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Reviews of Willow Court - Hostel

4 out of 5
Willow Court - Hostel
University of Stirling, Willow Court, Stirling, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 90 reviews" "
Rating 8 - Good. 44 out of 90 reviews" "
Rating 6 - Okay. 8 out of 90 reviews" "
Rating 4 - Poor. 8 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenery and accommodation stunning
Brilliant idea letting out students rooms at the summer break, beautiful settings and loads of amenities locally. The “Scran”restaurant brilliant,tasty food and great staff and prices. There is a shop and a chemist on grounds. Scenery beautiful.rooms basic and comfortable.communal area for making lunch,tea etc My only criticism would be maybe too basic rooms,no hand towels or anywhere to put your shampoo etc in shower. Nice and peaceful accommodation I’ll be back time and again. The reception staff friendly and efficient I’d highly recommend staying there. Close to bridge of Allan and a beautiful hotel Meadowpark near by,also a hotel also set in university grounds brilliant stay thanks
Stayed 3 nights in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
my fault as i misunderstood that this was LITERALLY a college dorm room in a socialist architecture building....tiny, only one chair (plastic hard backed) a bed with a mattress that was more like a box spring, one window that only opened partially...no AC...small, tight bathroom (shower only)...spartan quarters.....never again
Stayed 1 night in Aug 2023

6/10 Okay

Catherine

Travelled with family
First time visitors
Accommodation fine but organisation poor - 6 people behind reception area when checking out. Queue of people waiting, clearly a busy time of day, only one person came out to the desk and couldn't help with any queries. Black sticky patch on bathroom floor with hairs sticking out of it, very off putting, otherwise clean room. No milk sachets but no problem when I asked for some and for hair dryer. Need a system for checking the dryers back in though, otherwise how do you know who has returned what? My room details were taken when I borrowed it. Need bigger sheets as they dont fit properly and plastic mattresses no fun in the heat. Room and building really stuffy - air conditioning likely to be needed going forwards. Very noisy outside- lots of loud voices but did quieten later as per the request notices. Beautiful surroundings, safe and plenty of parking space.
Stayed 3 nights in Jun 2023
Response from Victoria on 28 June 2023
Hi Catherine,Thank you for your review, we apricate it! At Willow Court, it's not only our summer team that work there - the student accommodation team are also based from here, who are busy working through the arrivals for September. I will pass on your feedback regarding the sheets, thank you for letting us know. We hope you enjoyed your stay, and will consider staying with us again soon!All the best!

6/10 Okay

Scott

Stayed 4 nights in Jun 2023
Response from Victoria on 28 June 2023
Hi Scott,Thank you for your review, we appreciate it! We hope you enjoyed your stay, and will consider staying with us again soon!All the best!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Stirling
Was able to check in around 9pm without any difficulties, reception is manned until late. Large car park, plenty of spaces. Room clean, spacious and comfortable. Large shower. Only slight issue was a loud noise coming from the pipe work in the bathroom every few minutes, quite irritating. Staff very friendly and helpful. Great value, would recommend, would stay again.
Stayed 1 night in Jun 2023
Response from Victoria on 14 June 2023
Thank you very much for your review, we greatly appreciate it! I'm sorry to hear about the disturbance the pipework caused, and hope this wasn't too significant. I will pass this on to be checked by our property maintenance team. We hope you consider staying with us again soon!

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find! Pristine room and excellent value.
Fantastic value for money. Great spacious room with ensuite shower and plenty light. Bus operates from site but we gave up waiting after 20 minutes and walked into town which took over 45 minutes. Staff friendly and helpful. On site cafe served quick and tasty pizza at reasonable prices. Perfect choice and would stay here again.
Stayed 1 night in Aug 2022
Response from Willow Court Reception on 28 Aug 2022
Hi Lynn, Thank you for your review. We are glad to hear you enjoyed your stay! We hope to welcome you back very soon.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and pleasant, very nice staff. But the students make so much noise talking loudly outside the building all night long every night, it's difficult to sleep.
Stayed 2 nights in Aug 2022
Response from Willow Court Reception on 28 Aug 2022
Hi Deborah, Thank you for your review. We are sorry to hear that you struggled sleeping. If you stay with us again we would encourage you to call the reception desk if you have any problems (the phone number can be found on the key wallet). This would allow us to rectify any issues and manage any anti-social behaviour around our property. Thank you for choosing Willow Court.

