2 Bedroom Ocean Superior | Balcony view

Reviews of Landmark Resort

4 out of 5
Landmark Resort
11 Mooloolaba Esplanade, Mooloolaba, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1015 out of 1794 reviews" "
Rating 8 - Good. 566 out of 1794 reviews" "
Rating 6 - Okay. 156 out of 1794 reviews" "
Rating 4 - Poor. 45 out of 1794 reviews" "
Rating 2 - Terrible. 12 out of 1794 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, walking distance to heaps of little spots around town
Stayed 3 nights in Apr 2024

10/10 Excellent

Maddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and quiet! I would definitely recommend this in the future! 10/10
Stayed 3 nights in Apr 2024
Response from Brett on 4 Apr 2024
Thanks Maddy that's a terrific endorsement of our accommodation. You must have had a great experience at the Resort & in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
great place to stay
Stayed 3 nights in Mar 2024
Response from Brett on 3 Apr 2024
Thankyou Greg for the advising us you had a great time at Landmark. We hope to see you back soon in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location and clean and staff very helpful.
Stayed 7 nights in Mar 2024
Response from Samantha - Front Office Manager on 20 Mar 2024
Great review Francesco, we hope to welcome you back.

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Samantha - Front Office Manager on 20 Mar 2024
5/5!! We love this - we are so pleased your expectations were reached.

10/10 Excellent

Burdette

Liked: Cleanliness, amenities, property conditions & facilities
Great location and swimming pool
Stayed 3 nights in Feb 2024
Response from Brett on 6 Mar 2024
Hi Burdette,Our location is the best in Mooloolaba, walking distance to the Beach, shops & restaurants. No doubt you enjoyed the easy access.Glad to read you mentioned the swimming pool which has a tropical these of cascading waterfalls.We hope to see back in Mooloolaba soon.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Brett on 6 Mar 2024
Hi Ronald,Thankyou for the Top Rating.We look forward to welcoming you back to Mooloolaba.All the Best,Brett ThompsonGeneral Manager

10/10 Excellent

Jennifer Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It met all our expectations!
Stayed 2 nights in Feb 2024
Response from Brett on 27 Feb 2024
That's Terrific Jennifer & Jon. No doubt we are in the business of meeting & exceeding guests expectations. It's a great feeling when we achieve it. All the BestBrett ThompsonGeneral Manager

8/10 Good

Terry

Disliked: Property conditions & facilities
Stayed 13 nights in Feb 2024
Response from Brett on 25 Feb 2024
Thank you Terry. Looks like you had a great time.We hope to see you back soon in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Amazing views, excellent customer service and very clean unit
Stayed 2 nights in Feb 2024
Response from Kylie on 9 Feb 2024
Thank you for your kind words Nancy. Was a pleasure to host your stay at Landmark Resort & Spa.KylieReservations

6/10 Okay

Craig

Stayed 7 nights in Jan 2024
Response from Brett on 19 Jan 2024
Hi Craig,My apologies for the breakdown of the air conditioning in your apartment. Thankyou for being so patient.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Brett on 16 Jan 2024
Hi Tracey,Terrific, thank you for the great rating of the property.All the BestBrett ThompsonGeneral Manager

6/10 Okay

Hassan

Travelled with partner
Room was dirty/dusty. Air conditioning didn’t work. Reception closes at 5pm so nothing gets sorted till the next day. Great spot opposite the beach however customer service/reception could do with some improvement.
Stayed 2 nights in Jan 2024
Response from Brett on 14 Jan 2024
Hi Hassan,We apologize the air conditioning wasn't working when you arrived but was repaired the next morning. Our reception is open to 6.00 pm on Friday & we have an after-hour service when our reception is closed. We were unable to change apartments that night as we were fully booked. The staff provided you with a complimentary voucher at the local restaurant to compensate you.I will follow up with housekeeping about the cleanliness.Once again apologies for the a/c not working when you arrived. Kind Regards,Brett ThompsonGeneral Manager

