Ratings based on 1,654 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22 Mar. 2020
5 out of 5
by A verified traveller

Posted 13 Mar. 2020
Hotel close to restaurants,supermarkets and bus and train services were easy to access. Housekeeping was excellent,and room service food was delicious
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 11 Mar. 2020
4 out of 5
by A verified traveller

Posted 8 Mar. 2020
Family Room Superior, there was two sections. One with two singles and one with a King but no doors on the room so would not be suitable if you were on a work trip. Kitchenette was extremely small, bathroom was mouldy and did not looked very looked after.
5 out of 5
by A verified traveller from japan

Posted 5 Mar. 2020
beautiful view cleaned room staff is very friendly
4 out of 5
by A verified traveller

Posted 2 Mar. 2020
The hotel is in a great position in Surfers Paradise, the hotel itself on first looks is good but once in the rooms and public areas it is very worn out.
4 out of 5
by A verified traveller from Melbourne

Posted 2 Mar. 2020
best thing about this property was its location!!!! Location, Location , Location...everything you need right there! across the road from the beach and woolworths down stairs!
5 out of 5
by A verified traveller from Toronto

Posted 2 Mar. 2020
The staff were truly helpful with the check in and advice for making the most of their services. Although a little dated, the room had everything you would need including a small fridge. I understand that they are going through a renovation process. It is a 2 minute walk from the G-Link tram which travels through the Gold Coast and links with the Gold Coast train which connects to Brisbane.The view of the ocean was from the side but spectacular. The location is in the centre of all entertainment, restaurants, cafés and stores which can be a little noisy in the middle of the night. It is a 2 minute walk to the beach where there is always lots happening.Because of the competition the prices were surprisingly reasonable in comparison with the other major tourist areas. The buffet breakfast was delicious and comprehensive.
4 out of 5
by A verified traveller

Posted 1 Mar. 2020 on Wotif
Love the position of the room , not so happy with the cleanliness of my room. Room Mirror was dirty , cupboard next to refrigerator had fingerprints on it aswell as the sides of the table under the tv. With fears of the current virus alerts and being on the gold coast as we speak, the room should be cleaned down completely not just here and there . Also mould in the tile grout in the shower. Bit of clean in 60 seconds will get rid of this .
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 1 Mar. 2020