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Rating 10 - Excellent. 2220 out of 3940 reviews" "
Dear Chang,Thank you for your stellar rating! We're delighted to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests' satisfaction are our top priorities. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Marylee,Thank you for your glowing review and the perfect score! We're thrilled to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
6/10 Okay
SABRI
15 Mar 2024
SABRI
Stayed 4 nights in Mar 2024
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Sabri,thank you for taking the time to review Q1 Resort and Spa. We eagerly await the opportunity to welcome you back for an even more enjoyable experience.
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Rob, thank you for your perfect rating and kind words. We are delighted that you found our resort very clean and enjoyed our convenient location. We look forward to welcoming you back another memorable stay.
Dear Blagoja,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
The best place we’ve stayed on the Gold Coast. The photo’s actually looked like the room. Felt safe with the windows with a toddler. Stunning views during the day and night. Easy parking. Will definitely stay here again.
Melissa
Stayed 2 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Melissa,Thank you for choosing Q1 Resort and Spa and for sharing your wonderful feedback. We're thrilled to hear that your stay surpassed expectations and that you felt safe and comfortable with your toddler. We're delighted that our accommodations, stunning views, and convenient parking enhanced your experience. It would be our pleasure to welcome you back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
We had a 2 bedroom ocean view apartment on the 25th floor, with a wonderful uninterrupted view. Apartment was extremely spacious, with a full bathroom for each bedroom. 1 minute walk to patrolled beach & 2 huge pools. Despite the size of the building we never had to wait long for the lift.
Kathryn
Stayed 3 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Kathryn,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed your spacious 2-bedroom ocean view apartment on the 25th floor, complete with breathtaking views and full bathrooms for each bedroom. We're glad you appreciated our convenient location near the patrolled beach and our two large pools. It's wonderful to hear that despite the building's size, you never experienced long wait times for the lift. We hope to welcome you back soon for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
David
Travelled with family, Travelled with family and small children, Travelled with partner
Dear David,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
4/10 Poor
mizuki
6 Mar 2024
mizuki
Stayed 2 nights in Mar 2024
Response from da on 27 Mar 2024
Dear Mizuki,Thank you for sharing your feedback. We apologize for falling short of your expectations. Your satisfaction is important to us, and we take your comments seriously. We will use your input to address areas for improvement and ensure a better experience for all our guests. We appreciate your valuable insights and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Cheryl,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Mayssoun,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
The property was great and the amenities well kept and very family friendly.
Sarah
Stayed 4 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Sarah,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Michael,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Elaine,Thank you for sharing your feedback! We're delighted to hear that you had a beautiful stay at Q1 Resort and Spa. Providing a memorable experience is our top priority, and we're thrilled that we could contribute to your enjoyment. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Jay,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Q1 Resort and Spa. Our team strives to provide exceptional service and create memorable experiences for all our guests. We look forward to welcoming you back for another great stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Gold Coat Q1 is the best hotel; everything is great with awesome service.
H bin Abdul rashid
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear H bin Abdul rashid,Thank you for your glowing review of Q1 Resort and Spa! We're thrilled to hear that you found everything to be great and enjoyed our awesome service. It's always our goal to provide an exceptional experience for our guests. We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Highly recommend and will definitely be back soon ;)
Karima
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Karima,Thank you for your enthusiastic recommendation of Q1 Resort and Spa! We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're thrilled to know that you plan to return soon. We look forward to welcoming you back for another memorable stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Q1 for a 4.5/5 star resort is really poor. The rooms are old and out dated, you get charged for towels shower is mouldy, the pressure on the shower head is slow, a 6 min shower will take 15min.
The only good thing about this place is the swimming pool.
Andrew
Stayed 5 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Andrew,Thank you for sharing your feedback. We apologize for falling short of your expectations. We take cleanliness and maintenance seriously, and we will address the issues you've mentioned promptly. Your satisfaction is important to us, and we strive to continuously improve our facilities and services. We're glad you enjoyed our swimming pool and hope to have the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Beautiful stay with a beautiful view. The whole place is spotless and smells nice, even the carpark or the lift. The staff is very helpful and friendly and goes the extra mile to make each stay comfortable and personal. This is our second stay for a special occasion and we'll definitely come back.
Laure
Stayed 2 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Laure,Thank you for your heartfelt review of your recent stay at Q1 Resort and Spa. We are thrilled to hear that you enjoyed the beautiful views and that our commitment to cleanliness and hospitality exceeded your expectations. It's wonderful to know that our staff's dedication to personalized service made your special occasions memorable. We truly appreciate your loyalty and look forward to welcoming you back for another unforgettable experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
8/10 Good
dieter
22 Feb 2024
dieter
Stayed 1 night in Feb 2024
Response from da on 24 Mar 2024
Dear Dieter,Thank you for sharing your feedback. We're pleased to hear that you enjoyed your stay at Q1 Resort and Spa. Your satisfaction is our priority, and we appreciate your positive rating. We strive to provide exceptional experiences for all our guests, and we'll continue to work hard to ensure that your next visit exceeds your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Highly recommend and will definitely be back soon.