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price, good facilities and cupboard space. Bathroom good. Mattress poor quality and wooden bed base creaked terribly.
Stayed 3 nights in Aug 2022
Response from Willow Court Reception on 7 Aug 2022
Thank you for your feedback Kate. We take all guest feedback extremely seriously and your contribution will be passed on to the relevant departments. Thank you for choosing Willow Court.

8/10 Good

D

Liked: Cleanliness, property conditions & facilities, room comfort
Stay at Willow Court
Great location, quiet with plenty of space to park & for walks. Room was clean and a reasonable size with basic but adequate facilities. Excellent value for money.
Stayed 4 nights in Jul 2022
Response from Willow Court Reception on 7 Aug 2022
Thank you for your compliments! We are glad that you enjoyed staying with us.

4/10 Poor

Scott

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Disappointed.
I was disappointed in my recent visit to willow Court, I have stayed before! Severe lack of small essentials, no plastic glasses to rinse, one towel, one tiny bar of soap and no floor towel for after showering. . A soap dish or tray in the shower would be good. It is very reasonably priced but an upgrade on basic essentials would help.
Stayed 2 nights in Jul 2022
Response from Willow Court Reception on 7 Aug 2022
Thank you for your feedback Scott. Here at the University of Stirling accommodation we aim to create a safe, comfortable environment for our guests. We also aim to accommodate a variety of needs at a fair, competitive price. We take all guest feedback extremely seriously and your contribution will be passed on to the relevant departments. Thank you for choosing Willow Court.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Highlander
What a find ! Quiet, secluded, friendly welcoming, helpful staff, superb room, easily accessible, facilities on site, food and drink available, good breakfast choices. Easy access to the city and all the attractions in the area. I could not find a single fault and for B&B, the price was fabulous. If you are going to be in Stirling, this is the place to stay ! Very highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Ianthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic!
Stayed 1 night in Jun 2019

10/10 Excellent

Alastair, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is student accomodation that the university lets out of normal term time. It's a very pleasant, quiet place with a loch, walking and sports facilities. Staff are mainly students with a helpful "can do" attitude. Located 2.5 miles from Stirling and easy walking distance to Bridge of Allan which has great bars and restaurants. It's a welcome alternative to overpriced and poor hotels in Stirling. All in all, a very pleasant experience.
Stayed 3 nights in Aug 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. A clean, spacious room.
Very handy for my stay in Stirling. Why pay £100 a night when you can pay 1/3ed of that at Willow Court.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok for one night
Nice room very clean but very basic good for just the one night to get your head down my only complaint was the lack of pillows and could do with a new mattress as the springs where digging into my back
Stayed 1 night in Aug 2018

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Double??!
The double bed was no where near a double size, the rooms we uncomfortably warm and only one set of towels were provided. Room was clean and the wifi was poor.
Stayed 1 night in Jul 2018

2/10 Terrible

Ross

Liked: Cleanliness, staff & service
Disliked: Room comfort
Student Accommodation
Dissapointed it was made to look like a hotel, however it was actually student accommodation.
Stayed 1 night in Jul 2018

6/10 Okay

John

Good value but can do better
Have previously stayed in the adjacent but slightly newer Juniper Court. Willow Court was similar but not as good. Reason was two fold, much noisier, there was a large and frankly ignorant and loud bus party, not the residences fault, but a disadvantage compared to next door. Second reason was a distinct lack of pots and cutlery. Good value cheap and clean, but last time was better so poorer review.
Stayed 4 nights in Jun 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical no frills accomodation.
Practical no frills accomodation in unused student halls type building. The room itself resembled my room when I was a university student staying in halls, but with en suite.
Stayed 1 night in Jul 2017