8/10 Good

Janette

Stayed 2 nights in Jan 2024
Response from Brett on 14 Jan 2024
Hi Janette,We appreciate the high rating on your stay.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Handy to beach and restaurants. Easy to access and we loved the pool on the hot days
Stayed 4 nights in Jan 2024
Response from Brett on 9 Jan 2024
That's a terrific summary Jim of our greatest asset - the location! We have the best location in Mooloolaba. The pool is very popular during these hot humid days, & we hope you made the most of it.All the BestBrett ThompsonGeneral ManagerBrett

8/10 Good

Alice

Stayed 7 nights in Dec 2023
Response from Brett on 9 Jan 2024
Thank you for the rating Alice.We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great location next to the beach. Views are good. Underground parking was really handy.
Stayed 5 nights in Dec 2023
Response from Brett on 19 Dec 2023
Hi Mark,Thank you for the positive feedback on your stay. You have highlighted our major assets especially our great location. Our car park comprises 5 levels, & the best aspect is it is Free.We look forward to welcoming back to Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Lynda

Stayed 8 nights in Dec 2023
Response from Brett on 11 Dec 2023
Thanks Lynda for the Terrific Rating.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager

6/10 Okay

Craig

Liked: Amenities
Disliked: Cleanliness
When I booked a studio apartment it had ocean views when I got there I was allocated a pool view so was dissatisfied at that then we find lilies on the floor so cleaning was poor location great staff polite but please allocate the right rooms and cleaners pay little more attention to the floor
Stayed 2 nights in Dec 2023
Response from Brett on 10 Dec 2023
Hi Craig,Thankyou for the feedback, I have checked your reservation through Wotif & you booked a Studio Apartment which doesn't have Ocean Views. I doubled checked the Wotif site & there is no mention of Ocean views, so I am not sure what has happened with your booking.That aside we appreciate your positive feedback on the location & staff.The have forwarded your feedback to our cleaning staff & ensure they are more thorough.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Stephannie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to beaches and restaurants. Good spot to relax.
Stayed 3 nights in Nov 2023
Response from Brett on 22 Nov 2023
Hi Stephanie,Yes it's a great place to relax, right in the heart of Mooloolaba. No need for a vehicle, as you have stated an easy walk to the beach, shops & dining.We look forward to welcoming you back.All the BestBrett ThompsonGeneral Manager

8/10 Good

Barry

Travelled with partner
location, price
Stayed 4 nights in Nov 2023
Response from Brett on 21 Nov 2023
Hi Barry,Great to hear you loved our location & price of your accommodation. Once your at Landmark you don't need your vehicle, you are walking distance to all of the dining & shopping. Not to mention across the road from the main patrolled beach.All the BestBrett ThompsonGeneral Manager

6/10 Okay

jodie

Travelled with partner
Disliked: Property conditions & facilities
Good location n But this resorts bath rooms were very old and very dated they need to be renovated as the shower ,step up bath was very awkward to get into as they had a little ladder for you to use to get in
Stayed 2 nights in Nov 2023
Response from Brett on 19 Nov 2023
Hi Jodie,Thank you for the feedback on the Spa Baths, the Resort was built originally with this bathroom configuration. Over the years the majority of apartments have had the Spa Bath replaced with a walk-in shower. But we still have demand for the Spas. You can request a walk-in shower when making a reservation.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Velta

Liked: Cleanliness, property conditions & facilities
Quiet during night. No audible noise from rooms. Receptionist very friendly All good. Would use again.
Stayed 3 nights in Oct 2023
Response from Brett on 5 Nov 2023
Hi Velta,We appreciate the feedback from your recent stay, great to hear you enjoyed the Resort & the staff looked after you.All the BestBrett ThompsonGeneral manager

10/10 Excellent

Irina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Kylie on 4 Nov 2023
Thank you Irena for staying, we appreciate your kind feedback. Hope to see you again soon.Kind regardsKylieLandmark Resort & Spa

