Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Reviews of Q1 Resort & Spa

Q1 Resort & Spa
9 Hamilton Avenue, Surfers Paradise, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 2220 out of 3940 reviews" "
Rating 8 - Good. 1139 out of 3940 reviews" "
Rating 6 - Okay. 368 out of 3940 reviews" "
Rating 4 - Poor. 124 out of 3940 reviews" "
Rating 2 - Terrible. 89 out of 3940 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, washing machine was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chang

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from da on 27 Mar 2024
Dear Chang,Thank you for your stellar rating! We're delighted to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests' satisfaction are our top priorities. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Marylee

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from da on 24 Mar 2024
Dear Marylee,Thank you for your glowing review and the perfect score! We're thrilled to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

SABRI

Stayed 4 nights in Mar 2024
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Sabri,thank you for taking the time to review Q1 Resort and Spa. We eagerly await the opportunity to welcome you back for an even more enjoyable experience.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean 5 minute walk to Cavel ave . Excellent
Stayed 2 nights in Mar 2024
Response from Tinashe N, Duty Manager on 17 Mar 2024
Dear Rob, thank you for your perfect rating and kind words. We are delighted that you found our resort very clean and enjoyed our convenient location. We look forward to welcoming you back another memorable stay.

10/10 Excellent

Blagoja

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from da on 13 Mar 2024
Dear Blagoja,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Melissa, Loxton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best place we’ve stayed on the Gold Coast. The photo’s actually looked like the room. Felt safe with the windows with a toddler. Stunning views during the day and night. Easy parking. Will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Melissa,Thank you for choosing Q1 Resort and Spa and for sharing your wonderful feedback. We're thrilled to hear that your stay surpassed expectations and that you felt safe and comfortable with your toddler. We're delighted that our accommodations, stunning views, and convenient parking enhanced your experience. It would be our pleasure to welcome you back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a 2 bedroom ocean view apartment on the 25th floor, with a wonderful uninterrupted view. Apartment was extremely spacious, with a full bathroom for each bedroom. 1 minute walk to patrolled beach & 2 huge pools. Despite the size of the building we never had to wait long for the lift.
Stayed 3 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Kathryn,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed your spacious 2-bedroom ocean view apartment on the 25th floor, complete with breathtaking views and full bathrooms for each bedroom. We're glad you appreciated our convenient location near the patrolled beach and our two large pools. It's wonderful to hear that despite the building's size, you never experienced long wait times for the lift. We hope to welcome you back soon for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The experience was a holiday of a lifetime.
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear David,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4/10 Poor

mizuki

Stayed 2 nights in Mar 2024
Response from da on 27 Mar 2024
Dear Mizuki,Thank you for sharing your feedback. We apologize for falling short of your expectations. Your satisfaction is important to us, and we take your comments seriously. We will use your input to address areas for improvement and ensure a better experience for all our guests. We appreciate your valuable insights and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay absolutely loved it ❤️
Stayed 5 nights in Mar 2024
Response from da on 13 Mar 2024
Dear Cheryl,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Mayssoun

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Mayssoun,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and the amenities well kept and very family friendly.
Stayed 4 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Sarah,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Michael,Thank you for your stellar 5-star review of Q1 Resort and Spa! We're thrilled to hear that you had such a fantastic experience with us. Our team works tirelessly to ensure every guest's stay is exceptional. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a beautiful stay
Stayed 4 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Elaine,Thank you for sharing your feedback! We're delighted to hear that you had a beautiful stay at Q1 Resort and Spa. Providing a memorable experience is our top priority, and we're thrilled that we could contribute to your enjoyment. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Jay Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Jay,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Q1 Resort and Spa. Our team strives to provide exceptional service and create memorable experiences for all our guests. We look forward to welcoming you back for another great stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

H bin Abdul rashid

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Gold Coat Q1 is the best hotel; everything is great with awesome service.
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear H bin Abdul rashid,Thank you for your glowing review of Q1 Resort and Spa! We're thrilled to hear that you found everything to be great and enjoyed our awesome service. It's always our goal to provide an exceptional experience for our guests. We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Karima, Westmeadows

