Serves lunch, dinner and happy hour

Reviews of Rydges Sydney Central

4.5 out of 5
Rydges Sydney Central
28 Albion Street, Surry Hills, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1007 reviews" "
Rating 8 - Good. 345 out of 1007 reviews" "
Rating 6 - Okay. 102 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the light rail and central station and a short walk to many lovely restaurants and shopping districts. The buffet breakfast was great, staff friendly, a well-equiped gym and a nice indoor pool, spa and sauna. The rooms were quite a good size, lots of space, very quiet with blackout blinds for a good night sleep. The only thing that might need updating is a smart TV as only options were TV channels and movies to purchase. The brewery/put onsite was also handy. Staff pleasant and helpful and just left you alone. Would stay there again.
Stayed 3 nights in Mar 2024

6/10 Okay

Paulette

Liked: Cleanliness
It was central, but quite noisy with traffic. . Beds too soft, and couldn’t keep the blankets on.
Stayed 2 nights in Mar 2024
Response from Nick on 25 Mar 2024
Dear Paulette,Thank you for sharing your feedback with us. We are glad to hear that you found our location central. However, we apologize for the inconvenience caused by the noise from traffic. We apologize for the beds being too soft for your preference. Our signature dream bed typically receives positive feedback, but we understand that preferences vary among individuals. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Kind Regards,Nick ThapaRooms Division Manager

6/10 Okay

Christopher

Travelled with family
Average
Stayed 3 nights in Mar 2024
Response from Nick on 18 Mar 2024
Dear Christopher,Thank you for taking the time to share your feedback. We value all comments from our guests and are committed to continually improving our services. We hope to have the opportunity to exceed your expectations in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Nick on 18 Mar 2024
Dear Robert,Thank you for sharing your amazing experience and giving us a perfect 5 star rating.Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay soon.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything cool
Stayed 1 night in Mar 2024
Response from Nick on 18 Mar 2024
Dear Francisco,Thank you for sharing your amazing experience and giving us a perfect 5 star rating.Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay soon.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is fantastic!
Stayed 2 nights in Mar 2024
Response from Nick on 3 Mar 2024
Dear Naomi,Thank you for your glowing review!We are delighted to hear that your stay was enjoyable and comfortable. We are glad to learn that you enjoyed the pool during your stay. We look forward to welcoming you back in the future!Kind Regards,Nick ThapaRooms Division Manager

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Nick on 14 Mar 2024
Dear Gavin,Thank you for sharing your experience with us. We apologize for any inconvenience that may have led you to rate us poorly. A detailed feedback is always helpful for us to identify areas where we can improve and elevate the overall guest experience.We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to not only my office but also Central Station/City
Stayed 1 night in Feb 2024
Response from Nick on 7 Feb 2024
Dear Belinda,Thank you for sharing your excellent experience.We appreciate your stay and look forward to welcoming you back for another enjoyable experience in the future!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Roberto

Stayed 4 nights in Feb 2024
Response from Nick on 20 Mar 2024
Dear Roberto,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Nick on 16 Jan 2024
Dear Emily,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Ben Derek, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Ben,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very easy and pleasant stay
Stayed 2 nights in Jan 2024
Response from Nick on 11 Jan 2024
Dear Andrew,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel near central station and light rail stop.so it’s easy to go around Sydney. It’s clean. The only thing we couldn’t use the swimming pool because of the maintenance from 16/12 until further notice.
Stayed 3 nights in Dec 2023
Response from Nick on 1 Jan 2024
Dear Maryam,Thank you for your positive review, highlighting our great location. We appreciate your acknowledgment of the cleanliness of our facilities.We apologize for any inconvenience caused by the temporary closure of the swimming pool due to maintenance. Unfortunately, we had to plan and schedule these necessary maintenance works six months in advance.We hope to have the opportunity to welcome you back for a more complete and satisfying experience in the future.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Keith

Stayed 3 nights in Dec 2023
Response from Nick on 27 Dec 2023
Dear Keith,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Helena

Stayed 1 night in Dec 2023
Response from Nick on 27 Dec 2023
Dear Helena,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Samnang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nick on 27 Dec 2023
Dear Samnang,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean room with very comfortable bed. Very ideal location if need to be in CBD.
Stayed 2 nights in Dec 2023
Response from Nick on 27 Dec 2023
Dear Juan,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We are thrilled to learn that our great location & service from the team made your stay memorable. We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location about 5 minute walk to Central Sydney Station trains and street cars. Can get anywhere easily. Clean, bright, driendly but pool/hot tub was closed for maintenance. Spa would have been nice after long days walking. Would definitely stay here again.
Stayed 5 nights in Dec 2023
Response from Nick on 20 Dec 2023
Dear Gordon,We appreciate your positive review and are pleased to hear that our great location and cleanliness met your expectations. We apologize for any inconvenience caused by the temporary closure of the pool and spa for maintenance. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay, complete with all our facilities in optimal condition. Thank you for choosing to stay with us, and we look forward to hosting you again.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked - Great "central" location for trains and Sydney located friends and relatives. Also liked that the standard room was large in size. I did like the very friendly helpful staff I did like the room cleanliness I did not like - somewhat noisy ducted air-conditioning (but acceptable) I did not like that the beds were a bit too soft
Stayed 2 nights in Dec 2023
Response from Nick on 20 Dec 2023
Dear Peter,Thank you for choosing to stay with us and sharing your experience. We are delighted to know that you appreciated our central location, spacious rooms, friendly staff, and cleanliness. We understand your concerns about the noise from the ducted air-conditioning and the softness of the beds. Your feedback is valuable, and we will take it into consideration as we strive to improve our guests' experience. We hope to welcome you back in the future and provide an even more comfortable stay. Kind Regards,Nick ThapaRooms Division Manager