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Great location at one end of the esplanade. Easy to find, great parking, direct access to the esplanade below. But still very quiet in the room. Great amenities, everything I needed for my weekend. Would definitely come back.
Stayed 2 nights in Oct 2023
Response from Kylie on 3 Nov 2023
Thank you Sarah, we really appreciate your kind words and hope to see you again soon.Kind regardsKylieLandmark Resort & Spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Brett on 29 Oct 2023
Thank you for the Top Rating.We hope to see you back in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Damien

Stayed 2 nights in Oct 2023
Response from Brett on 19 Nov 2023
We appreciate the great rating on your stay Damien.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Ray - Tanya

Liked: Cleanliness, room comfort
Amazing views from our room.
We absolutely loved our unit with such an amazing view of the beach - we were in room 677. We spent a lot of time sitting out on the balcony. The only issue was that the shower was over a small spa bath and it was quite high a high step to get into and out of the shower. Otherwise we loved everything about the Landmark Resort.
Stayed 8 nights in Oct 2023
Response from Brett on 30 Oct 2023
That's Terrific feedback Ray & Tanya. There is something very calm & soothing just viewing the Ocean & Beach. We have the perfect location to make your holiday an awesome one.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Joanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central to shops and dining.
Stayed 3 nights in Oct 2023
Response from Brett on 30 Oct 2023
Your absolutely correct Joanne, we have the best location on the Sunny Coast. It's only a short walk to all of the main ingredients for a great holiday - Beach, Shopping & Dining.We look forward to welcoming you back soon.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Brett on 22 Oct 2023
Thankyou James for a Terrific Rating from your recent stay.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Donalda

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 8 nights in Oct 2023
Response from Brett on 16 Oct 2023
Thankyou for the Top Rating Donalda.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Mitch

Stayed 2 nights in Oct 2023
Response from Kylie on 3 Nov 2023
Thank you Mitch, really appreciate your feedback. Hope to see you again soon.Kind regardsKylieLandmark Resort & Spa

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at the landmark. Definitely worth it the spa was wonderful the staff were amazing the room had everything you needed for the whole family will definitely stay here again
Stayed 2 nights in Oct 2023
Response from Brett on 16 Oct 2023
Fantastic feedback Karl. It's great that the whole family had a wonderful time. Thankyou for the compliment on the staff, terrific they looked after you.All the BestBrett ThompsonGeneral Manager

8/10 Good

Troy, Bellbowrie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, lovely helpful staff. Would definitely stay against, if there was a small negative a 2 bedroom apartment needs 2 bathrooms, but it was workable.
Stayed 2 nights in Sep 2023
Response from Brett on 4 Oct 2023
Hi Troy,Thankyou for the terrific feedback on your stay. Our 2 Bedroom Ocean Front Apartments have 2 bedrooms, worth a try next time.We look forward to welcoming you back.All the BestBrett ThompsonGeneral Manager

6/10 Okay

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room quality was not as advertised with dust and mold found in the room, along with broken/outdated furnishings. Service was good.
Stayed 2 nights in Sep 2023
Response from Brett on 4 Oct 2023
Hi Maria,We appreciate your candid feedback. I apologize the apartment was not up to your standard. I went up to the apartment & checked it out for any faults. We did find a few minor cleaning issues & dealt with it accordingly. Although I couldn't detect any mould.That aside, great we we offered you good service.All the BestBrett ThompsonGeneral Manager

8/10 Good

Monique

Stayed 2 nights in Sep 2023
Response from Brett on 3 Oct 2023
Thanks Monique for the great rating of the property. We look forward to welcoming you back.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Conveniently situated across from the beach and right in the thick of the bustle, without the noise. Our room was spacious and clean. Loved our stay, would definitely rebook here.
Stayed 3 nights in Sep 2023
Response from Brett on 1 Oct 2023
Hi Karen,We appreciate the feedback on your stay, & we get a kick out our guests having a great time. Thank you for the positive comments & we look forward to welcoming you back in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Everything! Perfect location
Stayed 2 nights in Sep 2023
Response from Brett on 1 Oct 2023
Terrific feedback Hannah.We love that you enjoyed your stay at Landmark.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 3 nights in Sep 2023
Response from Brett on 28 Sept 2023
Appreciate the feedback & Top Rating Gary.Hope to see you back in Mooloolaba soon.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Riza