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incompetent at dealing with Hotels .com
Incompetent at dealing with Hotels .com I paid Hotels .com before i arrived. When i arrived i was asked for payment. As it had been a 4 hour drive i thought i must not have paid so paid. When i checked my statement i found i had paid hotels.com and then again paid willow court. i contacted Willow court 4 times to get the money back from them This took over 2 weeks. another couple of weeks later they have just sent me an email asking to clear the outstanding debt as they cannot collect the payment from Expedia. the debt lies with Expedia! If you cannot work with these companies then don't!!
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
The floors were dirty. The comforter on the bed was dirty with fresh looking stain, dust, and hair.
Stayed 1 night in Sep 2017

10/10 Excellent

Kirsty, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with all the trimmings
This hall if residence provided us with everything we needed. Easy access, lovely grounds, kitchen facilities and a restaurant on site. Highly recommended for solo travellers too.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I really liked it, for the price I think it was excellent value and exactly what I needed. The lift was out of order and the mattress wasn't the most comfortable but aside from that, I was really impressed with the facilities, space and cleanliness. It was very quiet and the free parking and other facilities were a bonus.
Stayed 2 nights in Aug 2017

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Slow check-in
Very slow check-in. Booking was on the "Web" but not on their "System". Eventually told no space in Willow Court and was redirected to another block - Beech Court. Directed to get back in my car and given directions. No parking available at the new block, had to unload the car and then re-park back where I started and walk back. Accommodation itself is relatively new, fresh and good value for money. Bed mattresses are very basic and you feel the springs. The shower is also a little awkward. Noisy - you hear other doors slam and alarms that go off when doors opened.
Stayed 1 night in Aug 2017

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Really delicious breakfast with lots of choice and great service. Good parking and central base for visiting Bridge of Allan and Stirling area
Stayed 1 night in Aug 2017

8/10 Good

Laura, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Really enjoyed our stay, however was disappointed as our linen was not changed or room was not cleaned within the 10day stay. Staff were lovely and facilities were close and handy. Overally, would recommend.
Stayed 10 nights in Aug 2017

10/10 Excellent

Gary, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right place at the right location!
Brilliant place to have as a base to tour the many historical sites around! Clean, Staff helpful, Beautiful grounds!
Stayed 2 nights in Aug 2017

10/10 Excellent

S, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky find!
This was the best bargain! Travelling in August we were lucky enough to find this university residence offering rooms for a very good price. When we arrived we were warmly greeted by the students working at the front desk. We were immediately struck by the beauty of the campus grounds and the modern, well kept building. Our room was huge and well appointed. There was a lounge/kitchen on our floor, cafe in lower level and even on-site laundry! There was a delicious breakfast buffet set up in the cafe in the morning and the chance to mingle with travellers from all over the world. We didn't have too much time for sites but Stirling Castle is well worth the visit (if continuing on to Edinburgh ask about the pass that can also be used for Edinburgh Castle and other sites), and for the hearty, the trek up to the Wallace Monument is a good workout! Note that there is a bus from the visitor centre at the base of the hill that is not well advertised. We had a wonderful dinner at Hermann's that evening, overlooking the Holy Rude. Stirling is a beautiful city and the area is full of things to see and do!
Stayed 1 night in Aug 2017

4/10 Poor

dan, brisbane

Disliked: Staff & service, property conditions & facilities, room comfort
no t.v., no kettle, shower flooded the room
given a disability room, big and spacious cavern like, no t.v., two single beds, flat pillows, no kettle, very baron and unwelcoming would not recommend to anyone despite its fairly low price, miles away from the town centre, nothing there at all
Stayed 3 nights in Aug 2017

10/10 Excellent

Robert, Hillsborough, Co Down, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot On
I was very pleased with the Willow Court. My room was marvellous - spotlessly clean, well appointed but sadly no TV. The staff were very friendly and always at hand to help. The dining room was nice and the breakfast was well worth the money - freshly cooked and a nutritional delight.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient location.
Good clean basic accommodation but rooms not really big enough for two guests sharing, would recommend asking for slightly more expensive studio room if staying more than a couple of nights.
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Lovely little appartment, Student accomodation and at 1am -3am there was alot of noise from people getting back in.. this happened again around 6-7am when people were checking out. The bed was like sleeping on concrete and theres not a TV or Shampoo and Conditioner ... I think this is a must (had to wash hair with a bar of soap) Theres a Kitchen to cook your own meals (but this wasnt very clean.. to be expected when theres lots of people sharing the same space but its not my cup of tea) If your looking for cheap and cheerful, your a heavy sleeper and you have a toiletry bag filled with shampoos etc then you will probably enjoy your stay here. Location is great, Service upon arrival was great very friendly ladies who checked me in
Stayed 1 night in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very Helpful University Accommodation Booked Late
On driving tour and booking on day of stay - very easy usual booking, and then staff at Uni extremely nice and helpful. Very useful to have laundry facilities open 24 hours and food and bar open dinner and breakfast.
Stayed 1 night in Jul 2017

8/10 Good

Forrest, Maine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and easy access to great locations
The location was clean, very modern and updated, and had easy access to many locations by foot. The breakfast was a cafeteria experience. In regards to comfort they could use better pillows as we both woke up with neck issues. Otherwise, very good value for the money.
Stayed 1 night in Jul 2017

8/10 Good

john, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated, restaurant good, staff helpful.
Cannot say a lot as I only stayed one night. What else can I add.
Stayed 1 night in Jul 2017

8/10 Good

Linda, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Clean tidy room but need to be aware to take own toiletries and hair dryer although you can get one on request. Breakfast lovely. Perfect for a short stay.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Student type
Didnt really know what to expect,but was pleasantly surprised. Cleanliness of rooms spacious apart frm bed for two!!!!!,not against the wall but hayho cant have everything. But be prepared no television,and noisey at weekends outside(partying i expect) . But overall great for what we wanted it for . A meeting the nxt day on stirling
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, great value.
Surprisingly good. Room was in a flat. But really like being in a Travelodge with lots of ameneties on hand. En-suite basic room with in room tea and coffee. A big shared kitchen that I didn't use, but that had everything you might want to make a meal. Bar/restaurant within the block that was good value though not haute cuisine. Fast wi-fi and the use of the pool and sports centre included made this a real good value stay. Parking was free at the weekend, not sure in the week. Lovely grounds for a stroll. Would stay here again definitely.
Stayed 1 night in Jun 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great four night stay
Very good accommodation.Had 2 single beds pushed together so plenty of room.Good kitchen and bathroom.Excellent free cooked breakfast,set us up for the day.Beautiful university campus with lake,views of Wallace monument and beautiful gardens.Staff very friendly and helpful.Will recommend to friends in NZ.
Stayed 4 nights in Jun 2017

8/10 Good

Beth, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a visit to Bridge of Allen
Simple clean accommodation - very nice breakfast and fabulous service at check in and in the cafe.
Stayed 1 night in Jun 2017

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient / cheap / clean but noisy
This is excellent 4 star "hotel like" accommodation..friendly reception, convenient cafe/bar, very clean and spacious room with desk / lots of cupboards and ensuite. The breakfast was great and the coffee surprisingly very drinkable. The only down sides were:- 1) The bed was uncomfortable due to the mattrice springs and the squeeky box bed and 2) it is on a university campus so expect some noise until the early hours Would I stay again - Yes because it is convenient / cheap / clean
Stayed 1 night in Jun 2017