6/10 Okay

Craig

Business traveller
Stayed 2 nights in Dec 2023
Response from Nick on 17 Dec 2023
Dear Craig,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nick on 17 Dec 2023
Dear Craig,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
C
Stayed 1 night in Dec 2023
Response from Nick on 17 Dec 2023
Dear Matthew,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Anita

Stayed 1 night in Dec 2023
Response from Nick on 17 Dec 2023
Dear Anita,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

6/10 Okay

Melissa

Stayed 3 nights in Dec 2023
Response from Nick on 17 Dec 2023
Dear Melissa,Thank you for choosing to stay with us, and for taking the time to share your experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Katherine

Travelled with partner
Love being close to the light rail , easy to use to get around the city , also close to central if you need to go further out of the city
Stayed 4 nights in Nov 2023
Response from Nick on 10 Dec 2023
Dear Katherine,Thank you for sharing your excellent experience with us. We are thrilled to hear that our great location was perfect for your stay. We are delighted to know that your stay was comfortable and enjoyable as we had hope for.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Kris

Stayed 1 night in Dec 2023
Response from Nick on 10 Dec 2023
Dear Kris,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Andrew

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Nick on 10 Dec 2023
Dear Andrew,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Chris

Liked: Staff & service
Disliked: Cleanliness
Room was dirty and pillows lumpy. AC shut off in the night making the room hot.
Stayed 4 nights in Nov 2023
Response from Nick on 7 Dec 2023
Dear Chris,Thank you for choosing to Rydges Sydney Central & sharing your feedback. We apologize for the inconvenience you encountered during your stay, including the cleanliness of the room, status of the pillows, and the issue with the AC.Please be assured that your feedback is taken seriously, and we are actively addressing these concerns to ensure a more comfortable and pleasant experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to improve upon these aspects for your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to train and light rail. Main reason for choosing to stay. Location was excellent.
Stayed 3 nights in Nov 2023
Response from Nick on 30 Nov 2023
Dear James,Thank you for taking the time to share your excellent feedback. We are delighted to hear that our great location was a key factor in your decision to stay with us. We're pleased to know that our location met your expectations and contributed to an excellent experience. We appreciate your positive comments and look forward to welcoming you back on your future visits.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenience of meals and convenience of location for our requirements. Would recommend to others without hesitation
Stayed 1 night in Nov 2023
Response from Nick on 30 Nov 2023
Dear Julie,Thank you for sharing your amazing experience with us. We are delighted to hear that the convenience of meals and the location aligned perfectly with your requirements. Your recommendation without hesitation means a lot to us. We appreciate your kind words and look forward to the opportunity to welcome you back in the future.Kind Regards,Nick ThapaRooms Division Manager

6/10 Okay

Jillian

Stayed 1 night in Nov 2023
Response from Nick on 17 Dec 2023
Dear Jillian,Thank you for choosing to stay with us, and for taking the time to share your experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Ebony

Stayed 1 night in Nov 2023
Response from Nick on 10 Dec 2023
Dear Ebony,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Christine

Stayed 4 nights in Nov 2023
Response from Nick on 10 Dec 2023
Dear Christine,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nick on 15 Nov 2023
Dear Rosemary,Thank you for choosing Rydges Sydney Central and sharing your positive experience.We are pleased to hear that your stay with us was up to your satisfaction.We look forward to welcoming you back if your travels bring you our way again!Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Dyonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to everything! Service was friendly :)
Stayed 1 night in Nov 2023
Response from Nick on 13 Nov 2023
Dear Dyonne,Thank you for sharing your fantastic feedback with us. We are delighted to hear that you enjoyed our great location, and found our service to be friendly. We are pleased to hear that your stay was up to your satisfaction from all aspects. We look forward to welcoming you back for another positive experience in the future!Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

David

Was great room
Stayed 1 night in Nov 2023
Response from Nick on 13 Nov 2023
Dear David,Thank you for choosing Rydges Sydney Central and sharing your experience. We are pleased to hear that your stay with us was up to your satisfaction. We look forward to welcoming you back if your travels bring you our way again!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Les

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Nick on 8 Nov 2023
Dear Les,Thank you for your kind review! We are thrilled to hear that you had an excellent stay at our hotel.We look forward to welcoming you back on your next visit.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Chui Ying