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend and will definitely be back soon ;)
Stayed 3 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Karima,Thank you for your enthusiastic recommendation of Q1 Resort and Spa! We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're thrilled to know that you plan to return soon. We look forward to welcoming you back for another memorable stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

2/10 Terrible

Andrew

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Q1 for a 4.5/5 star resort is really poor. The rooms are old and out dated, you get charged for towels shower is mouldy, the pressure on the shower head is slow, a 6 min shower will take 15min. The only good thing about this place is the swimming pool.
Stayed 5 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Andrew,Thank you for sharing your feedback. We apologize for falling short of your expectations. We take cleanliness and maintenance seriously, and we will address the issues you've mentioned promptly. Your satisfaction is important to us, and we strive to continuously improve our facilities and services. We're glad you enjoyed our swimming pool and hope to have the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Laure

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay with a beautiful view. The whole place is spotless and smells nice, even the carpark or the lift. The staff is very helpful and friendly and goes the extra mile to make each stay comfortable and personal. This is our second stay for a special occasion and we'll definitely come back.
Stayed 2 nights in Feb 2024
Response from da on 13 Mar 2024
Dear Laure,Thank you for your heartfelt review of your recent stay at Q1 Resort and Spa. We are thrilled to hear that you enjoyed the beautiful views and that our commitment to cleanliness and hospitality exceeded your expectations. It's wonderful to know that our staff's dedication to personalized service made your special occasions memorable. We truly appreciate your loyalty and look forward to welcoming you back for another unforgettable experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

dieter

Stayed 1 night in Feb 2024
Response from da on 24 Mar 2024
Dear Dieter,Thank you for sharing your feedback. We're pleased to hear that you enjoyed your stay at Q1 Resort and Spa. Your satisfaction is our priority, and we appreciate your positive rating. We strive to provide exceptional experiences for all our guests, and we'll continue to work hard to ensure that your next visit exceeds your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Tammy, Benaraby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend and will definitely be back soon.
Stayed 4 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Tammy,Thank you for your recommendation and kind words about your recent stay at Q1 Resort and Spa. We are thrilled to hear that you enjoyed your experience with us and that you plan to return soon. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable stay. We look forward to welcoming you back for another wonderful stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Xia

Stayed 1 night in Feb 2024
Response from da on 24 Mar 2024
Dear Xia,Thank you for your glowing review and the perfect score! We're thrilled to hear that you had a fantastic experience at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Kiong Lee

Liked: Cleanliness, amenities, property conditions & facilities
Everything are perfect, will be back again.
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Kiong Lee,Thank you for your glowing review! We are thrilled to hear that you found everything perfect during your stay at Q1 Resort and Spa. It's wonderful to know that you enjoyed your experience with us. We look forward to welcoming you back again soon for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Xia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is really a gorgeous place with excellent views. Strong recommendation!!
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Xia,Thank you for your kind words and strong recommendation! We're thrilled to hear that you enjoyed the gorgeous views during your stay at Q1 Resort and Spa. Providing excellent experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another memorable visit.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the view of the room and facilities available. We can cook our own meal or eat out easily
Stayed 6 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Tina,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you loved the view from your room and enjoyed the available facilities. Our aim is to provide convenience and comfort, whether you choose to cook in your room or dine out. We look forward to welcoming you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Jinnie

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Jinnie,Thank you for your positive feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed the location and our building's iconic status as the tallest in Australia. It's wonderful to know that the size of the apartment was suitable for you and your family. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible stay. Couldn’t recommend enough. Pictures don’t do the rooms justice and the view is just breathtaking. Such an amazing location with so many dining options and walkable to many great places. The beach is right across the road and it is so beautiful. Reception was extremely sweet and helpful upon arrival and so accommodating to my large family’s needs. The room was super clean and had everything we needed to cook in the kitchen and dine in the apartment. 10/10 recommend. I’m definitely coming back!
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Rebecca,Thank you for sharing your incredible experience at Q1 Resort and Spa. We're thrilled to hear that you found our rooms to exceed expectations and enjoyed the breathtaking views. We're delighted that our convenient location, clean accommodations, and attentive reception team made your stay memorable. We appreciate your recommendation and look forward to welcoming you and your family back for another fantastic stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

