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Stanwell Hotel by Mercure
4.0 star property

Upscale Staines hotel in Stanwell with free parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Stanwell Hotel by Mercure

Photo gallery for Stanwell Hotel by Mercure

Bar (on property)
BBQ/picnic area
Front of property
Executive Room, 1 King Bed, Balcony
Banquet hall

Overview of Stanwell Hotel by Mercure

8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

171 Town Lane, Stanwell, Staines, England, TW19 7PW
  • Popular LocationThe Windsor Suite4 min drive
  • Popular LocationHeathrow Terminal 4 Station7 min drive
  • Popular LocationRoyal Holloway, University of London8 min drive
  • Popular LocationKempton Racecourse9 min drive
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Room options

Executive Room, 1 King Bed, Balcony

cleanliness

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed

cleanliness

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 1
  • 1 Single Bed

Double Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Staines

Stanwell Hotel by Mercure is located in Stanwell, a neighbourhood in Staines, and is in a rural area and near the airport. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and Royal Botanic Gardens, Kew. Enjoy an event or a match at Twickenham Stadium, and consider making time for LEGOLAND® Windsor—a top attraction that's not to be missed.

What's nearby

  • Thorpe Park - 12 min drive
  • Windsor Castle - 13 min drive
  • Twickenham Stadium - 15 min drive
  • Windsor Racecourse - 15 min drive
  • LEGOLAND® Windsor - 16 min drive

Getting around

  • Ashford Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 5 min drive
  • Heathrow Airport (LHR) - 13 min drive

Restaurants

  • Giraffe - Heathrow - 6 min drive
  • Gordon Ramsay Plane Food - 6 min drive
  • Pret a Manger - 7 min drive
  • Wagamama - 7 min drive
  • Starbucks - 7 min drive

About this property

Stanwell Hotel by Mercure

Upscale hotel near Thorpe Park
Located close to Frogmore House and Windsor Castle, Stanwell Hotel by Mercure provides a terrace, a garden and dry cleaning/laundry services. The on-site fine-dining restaurant, Zamoras Restaurant, features garden views and al fresco dining. In addition to a bar and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and a TV in reception
  • Barbecues, smoke-free property and multilingual staff
Room features
All 53 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, Czech, Dutch, English, Filipino, Hungarian, Polish, Spanish, Thai

Sustainability

Sustainability practices

No plastic water bottles
No plastic soft drink bottles
Reusable cups
Reusable tableware
No plastic coffee stirrers
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM–10 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Atrium Lounge Bar
  • Zamoras Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1951
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

This property is closed from 20 May 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Stanwell
Stanwell Hotel
Stanwell Hotel Staines
Travelrest London Heathrow Stanwell
Stanwell Staines
Stanwell Heathrow Hotel Staines
Stanwell Heathrow Hotel
Stanwell Heathrow Staines

Frequently asked questions

Is Stanwell Hotel by Mercure pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Stanwell Hotel by Mercure?

Self-parking is free at this property.

What time is check-in at Stanwell Hotel by Mercure?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Stanwell Hotel by Mercure?

Checkout is at 10:00 AM.

Where is Stanwell Hotel by Mercure located?

Located in Stanwell, this hotel is within 9 mi (15 km) of Thorpe Park, Windsor Castle and Hampton Court Palace. Twickenham Stadium and Royal Botanic Gardens, Kew are also within 9 mi (15 km).

Stanwell Hotel by Mercure Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 959 reviews" "
Rating 8 - Good. 379 out of 959 reviews" "
Rating 6 - Okay. 84 out of 959 reviews" "
Rating 4 - Poor. 27 out of 959 reviews" "
Rating 2 - Terrible. 21 out of 959 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Graham

Travelled with partner
Disliked: Cleanliness, staff & service
This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough
Stayed 2 nights in Apr 2022

2/10 Terrible

Robert

I did not stay there. It was closed and I had to find a different hote.
Stayed 2 nights in May 2022

2/10 Terrible

Joan

Disliked: Staff & service
Safety of travellers not a concern for this hotel
I arrived and got told I hadn’t paid. So after spending 15 minutes proving I had paid all they said was ‘the company haven’t sent the details across’ so I didn’t get my 20% off food/drink either. The room was basic but thought it would be ok for the night - I was wrong. I had a drunk person with 2 other people trying to enter my room, scaring me so much that I was petrified. The reception had given them a key to get into my room - no health and safety considerations given to single female travellers staying with them. I tried calling the reception number and there was no answer so I sent them an email to which I got a very poor reply - I was literally shaking and they did nothing to make sure I was safe. I will be taking this further when I return to the country. Then after not sleeping because I was worried someone else would come into the room, I checked out to be told I had to pay a bar bill - seriously! I ate in the restaurant, paid by cash (with receipt) and then went to the room - look at the drunk who the hotel gave access to my room - I’m not paying for someone else’s mistake - the gentleman on reception made me feel like I was lying too which wasn’t a pleasant experience. I don’t think I would ever stay there again and would not recommend it to anyone after the way I was treated
Stayed 1 night in Apr 2022

2/10 Terrible

Jeanette

I have not stayed here..
Stayed 2 nights in Apr 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Apr 2022

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Liam

Stayed 2 nights in Apr 2022

10/10 Excellent

Lisa

Stayed 1 night in Apr 2022

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great hotel and team.
Great hotel, easy to find. Staff are all very polite. Rooms seem good and clean. Overall, I'd definitely stay again. Room and meal prices were ok. Breakfast prices are a bit excessive.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022