Best Western Plus Surprise-Phoenix NW
3.5 star property

Comfortable hotel near Surprise Stadium
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Plus Surprise-Phoenix NW

Photo gallery for Best Western Plus Surprise-Phoenix NW

Exterior
Outdoor pool
Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
Lobby
Lobby

Overview of Best Western Plus Surprise-Phoenix NW

VIP Access
8.4

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
The price is AU$243
Price available on 29/3/2024

Check out the area

13337 W Grand Avenue, Surprise, AZ, 85374
  • Popular LocationOlive Garden6 min walk
  • Popular LocationChili's Grill & Bar12 min walk
  • Popular LocationIHOP13 min walk
  • Popular LocationCentennial Friendship Park3 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds, Accessible, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Surprise

Located in Surprise, Best Western Plus Surprise-Phoenix NW is in the city centre. Travellers who have shopping on the agenda can visit Arrowhead Towne Center and Westgate Entertainment District. Looking to enjoy an event or a match? See what's going on at Surprise Stadium or Peoria Sports Complex.

What's nearby

  • Surprise Stadium - 5 min drive
  • Peoria Sports Complex - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 15 min drive
  • Westgate Entertainment District - 15 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 39 min drive

Restaurants

  • McDonald's - 18 min walk
  • Dutch Bros Coffee - 15 min walk
  • Red Robin Gourmet Burgers - 20 min walk
  • Olive Garden - 6 min walk
  • Jack In The Box - 14 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Hotel near Surprise Stadium
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Best Western Plus Surprise-Phoenix NW. For some rest and relaxation, visit the hot tub. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a local area shuttle and multilingual staff
  • Meeting rooms, a lift and a front desk safe
  • Guest reviews say good things about the helpful staff and location
Room features
All 86 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Does Best Western Plus Surprise-Phoenix NW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on 29 Mar 2024 start from AU$243.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Surprise-Phoenix NW pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lb per pet. There's a deposit of USD 250 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Surprise-Phoenix NW?

Self-parking is free at this property.

What time is check-in at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Surprise-Phoenix NW?

Checkout is at 11:00 AM.

Where is Best Western Plus Surprise-Phoenix NW located?

Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Arrowhead Towne Center and Peoria Sports Complex. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1009 reviews" "
Rating 8 - Good. 320 out of 1009 reviews" "
Rating 6 - Okay. 111 out of 1009 reviews" "
Rating 4 - Poor. 51 out of 1009 reviews" "
Rating 2 - Terrible. 41 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Judith L, Ketchum

Disliked: Amenities, property conditions & facilities
The room was very noisy with people on the floor above. Pretty run down and our window looked onto a peaked roof and that was it....They charged us $40 for a small dog which I think is really high.... Probably would never stay there again...
Stayed 1 night in Mar 2024

6/10 Okay

Kathleen

Travelled with partner
Liked: Staff & service
It was clean and safe. The staff was nice and our needs were taken care of.
Stayed 3 nights in Mar 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast each morning
Stayed 5 nights in Mar 2024

2/10 Terrible

David

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to ask for clean towels on day two. On day 4 we had to request clean towels and to have trash or waste baskets emptied (which had not been done since our arrival). The only time housekeeping came to our room was AFTER we made the request on day 4. Very poor housekeeping service. Will not stay there again.
Stayed 4 nights in Mar 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before
Stayed 1 night in Dec 2023

10/10 Excellent

Tiara

Travelled with family and small children, Travelled with partner
Really enjoyed my stay and the breakfast was my son favorite part lol wouldn’t change a thing
Stayed 5 nights in Feb 2024

8/10 Good

Darci

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Jane

Stayed 1 night in Feb 2024

4/10 Poor

Mary

Stayed 6 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a variety of stores and restaurants.
Stayed 2 nights in Feb 2024