Tammy
Stayed 4 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Tammy,Thank you for your recommendation and kind words about your recent stay at Q1 Resort and Spa. We are thrilled to hear that you enjoyed your experience with us and that you plan to return soon. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable stay. We look forward to welcoming you back for another wonderful stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
Xia
21 Feb 2024
Xia
Stayed 1 night in Feb 2024
Response from da on 24 Mar 2024
Dear Xia,Thank you for your glowing review and the perfect score! We're thrilled to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Kiong Lee,Thank you for your glowing review! We are thrilled to hear that you found everything perfect during your stay at Q1 Resort and Spa. It's wonderful to know that you enjoyed your experience with us. We look forward to welcoming you back again soon for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
This is really a gorgeous place with excellent views. Strong recommendation!!
Xia
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Xia,Thank you for your kind words and strong recommendation! We're thrilled to hear that you enjoyed the gorgeous views during your stay at Q1 Resort and Spa. Providing excellent experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another memorable visit.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
I love the view of the room and facilities available.
We can cook our own meal or eat out easily
Tina
Stayed 6 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Tina,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you loved the view from your room and enjoyed the available facilities. Our aim is to provide convenience and comfort, whether you choose to cook in your room or dine out. We look forward to welcoming you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Jinnie,Thank you for your positive feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed the location and our building's iconic status as the tallest in Australia. It's wonderful to know that the size of the apartment was suitable for you and your family. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
Rebecca
Travelled with family, Travelled with family and small children
Absolutely incredible stay. Couldn’t recommend enough. Pictures don’t do the rooms justice and the view is just breathtaking. Such an amazing location with so many dining options and walkable to many great places. The beach is right across the road and it is so beautiful.
Reception was extremely sweet and helpful upon arrival and so accommodating to my large family’s needs. The room was super clean and had everything we needed to cook in the kitchen and dine in the apartment. 10/10 recommend. I’m definitely coming back!
Rebecca
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Rebecca,Thank you for sharing your incredible experience at Q1 Resort and Spa. We're thrilled to hear that you found our rooms to exceed expectations and enjoyed the breathtaking views. We're delighted that our convenient location, clean accommodations, and attentive reception team made your stay memorable. We appreciate your recommendation and look forward to welcoming you and your family back for another fantastic stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Xiao,Thank you for sharing your feedback. We're pleased to hear that you found our location favorable. At Q1 Resort and Spa, we strive to offer convenience and accessibility to enhance our guests' experience. We appreciate your recognition and hope to welcome you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Xia,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
GABRIELA
3 Feb 2024
Liked: Cleanliness
GABRIELA
Stayed 10 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Gabriela,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Rana,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our excellent location and top-notch facilities. Providing a memorable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back to Q1 Resort and Spa for another exceptional stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Sam,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
Robi
28 Jan 2024
Liked: Cleanliness
Robi
Stayed 4 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Robi,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
The worst property I ever stayed in my life,
It’s so hot in the rooms the aircon doesn’t work and they have it on timer in the middle of night turns off it is so bad
Joseph
Stayed 3 nights in Jan 2024
Response from Duty Manager on 21 Feb 2024
Dear valued guest, We appreciate your detailed feedback regarding your stay. Your comments will be taken into consideration for future enhancements to provide a better experience for our guests. Your insights are invaluable, and we look forward to the opportunity of hosting you again for an improved experience. Kind regards, Tinashe, Duty Manager.
6/10 Okay
Chris
Travelled with family and small children
26 Jan 2024
Disliked: Amenities
Rooms are clean but but aged, property itself is dirty, pools are dirty, especially the indoor one.
Chris
Stayed 2 nights in Jan 2024
Response from Duty Manager on 21 Feb 2024
Dear Chris, Thank you for choosing Q1 Resort & Spa, we appreciate you taking the time to share your experience and voicing your concerns. At Q1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our sincerest apologies for any inconvenience this may have caused. Thank you again for your feedback and we truly hope to get another opportunity to warmly welcome you back in the future. Kind regards, Duty Manager.
Dear Rafelina,Thank you for taking the time to rate us with a perfect 5 out of 5! We're thrilled to hear that you had an exceptional experience at Q1 Resort and Spa. Our team strives to provide top-notch service, and we're delighted to know that we met your expectations. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to welcoming you back for another outstanding stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Anthony,Thank you for taking the time to share your feedback. We're delighted to see that your experience at Q1 Resort and Spa was positive. We appreciate your 4 out of 5 rating and would love to hear more about any specific aspects that stood out to you or areas where we can improve to earn that extra star next time. Your insights are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
6/10 Okay
Amy
Travelled with family and small children
10 Jan 2024
Liked: Cleanliness, amenities
Apartment was large in size and well setup for family with young children. Pool area was great and well cared for - kids loved it.
Unfortunately our apartment had the dishwasher breakdown early in our stay and staff were not very interested. Street noise is also significant, and bedrooms are not blockout on the windows, if you or your family are a light sleeper this might be an issue.
Amy
Stayed 6 nights in Dec 2023
Response from da on 14 Jan 2024
Dear Amy,Thank you for providing feedback on your recent stay. We're pleased to hear your family enjoyed our spacious apartment and the well-maintained pool area. We sincerely apologize for the inconvenience caused by the dishwasher issue and any lack of immediate response from our staff. We value your input and will address this matter internally to enhance our service. Regarding street noise and window coverings, we regret any disruption to your sleep. We are continuously working on improvements and appreciate your understanding. Your comfort is important to us, and we hope to have the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
8/10 Good
Maya, Chipping Norton
9 Jan 2024
Liked: Cleanliness
Maya
Stayed 11 nights in Dec 2023
Response from da on 14 Jan 2024
Dear Maya,Thank you for taking the time to share your feedback. We're delighted to see that your experience at Q1 Resort and Spa was positive. We appreciate your 4 out of 5 rating and would love to hear more about any specific aspects that stood out to you or areas where we can improve to earn that extra star next time. Your insights are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Anna,Thank you for awarding us a perfect 5 out of 5 rating! We are thrilled to hear about your positive experience at Q1 Resort and Spa. Our team is dedicated to providing exceptional service, and it's gratifying to know that we met your expectations. We appreciate your kind feedback and hope to welcome you back for another outstanding stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Would have been easier to have more restaurants around but still nice. Biggest downfall were the pillows. Really uncomfortable. otherwise beautiful hotel
Pakize
Stayed 6 nights in Dec 2023
Response from da on 31 Dec 2023
Dear Pakize,Thank you for your valued feedback. We're delighted you found our hotel beautiful. Regarding dining options, we're always looking to enhance our guest experience, and your suggestion is duly noted. We apologize for any discomfort caused by the pillows; your comfort is our priority, and we'll be reviewing this aspect. We appreciate your constructive input and hope to welcome you back to Q1 Resort and Spa for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
10/10 Excellent
Sharfaaz
Travelled with family
29 Dec 2023
Liked: Cleanliness, room comfort
Sharfaaz
Stayed 6 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Sharfaaz,Thank you for awarding us a perfect 10 out of 10! We're thrilled to hear that your experience at Q1 Resort and Spa met your expectations. Delivering exceptional service and ensuring our guests have a memorable stay is our top priority. If there's anything specific you loved about your visit or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to the pleasure of hosting you again for another outstanding experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
6/10 Okay
VIKAS
Travelled with family
28 Dec 2023
Disliked: Cleanliness, room comfort
VIKAS
Stayed 5 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Vikas,Thank you for taking the time to share your feedback. We appreciate your honesty in rating your experience. We're dedicated to continuous improvement and would love to understand more about your stay. If you have specific insights or areas where we can enhance your experience, please feel free to share them with us via private message or during your next visit. Your input is invaluable, and we look forward to the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Dear Kok How,Thank you for taking the time to share your positive experience at Q1 Resort and Spa. We are delighted to hear that you had a very good overall experience during your stay. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
Love that it was easily accessible for our son who is a wheelchair user. Pools were accessible however we were very disappointed that we could not access the gym facilities (stairs only). Other than that it met all our needs. The check-in staff did not explain a number of things which we had to ask staff about the next morning.
Charlotte van der
Stayed 5 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Charlotte,Thank you for choosing Q1 Resort and Spa and sharing your experience. We're delighted our accessible features met your son's needs. We apologize for the inconvenience regarding gym access, and we'll certainly review this for improvement. We regret any oversight during check-in and appreciate your feedback to enhance our communication. Your satisfaction is our priority, and we hope to welcome you back for an even more seamless and enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa
6/10 Okay
richard
Travelled with family
27 Dec 2023
The rooms are spacious (we had a three bedroom apartment) but poor quality fit out, but ok.
Staff service left a lot to be desired
richard
Stayed 3 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Guest,Thank you for providing feedback on your recent stay. We appreciate your positive note on the spaciousness of our three-bedroom apartments. However, we regret to learn that the fit-out quality did not fully meet your expectations. We take your comments seriously and will review this aspect for improvements. Additionally, we apologize for any lapses in our service; please be assured that we'll address this internally to enhance our guest experience. Your insights are valuable to us, and we hope to have the opportunity to welcome you back, delivering an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa