Ratings based on 2,643 Verified Reviews

4.4 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 13/07/2019
Comment from Hotel Management
13/07/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for sharing your 5star review. We look forward to welcoming you again soon. Warm regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
4 out of 5
by A verified traveller

Posted 12/07/2019
The views were amazing. Housekeeping came everyday but they only did the basic clean.
Comment from Hotel Management
13/07/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for sharing your review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
5 out of 5
by A verified traveller from Brisbane

Posted 12/07/2019
Service staff outstanding room was spacious location is fantastic everything at your doorstep loved my stay
Comment from Hotel Management
13/07/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. I hope you enjoyed this trip to the Gold Coast and we would be so thrilled if the next time you return we can have the opportunity to welcome you back! Warm wishes, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
5 out of 5
by A verified traveller

Posted 09/07/2019
Was great to have the option to clean your own apartment and save money on longer stays
Comment from Hotel Management
09/07/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for your great feedback. I am pleased you found value in our property and we look forward to welcoming you again soon. Warm regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
5 out of 5
by A verified traveller from Bendigo

Posted 06/07/2019
We enjoyed another relaxing week at Q1. Spacious, clean and great location. Beds were perfect for a great night sleep. So much space to relax. Would have liked a few extra kitchen items -more crockery, cleaning cloths, detergent etc. Helpful staff. Thank you Q1! We will be back!
Comment from Hotel Management
09/07/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. I hope you enjoyed this trip to the Gold Coast and we would be so thrilled if the next time you return we can have the opportunity to welcome you back! Warm wishes, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
4 out of 5
by A verified traveller

Posted 05/07/2019
Likes - gamesroom, room, restaurant Improvements - indoor pool to deep for younger kids, heat outdoor pool
Comment from Hotel Management
07/07/2019 by Gina, Hotel Management
Dear guest, thank you very much for your review and recommendations. We are pleased to read that you enjoyed the resort facilities and we look forward to your return visit. Kind Regards. Gina S Senior Duty Manager
3 out of 5
by A verified traveller

Posted 02/07/2019
Room was not ready till nearly 2.30 when checkin is at 2.00. Other than that everything was good.
Comment from Hotel Management
03/07/2019 by Q1 Resort & Spa, Hotel Management
Dear guest, thank you very much for your review and recommendations. We would like to sincerely apologize that your room was not ready at 2pm for check-in time. It is very unusual. We hope you give us the chance to welcoming you back very soon. Kind Regards. Gina Santangelo Senior Duty Manager
3 out of 5
by A verified traveller

Posted 29/06/2019
I love the views half circle. The height of the hotele is amazing, with all the different facilities. I was very disappointed on our first evening we found out we had only ʻone bath towel, I called the front desk, the lady said wheather I have looked behind doors etc.,yes I said, she said I will let housekeeping know, we never got one that evening. The lady sounded angry and donʻt care.
Comment from Hotel Management
29/06/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
We appreciate you taking the time to leave your feedback. We regret to hear that your stay with us was less than ideal. It's unfortunate you had such challenges with our team and that we couldn't better assist you. We will address all of your concerns with our team for improvement. We hope to host you again soon for a more positive experience. Warm regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
5 out of 5
by A verified traveller

Posted 27/06/2019
Amazing place to stay. Nice spa and many nice pools. Great location
Comment from Hotel Management
28/06/2019 by Jennifer Maher Senior Duty Manager, Hotel Management
Thank you for the 5 star rating. We look forward to your next stay with us. Warm wishes, Jennifer Maher Senior Duty Manager Q1 Resort & Spa
5 out of 5
by A verified traveller

Posted 25/06/2019
Comment from Hotel Management
27/06/2019 by Gina S, Hotel Management
Dear guest, thank you very much for your kind rating. We all look forward to your return visit. Kind Regards. Gina S Senior Duty Manager