t check in on time. Very blaze about it so after traveling for 28 Hours all 6 of us had to wait an hour past the check in time. They didn’t care. Then when we got our room Which was the most expensive, it had hair all over the bathroom and the drain in the shower looked like it had never been cleaned! So disgusting. The staff don’t know things they should… will never stay there again. Very poor service
Stayed 4 nights in Jan 2024
Response from Swissôtel Sydney Team on 24 Jan 2024
Dear Gabrielle,Thank you for your feedback regarding your recent stay. It is disappointing to read that one of the two rooms you booked was not ready at 3pm, however with special requests for same floor allocations, this is sometimes not possible. Your feedback has been duly noted and we appreciate you sharing your experience. Your comments regarding the cleanliness of the bathroom and shower drain has been shared with our Executive Housekeeper and Engineering team to rectify. We are sorry that your stay did not meet your expectations on this occasion, but hope to have the opportunity to serve you better in the future. Warm regards,Swissotel Sydney team

10/10 Excellent

jeddalyn

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Jeddalyn,Thank you for the 5/5 star review from your recent stay. We are pleased that your expectations were met and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

10/10 Excellent

Giuditta

Stayed 3 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Giuditta,Thank you for your glowing 10/10 review of Swissotel Sydney. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.Warm regards,Swissotel Sydney Team

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not come back to this hotel
The room was not very clean and smells not good. During our stay of 4 days, there were some problems of lifts, it was not solved during my whole stay. Short staffs caused too long queue for check-in/out. Only location was very nice.
Stayed 3 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Guest,Thank you for your comments regarding your recent stay with us. It is disappointing to read that we did not meet your expectations on this stay. Your feedback has been shared with our teams for review and consideration.Warm regards,Swissotel Sydney team

6/10 Okay

David

Stayed 2 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear David,Thank you for your review of your recent stay at Swissotel Sydney. We hope to have the opportunity to welcome you back again in the near future.Warm regards,Swissotel Sydney team

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Good not great
Good location but unfortunately 2 of 3 lifts were out of order leaving lineups to get to your floor. The pool was busy, busy and it tooksome time for them to bring towels, plus they had no one to pick up everyone's cans and glasses left on the small deck. I was going to go clean it up myself as I think they could have used the help. That said the room was good. So it was a good stay, just not great.
Stayed 3 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Janet,Thank you for your comments and feedback regarding your recent stay at Swissotel Sydney. I am sorry to hear about your experience at our pool area. Your comments regarding the supply of towels and removal of rubbish has been shared with our Housekeeping and Food and Beverage Manager directly. We hope to have the opportunity to serve you better in future.Warm regards,Swissotel Sydney team

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, cleanliness and service
Stayed 2 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Shane,Thank you for your review of Swissotel Sydney.We appreciate your kind feedback and hope to welcome you back again soon.Warm regards,Swissotel Sydney Team

4/10 Poor

Gerard

Need to fix lifts
Great location but few things not flash - 3 lifts but all with issues. We were often whisked away to the service lifts after long waits but they weren’t much better. Room itself was smaller than the one pictured which we overheard another person making a complaint about. Breakfast was great though.
Stayed 2 nights in Jan 2024
Response from Swissôtel Sydney Team on 18 Jan 2024
Dear Gerard,Thank you for your review of your recent stay at Swissotel Sydney. We are sorry to hear about your experience with us, please accept our sincere apologies for the delays and frustration you faced. We hope to have the opportunity to serve you better in future.Warm regards,Swissotel Sydney team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was perfect . Thank you see you nexttime
Stayed 5 nights in Jan 2024
Response from Swissôtel Sydney Team on 11 Jan 2024
Dear Maria,Thank you for your recent review of Swissotel Sydney.We are delighted that everything was perfect during your stay and your expectations were met. We hope to welcome you back again soo for another perfect stay.Warm regards,Swissotel Sydney team

10/10 Excellent

Junie Xiuhui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy and concierge was 24hrs. Overall positive experience.
Stayed 4 nights in Dec 2023
Response from Swissôtel Sydney Team on 11 Jan 2024
Dear Junie Xiuhui,Thank you for your 5/5 review of your stay at Swissotel Sydney. We are pleased that your check in experience was an easy one. We are pleased you have had a positive experience overall and hope to welcome you again in the future.Warm regards,Swissotel Sydney team

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Great location beautiful hotel
Stayed 1 night in Jan 2024
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Jennifer,Thank you for your 5/5 review from your recent stay at Swissotel Sydney. We are happy to hear that our location suited you for your stay in Sydney and that you have described our hotel as beautiful. Your comments will be shared with our team.We hope to have the opportunity to welcome you back in the near future.Warm regardsSwissotel Sydney team

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and accomodating, facilities and location were great.
Stayed 1 night in Jan 2024
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Erin,We are delighted to receive your 5/5 review from your recent stay at Swissotel Sydney.The team will be thrilled to learn that you had a great experience staying with us.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

6/10 Okay

Mattin

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Mattin,Thank you for your review from your recent stay at Swissotel Sydney. Please reach out directly should you wish to discuss your stay further.Warm regards,Swissotel Sydney team

8/10 Good

Sinéad

Travelled with family
Liked: Cleanliness, amenities
Very convenient location for shopping & tourist attractions. Room servicing lacking, forgetting to replenish items everyday.
Stayed 4 nights in Jan 2024
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Sinead,Thank you for the review from your recent stay at Swissotel Sydney. I have shared your feedback with our housekeeping team so that our service can be improved. We are pleased you enjoyed our location and hope to welcome you back again in the future.Warm regards,Swissotel Sydney team

10/10 Excellent

Amber

Stayed 1 night in Jan 2024
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Amber,Thank you for rating your recent stay 5/5. We are pleased you have had a great experience staying at Swissotel Sydney. We hope to welcome you back again in the near future.Warm regards,Swissotel Sydney team

10/10 Excellent

Dan

Stayed 6 nights in Dec 2023
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Dan,Thank you for the 10/10 review from your recent stay at Swissotel Sydney. We are delighted that all your expectations were met and look forward to welcoming you back again.Warm regards,Swissotel Sydney team

10/10 Excellent

Ying

Stayed 4 nights in Dec 2023
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Ying,Thank you for the 5/5 review from your stay at Swissotel Sydney. We are pleased that your stay was a pleasant one and hope to welcome you back again soon.Warm regards,Swissotel Sydney Team

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Swissôtel Sydney Team on 10 Jan 2024
Dear Ed,Thank you for your 5/5 review from your recent stay at Swissotel Sydney. We are pleased you had a great experience with us and hope to welcome you again.Warm regards,Swissotel Sydney team

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an over night stop for New Years Eve. Check in wasn’t until the standard 3pm but we arrived early around noon. They kindly checked us in which was very swift and held our bags so we could leave and explore until our room was ready. They gave us a call to let us know our room was ready which was about 1pm. When we arrived back our bags had been placed in our room ready for us. Breakfast the next day was really good too. Amazing service from start to finish. Thankyou.
Stayed 1 night in Dec 2023
Response from Swissôtel Sydney Team on 4 Jan 2024
Dear Karina,Thank you for your New Year's Eve stay review. We are delighted that you were able to check in before our guaranteed arrival time and that your luggage was in the room upon return to the hotel. Your feedback will be shared with our entire team - thank you.We hope to welcome you back again on your next trip to Sydney.Warm regards,Swissotel Sydney team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of 4 for NYE. Concierge greeting was prompt with the staff swiftly helping us unload our luggage and valet parked our car while we were directed up to level 8 to reception for our fuss-free checkin. Buffet breakfast was good. All staff that we encounted at the Swissotel were kind, friendly & helpful. Great service. Thank you for a pleasant stay.
Stayed 1 night in Dec 2023
Response from Swissôtel Sydney Team on 4 Jan 2024
Dear David,Thank you for your New Year's Eve stay feedback. I will share your kind words with our Concierge team who assisted you upon your arrival. We are pleased you enjoyed our breakfast offering and all staff encountered were friendly and helpful. We hope to welcome you and your family back again in the future.Warm regards,Swissotel Sydney team

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In need of a face lift
The hotel location is great but the hotel needs a refurbishment. Stayed at the busy holiday period and there were queues to breakfast, service desk and even elevators.
Stayed 3 nights in Dec 2023
Response from Swissôtel Sydney Team on 30 Dec 2023
Dear Guest,Thank you for your feedback regarding your recent stay at Swissotel Sydney. We are pleased you enjoyed our location and your stay overall. We hope to welcome you back in 2024.Warm regards,Swissotel Sydney team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2023
Response from Swissôtel Sydney Team on 30 Dec 2023
Dear Andrew,Thank you for your review of your recent stay.Your feedback will be shared with the team.We hope to welcome you back in 2024!Warm regards,Swissotel Sydney team

8/10 Good

Jung Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Swissôtel Sydney Team on 30 Dec 2023
Dear Jung Hwan,Thank you for your review of Swissotel Sydney.We hope to have the opportunity to welcome you back in 2024.Warm regards,Swissotel Sydney team

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great!
Stayed 3 nights in Dec 2023
Response from Swissôtel Sydney Team on 30 Dec 2023
Dear Roxanne,Thank you for your review of your recent stay at Swissotel Sydney. We are thrilled you enjoyed our location!Wishing you a happy new year, we hope to see you again soon.Warm regards,Swissotel Sydney team