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, so close to the beach and shops. The staff were so welcoming on arrival and were very pleasant to deal with throughout my stay. Already thinking of my next stay here!
Stayed 2 nights in Sep 2023
Response from Brett on 28 Sept 2023
Hi Riza,Great feedback on the staff, our focus is to ensure our guests have a memorable stay. We do have a great location for a Beach Holiday, dining & shopping are all within a short walk. Mooloolaba offers such a variety of outlets including the seafood at the Spit, the cruises & restaurants at the Wharf & more dining options & retail therapy on The Esplanade.We look forward to welcoming you back soon.All the BestBrett ThompsonGeneral Manager

8/10 Good

Peter

Travelled with family and small children
Liked: Property conditions & facilities
Fantastic location, great parking, easy access to the beach and restaurants. Place is a little dated, cleaning could be a little better and reduce the smell of the hallway carpet deodorant. Overall would definitely recommend and stay again.
Stayed 7 nights in Sep 2023
Response from Brett on 28 Sept 2023
Hi Peter,We appreciate the recommendation & look forward to welcoming you back.All the BestBrett ThomsponGeneral Manager

8/10 Good

Reshell

Travelled with family and small children
Great location
Stayed 2 nights in Sep 2023
Response from Brett on 27 Sept 2023
Thanks Reshell - Yes our location in Mooloolaba can't be beaten. Directly across the road from the main patrolled beach & a short walk to all the dining/shopping venues in Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Vikki

Liked: Cleanliness, room comfort
It has it all!
Modern comfortable room that was close to everything we needed. The room had all the bits needed for self catering as well as being walking distance to surf club, supermarkets and lots of restaurants. The bed was to die for!! Fantastic stay with lovely reception staff! Highly recommended:)
Stayed 5 nights in Sep 2023
Response from Brett on 27 Sept 2023
That's Terrific Vicki. Exactly what we strive for in our business - happy customers. We appreciate the positive comments on your stay & we especially like you mentioning how good the staff were to you.We look forward to welcoming you back to the Resort.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location excellent and thoroughly enjoyed our stay , will be back .
Stayed 3 nights in Sep 2023
Response from Brett on 24 Sept 2023
Hi Mark,That's terrific feedback. We look forward to having you back at the Resort.All the Best,Brett ThompsonGeneral Manager

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and amenities. Just a short walk to the beautiful beach and wonderful esplanade with the great dining options and shopping.
Stayed 11 nights in Sep 2023
Response from Brett on 19 Sept 2023
That's fantastic Joy, you have listed everything a person needs on a holiday - short walk to the beach; as well as terrific options for dining & shopping. We hope you come back soon.All the BestBrett ThompsonGeneral Manager

8/10 Good

Paulette

Liked: Cleanliness
It was comfortable but the bathroom in our room needed a makeover
Stayed 5 nights in Sep 2023
Response from Brett on 18 Sept 2023
Hi Paulette,Great to hear you had a relaxing stay, yes some of the apartments have Spa Baths & need to be renovated with walk- in showers. We are working our way through all of the apartments.We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean with a good view of the beach.
Stayed 3 nights in Sep 2023
Response from Brett on 18 Sept 2023
Terrific description of your stay Mark. We have a great location right across the road from the main patrolled beach.We hope to see you back soon.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Brett on 18 Sept 2023
Thank you Angela for the terrific rating.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager

10/10 Excellent

Angela

Stayed 2 nights in Aug 2023
Response from Brett on 29 Aug 2023
Thanks Angela that's a Terrific rating of the Resort.We look forward to welcoming you back to Mooloolaba.All the BestBrett Thompson

10/10 Excellent

Anne

Stayed 7 nights in Aug 2023
Response from Brett on 27 Aug 2023
Thanks Anne for the Great Rating of the Resort.All the BestBrett ThompsonGeneral Manager