XIAO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from da on 21 Feb 2024
Dear Xiao,Thank you for sharing your feedback. We're pleased to hear that you found our location favorable. At Q1 Resort and Spa, we strive to offer convenience and accessibility to enhance our guests' experience. We appreciate your recognition and hope to welcome you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

XIA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from da on 21 Feb 2024
Dear Xia,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

GABRIELA

Liked: Cleanliness
Stayed 10 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Gabriela,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Rana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location & facilities
Stayed 4 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Rana,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our excellent location and top-notch facilities. Providing a memorable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back to Q1 Resort and Spa for another exceptional stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Sam,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Robi

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from da on 21 Feb 2024
Dear Robi,Thank you for your glowing review and perfect score! We're delighted to hear that you had such a fantastic experience at Q1 Resort and Spa. Our team strives to provide exceptional service and amenities to ensure every guest's stay is memorable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst property I ever stayed in my life, It’s so hot in the rooms the aircon doesn’t work and they have it on timer in the middle of night turns off it is so bad
Stayed 3 nights in Jan 2024
Response from Duty Manager on 21 Feb 2024
Dear valued guest, We appreciate your detailed feedback regarding your stay. Your comments will be taken into consideration for future enhancements to provide a better experience for our guests. Your insights are invaluable, and we look forward to the opportunity of hosting you again for an improved experience. Kind regards, Tinashe, Duty Manager.

6/10 Okay

Chris

Travelled with family and small children
Disliked: Amenities
Rooms are clean but but aged, property itself is dirty, pools are dirty, especially the indoor one.
Stayed 2 nights in Jan 2024
Response from Duty Manager on 21 Feb 2024
Dear Chris, Thank you for choosing Q1 Resort & Spa, we appreciate you taking the time to share your experience and voicing your concerns. At Q1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our sincerest apologies for any inconvenience this may have caused. Thank you again for your feedback and we truly hope to get another opportunity to warmly welcome you back in the future. Kind regards, Duty Manager.

8/10 Good

Russell, The Gap

Liked: Cleanliness, property conditions & facilities
Q1 is ideally located adjacent CT ent to the tram line as well as an easy walk to the
Stayed 2 nights in Jan 2024
Response from Central Reservations on 13 Feb 2024
Thank you for your great feedback Russell.

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and safe stay
Stayed 5 nights in Jan 2024
Response from Central Reservations on 13 Feb 2024
Thank you for your great feedback Amit. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Excellent

Rafelina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from da on 17 Jan 2024
Dear Rafelina,Thank you for taking the time to rate us with a perfect 5 out of 5! We're thrilled to hear that you had an exceptional experience at Q1 Resort and Spa. Our team strives to provide top-notch service, and we're delighted to know that we met your expectations. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to welcoming you back for another outstanding stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from da on 14 Jan 2024
Dear Anthony,Thank you for taking the time to share your feedback. We're delighted to see that your experience at Q1 Resort and Spa was positive. We appreciate your 4 out of 5 rating and would love to hear more about any specific aspects that stood out to you or areas where we can improve to earn that extra star next time. Your insights are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, amenities
Apartment was large in size and well setup for family with young children. Pool area was great and well cared for - kids loved it. Unfortunately our apartment had the dishwasher breakdown early in our stay and staff were not very interested. Street noise is also significant, and bedrooms are not blockout on the windows, if you or your family are a light sleeper this might be an issue.
Stayed 6 nights in Dec 2023
Response from da on 14 Jan 2024
Dear Amy,Thank you for providing feedback on your recent stay. We're pleased to hear your family enjoyed our spacious apartment and the well-maintained pool area. We sincerely apologize for the inconvenience caused by the dishwasher issue and any lack of immediate response from our staff. We value your input and will address this matter internally to enhance our service. Regarding street noise and window coverings, we regret any disruption to your sleep. We are continuously working on improvements and appreciate your understanding. Your comfort is important to us, and we hope to have the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Maya, Chipping Norton