Stayed 4 nights in Nov 2023
Response from Nick on 8 Nov 2023
Dear Chui,Thank you for your kind review! We are thrilled to hear that you had an excellent stay at our hotel.We look forward to welcoming you back on your next visit.Kind Regards,Nick ThapaRooms Division Manager

2/10 Terrible

Lilian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RYDGES CENTRAL AND RYDGES AIRPORT
I wanted to book close to the airport and it's only when i arrived i knew i did a mistake. So i couldn't cancel before. The receptionnist called the hotel and explained. They said as the booking was made through EXPEDIA, they only can cancel. I took a room at Rydges Airport and sent a request. They said it's too late to cancel but i asked to transfer my booking to Rydges Airport as it's the same company... No news...
Stayed 1 night in Nov 2023
Response from Nick on 14 Nov 2023
Dear Lilian,Thank you for sharing your experience, and we appreciate your understanding of the situation. We understand that booking errors can occur, and we are sorry to hear about the challenges you faced.We'd like to clarify that as your reservation was made through EXPEDIA, the cancellation policies apply. While both Rydges Sydney Airport and Rydges Sydney Central fall under the same umbrella, it's important to note that we operate as distinct entities. As such, we do not have a booking transfer arrangement, particularly for reservations made through a third party.I trust that this situation does not adversely affect our relationship, and I sincerely hope to have the opportunity to welcome you back in the near future.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nick on 6 Nov 2023
Dear Samara,Thank you for your fantastic rating! We are thrilled to hear that you had an excellent stay at our hotel.We look forward to welcoming you back on your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2023
Response from Nick on 5 Nov 2023
Dear Robert,Thank you for your kind review! We are thrilled to hear that you had an excellent stay at our hotel.We look forward to welcoming you back on your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Ekaterini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good kitchen
Stayed 4 nights in Oct 2023
Response from Nick on 1 Nov 2023
Dear Ekaterini,Thank you for your positive feedback! We are delighted that you enjoyed your stay and hope everything was comfortable as we had hoped for. We look forward to welcoming you back in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Rebecca, Mackay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, great area and felt safe walking of a night
Stayed 6 nights in Oct 2023
Response from Nick on 1 Nov 2023
Dear Rebecca,Thank you for your positive feedback! We are delighted that you enjoyed your stay in our beautiful accommodation and that you found the surrounding area safe for evening walks. We look forward to welcoming you back in the future.Kind Regards,Nick ThapaRooms Division Manager

2/10 Terrible

Alysha

Stayed 1 night in Oct 2023
Response from Nick on 21 Nov 2023
Dear Alysha,Thank you for taking the time to leave a rating!We look forward to welcoming you back in near future.Kind Regards,Nick ThapaRooms Division Manager

8/10 Good

christine

Stayed 1 night in Oct 2023
Response from Nick on 1 Nov 2023
Dear Christine,Thank you for your kind review! We are thrilled to hear that you had an excellent stay at our hotel.We look forward to welcoming you back on your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Great location, clean and modern
Stayed 1 night in Oct 2023
Response from Nick on 29 Oct 2023
Dear Tracey,Thank you for your positive feedback. We are delighted to hear that you found our location convenient and appreciated our clean and modern accommodations. We look forward to welcoming you back for another enjoyable stay. Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Ailsa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a 3 day conference and the staff and facilities were out standing. Nothing was a problem. Food was accomidating to my dietry requirements and had variety.
Stayed 2 nights in Oct 2023
Response from Nick on 29 Oct 2023
Dear Ailsa,Thank you for choosing Rydges Sydney Central and sharing your positive experience. We are thrilled to hear that you had an excellent experience during your conference with us. It is fantastic that you found our staff and facilities to be outstanding and accommodating to your dietary requirements, with a great variety of food. We look forward to welcoming you back for another outstanding stay. Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my overnight stay. Rydges have the best beds of any hotel so I slept really well. It is very convenient to Central Station, light rail and a bus stop very close by. I would definitely stay again.
Stayed 1 night in Oct 2023
Response from Nick on 29 Oct 2023
Dear Michele,Thank you for choosing Rydges Sydney Central and sharing your positive experience. We are delighted to hear that you enjoyed your overnight stay with us. It is fantastic that you found our dream beds to be the most comfortable and had a great night's sleep. Our convenient location near Central Station, light rail, and a nearby bus stop is indeed a plus. We look forward to welcoming you back for another great stay. Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay clean and helpful staff.
Stayed 1 night in Oct 2023
Response from Nick on 26 Oct 2023
Dear David,Thank you for sharing your positive experience with us.We truly appreciate your amazing ratings and look forward to having the pleasure of welcoming you back in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excellent

Seth

Stayed 2 nights in Jul 2023
Response from Nick on 26 Oct 2023
Dear Seth,Thank you for sharing your positive experience with us.We truly appreciate your amazing ratings and look forward to having the pleasure of welcoming you back in the future.Kind Regards,Nick ThapaRooms Division Manager