Ratings based on 1,813 Verified Reviews

4.1 out of 5
67% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 18/05/2019
5 out of 5
by A verified traveller

Posted 17/05/2019
Totally loved the view of the surfers paradise beach from the balcony. However the sad thing is that my room does not have a bathtub. Other than that, great service, great hotel, a bed that I can sleep soundly. A strong thumbs up!
4 out of 5
by A verified traveller from HONG KONG

Posted 15/05/2019
Room cleaniness is really very disappointing, not worth even a 3 star hotel! Otherwise everything are excellent: 1) 4 great swimming pools 2) very near to beach and G:link Cavill Avenue Station 3) very good breakfast buffet 4) very good hotel restaurant "Catch" serving very delicious set dinner and not expensive!
5 out of 5
by A verified traveller

Posted 29/04/2019
no problem. all good. happy with the booking. thank you for all your help
5 out of 5
by A verified traveller

Posted 25/04/2019
It’s a great experience. Special mention of the staff member: Punjab K. He makes sure that customer is heard, explained, and provides the amicable solution with pride answers and services accordingly. I am glad I could get this help while looking for all choices. Room was little pricier than expected. Bathroom has structural flaws for water flow. Fungal buildup may be cleaned once in a while. This place is far better than similar hotels. Front desk is good and tried to provide what they are allowed to. Thanks everyone. Thanks to Pujan K.
3 out of 5
by A verified traveller

Posted 23/04/2019
Room service is terrible. Do not order It! Better off ordering uber. Cheaper and tastes better and gets to you hotter! Lifts take for ever to come down, 10-20 minutes most days!
5 out of 5
by A verified traveller from carlton, nsw, au

Posted 21/04/2019
very good, very happy. room view was good. like the restaurant
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19/04/2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 10/04/2019
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 07/04/2019