Liked: Cleanliness
Stayed 11 nights in Dec 2023
Response from da on 14 Jan 2024
Dear Maya,Thank you for taking the time to share your feedback. We're delighted to see that your experience at Q1 Resort and Spa was positive. We appreciate your 4 out of 5 rating and would love to hear more about any specific aspects that stood out to you or areas where we can improve to earn that extra star next time. Your insights are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from da on 10 Jan 2024
Dear Anna,Thank you for awarding us a perfect 5 out of 5 rating! We are thrilled to hear about your positive experience at Q1 Resort and Spa. Our team is dedicated to providing exceptional service, and it's gratifying to know that we met your expectations. We appreciate your kind feedback and hope to welcome you back for another outstanding stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 Good

Wally I

Stayed 3 nights in Jan 2024
Response from Central Reservations on 13 Feb 2024
Thank you for your feedback Wally.

8/10 Good

Pakize

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would have been easier to have more restaurants around but still nice. Biggest downfall were the pillows. Really uncomfortable. otherwise beautiful hotel
Stayed 6 nights in Dec 2023
Response from da on 31 Dec 2023
Dear Pakize,Thank you for your valued feedback. We're delighted you found our hotel beautiful. Regarding dining options, we're always looking to enhance our guest experience, and your suggestion is duly noted. We apologize for any discomfort caused by the pillows; your comfort is our priority, and we'll be reviewing this aspect. We appreciate your constructive input and hope to welcome you back to Q1 Resort and Spa for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Sharfaaz

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Sharfaaz,Thank you for awarding us a perfect 10 out of 10! We're thrilled to hear that your experience at Q1 Resort and Spa met your expectations. Delivering exceptional service and ensuring our guests have a memorable stay is our top priority. If there's anything specific you loved about your visit or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to the pleasure of hosting you again for another outstanding experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

VIKAS

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Vikas,Thank you for taking the time to share your feedback. We appreciate your honesty in rating your experience. We're dedicated to continuous improvement and would love to understand more about your stay. If you have specific insights or areas where we can enhance your experience, please feel free to share them with us via private message or during your next visit. Your input is invaluable, and we look forward to the opportunity to better serve you in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Kok How

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good ovetall experience.
Stayed 3 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Kok How,Thank you for taking the time to share your positive experience at Q1 Resort and Spa. We are delighted to hear that you had a very good overall experience during your stay. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 Excellent

Charlotte van der

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love that it was easily accessible for our son who is a wheelchair user. Pools were accessible however we were very disappointed that we could not access the gym facilities (stairs only). Other than that it met all our needs. The check-in staff did not explain a number of things which we had to ask staff about the next morning.
Stayed 5 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Charlotte,Thank you for choosing Q1 Resort and Spa and sharing your experience. We're delighted our accessible features met your son's needs. We apologize for the inconvenience regarding gym access, and we'll certainly review this for improvement. We regret any oversight during check-in and appreciate your feedback to enhance our communication. Your satisfaction is our priority, and we hope to welcome you back for an even more seamless and enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 Okay

richard

Travelled with family
The rooms are spacious (we had a three bedroom apartment) but poor quality fit out, but ok. Staff service left a lot to be desired
Stayed 3 nights in Dec 2023
Response from da on 30 Dec 2023
Dear Guest,Thank you for providing feedback on your recent stay. We appreciate your positive note on the spaciousness of our three-bedroom apartments. However, we regret to learn that the fit-out quality did not fully meet your expectations. We take your comments seriously and will review this aspect for improvements. Additionally, we apologize for any lapses in our service; please be assured that we'll address this internally to enhance our guest experience. Your insights are valuable to us, and we hope to have the opportunity to welcome you back, delivering an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa